M Italian

Review summary

1. A

   Ashley

   San Francisco

   1 review

   vip
   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Service was just slow-getting the table, ordering. They were packed but I was hoping for better
   

   Is this helpful?

   Report
2. B

   Betsy

   Cleveland

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our entire evening was wonderful. Our server, Ericka, was so friendly, attentive, and helpful with our whole experience. The food was tasty and served in a timely fashion. We had an A+ experience.
   

   Is this helpful?

   Report
3. M

   Mari

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A fun place to gather with friends. Very casual, service is great. Food is yummy. It’s a bit noisy .Everyone likes M Italian so you better have a reservation.
   

   Is this helpful?

   Report
4. B

   Brenda

   Cleveland

   14 reviews

   3.0

   14 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Very disappointing at lunch today. It was my birthday and my choice and I will not be back. I was served yellow wilted arugula on my carpaccio, actually took it off my plate and sent it back with a message to the chef and NO ONE came out and nothing was done. Then after lunch no inquiry from the server for dessert or coffee, so we just left. Not the level of food or service it used to be.
   

   Is this helpful?

   Report
5. M

   Monica

   Cleveland

   20 reviews

   1.0

   20 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a 6:15 reservation for my daughters 16th birthday and didnt get seated until 6:35 on a Monday?
   

   M ItalianResponded 6 days ago

   Thanks for the feedback. We're truly sorry to hear about the delay on your daughter's special day. It's certainly not the experience we aim to provide. We understand how important it is to have a timely seating schedule and we're sorry for the inconvenience. We hope to have the opportunity to make it up to you on your next visit. Best regards, M Italian Management Team
   

   Is this helpful?

   Report
6. O

   O. Bruce and Donna

   Cleveland

   44 reviews

   5.0

   44 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for lunch on a beautiful day in Chagrin Falls. We sat in the patio area. The food was excellent as always and our waitress was very attentive. All around great experience!
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was very nice to sit and have a nice dinner. Great place to go with family and friends or loved ones. I will definitely be back because I am so on love with the man I was sitting with ❤️
   

   Is this helpful?

   Report
8. T

   Terri

   Cleveland

   7 reviews

   vip
   5.0

   7 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and our server Dino was fantastic as usual!
   

   Is this helpful?

   Report
9. C

   Chris

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere. Server was awesome, food was quick and delicious. Will definitely return!
   

   Is this helpful?

   Report
10. A

    Amy

    Cleveland

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 13 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful! We really enjoyed our girls day out! Thank you!
    

    Is this helpful?

    Report