M Italian

Review summary

1. K

   Karen

   VIP

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   1st Class Restaurant!! My cousin got calamari and at the end of eating it just wanted to have her remaining calamari warmed up and the chef gave her a whole new batch of calamari wasn’t necessary, but that was amazing 
   

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2. P

   Pam

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We started with delicious salads; I enjoyed the arugula & pear salad. My husband had the Salmon entree and I had the vegetarian Rigatoni with eggplant & fresh mushrooms. Everything was served at the correct temperature and was delicious. Our server, Theresa, was friendly and informative on menu items. Even our valet was polite and smiling despite the frigid temperatures. We will definitely return to M Italian.
   

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3. S

   Sara

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our brunch was cozy and delicious and our waitress was efficient and attentive. Thank you!
   

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4. K

   Kathi

   Cleveland

   7 reviews

   3.0

   7 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Our dinners were very good- flavorful and hot. However, we were hoping for more of a dining experience, not a fast casual experience. We had just sat down and our server wanted our drink selection. We didn’t even have a chance to look at our menus. He was not knowledgeable about the different wines. He came back to our table with our wine and immediately asked for our dinner order. Again, we really were not given the chance to look at the menu choices. Our shared salad arrived and within 5 minutes, our dinner arrived. Our reservation was at 7:15 and we left the restaurant by 8:30. The restaurant was not overly busy ( empty tables ) so I’m not sure what the rush was. Disappointed, but at least our meal was very good.
   

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5. T

   Tina

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great, especially happy hour! Our server was fantastic!
   

   M ItalianResponded 5 days ago

   Thanks for the review, Tina! We're thrilled to hear that you had a great time at M Italian and especially happy hour. It's wonderful to know that our fantastic server made your experience even better. We always aim to provide top-notch service and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon!
   

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6. T

   Teri

   Cleveland

   1 review

   5.0

   1 review

   Dined on 15 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was excellent. The champagne to celebrate a birthday was a nice touch. Everyone enjoyed their meal and drinks.
   

   M ItalianResponded 5 days ago

   Thanks for the feedback, Teri! We're thrilled to hear that you and your guests enjoyed your meal and drinks at M Italian. It's always wonderful to be part of special occasions like your birthday. We're glad you appreciated the champagne and we hope to see you again soon!
   

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7. K

   Karen

   Cleveland

   1 review

   5.0

   1 review

   Dined on 15 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, friendly service and welcoming atmosphere. The valet was the most polite young man!
   

   M ItalianResponded 5 days ago

   Thanks for the review, Karen! We're thrilled to hear that you enjoyed your dining experience at M Italian. It's great to know that our food, service, and atmosphere met your expectations. We're also glad you appreciated the valet's polite demeanor. We strive to make every guest feel welcome and we're glad we succeeded in your case. We look forward to welcoming you back soon! Best regards, M Italian Management Team
   

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8. s

   shaun

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every week we try and get to down to M! Always happy with the service food and price
   

   M ItalianResponded 5 days ago

   Hello shaun, Thank you for your kind words and for choosing M Italian every week. We're thrilled to hear that you're always happy with our service, food, and value. Your satisfaction is our top priority and we're glad we could meet your expectations. We look forward to serving you again soon! Best regards, The Management Team
   

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9. M

   Megan

   VIP

   Cleveland

   27 reviews

   5.0

   27 reviews

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful happy hour and staff! Always a pleasure to dine here and the outdoor covered patio is great even for the winter
   

   M ItalianResponded on 13 January 2025

   Thanks for the feedback, Megan! We're thrilled to hear that you enjoyed your dining experience at M Italian, especially our happy hour. It's great to know that our staff made your experience pleasant and that you appreciated the outdoor patio during the winter. Your kind words mean a lot to us. We look forward to serving you again soon.
   

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10. K

    Ken

    New Orleans

    2 reviews

    4.0

    2 reviews

    Dined on 11 January 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    Chicken parm was good and carbonara was very good. My wife loved the pear and arugula salad.
    

    M ItalianResponded on 13 January 2025

    Hi Ken, We're delighted to hear that you enjoyed your meal and that your wife loved her salad! It's always a pleasure to know that our guests appreciate our food and service. We're sorry to hear that you found the value and portion sizes less than perfect. We strive to provide the best quality and value, and your feedback helps us improve. Thank you for your review and we look forward to serving you again soon! Best Regards, The Management Team at M Italian
    

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