M Italian

M Italian reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Katherine VIP

   San Francisco96 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We did not have a server help our table for at least 20 minutes, which was annoying. But once we finally had a waiter, he was attentive and most efficient.
   

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2. D

   Donald

   Columbus2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and entire overall experience. One of our favorite restaurants and happy hour makes it more affordable to try new appetizers and specialty drinks.
   

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3. M

   Mark

   Cleveland1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Very disappointed in our experience at M’Italian. We noted in our reservation that this was a combined birthday/anniversary meal. After we were seated, our server offered little guidance in choosing items and no friendly banter. When we finished our main course, he never offered coffee, after dinner drinks, or desert. He brought our ticket, took our card, and that was it. What a let down. The best part of our M’Italian experience? The valet staff. They were outstanding, both when we arrived and when we departed.
   

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4. J

   John

   Cleveland1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was a nice place. Ambiance was good. We got there about 10 minutes early and were able to watch the glass blowing next door while we waited. Only downside was that they ran out of bread.
   

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5. N

   Nicole

   Cleveland2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time with great conversation with family for my Birthday. Tina was good to all of us!
   

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6. s

   steve

   Cleveland3 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Ok food, mediocre at best. Seemed crazy busy and food churned out quickly
   

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7. D

   DeLane VIP

   Cleveland11 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service here is always stellar. Never disappointed.
   

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8. G

   George

   Cleveland2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service as usual. I had the sea bass with butternut squash risotto. It was fantastic. One of the best plates I’ve had in CF in a long time.
   

   M ItalianResponded 4 days ago

   Thanks for the feedback, George! We're thrilled to hear that you enjoyed the sea bass with butternut squash risotto, one of our best dishes, at M Italian. It's always wonderful to know when we've hit the mark with our guests. We're sorry if the value didn't quite meet your expectations, we strive to provide the best quality meals. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team
   

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9. N

   Nefertiti

   Cleveland5 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Me and my Husband had Dinner for the first time. Our server was Adriona. She was sweet and provided recommendations. We order the Lobster and Shrimp pasta and the Salmon. Food was delicious. The drinks, except for the Sangria was not to our liking(Jack & Jill and Dragonberry Mojito) which they still charged us for after returning them. Overall, still a great experience. The Valet driver was a very cool person.
   

   M ItalianResponded 4 days ago

   Hello Nefertiti, We're delighted to hear that you and your husband had a great dining experience at M Italian! It's fantastic to know that our team provided recommendations and you enjoyed our Lobster and Shrimp pasta and Salmon. We're sorry to hear that our drinks didn't meet your expectations, and we appreciate your feedback about the Jack & Jill and Dragonberry Mojito. We're always looking for ways to improve and your feedback is invaluable. We're glad that you still had a great experience and we're happy to hear that the valet driver was a cool person. We look forward to welcoming you back soon! Best, The Management Team
   

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10. K

    Katie

    Greater Boston1 review

    2.0

    Dined on 11 May 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    We went for Mother’s Day. The food was pretty good but our service was terrible. Our waitress would go MIA for 30-40 min and we waited about an hour and a half for our food. If we weren’t celebrating a birthday and Mother’s Day we would’ve left. Not the usual experience we have there so I think holiday events need to be worked on.
    

    M ItalianResponded 4 days ago

    Thanks for the feedback, Katie. We're glad to hear that you enjoyed our food on Mother's Day, but we're sincerely sorry for the long wait time and the lack of attentive service. We understand that our service didn't meet your expectations and for that, we apologize. We're committed to improving our service during holiday events and your feedback will help us do just that. We hope to serve you better in the future. Best Regards, M Italian Management Team
    

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