M Italian

M Italian reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Russell VIP

   London13 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Unfortunately I had to send my food back because it was cold which was a shame. In fairness the server looked after us well and they replaced my meal which was good the second time around.
   

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2. J

   Jerry VIP

   Cleveland6 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My party of 4 had a truly exceptional time at M Italian in Chagrin Falls. This is the 3rd year in a row that we have celebrated Easter here. We always leave feeling elated and very satisfied. We had a wonderful server in Gabriella. You have a true gem in Gabriella. We hope to visit M in the very near future.
   

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3. M

   Megan VIP

   Cleveland2 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Went with husband and 3 kids. Server was sweet, food that we got was good but service was so slow that we only got appetizers and had to make more food at home. Not sure if this experience is common.
   

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4. OT

   OpenTable Diner

   Cleveland2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The server seemed new, or we were a pick-up table outside of his section. Server presence was not there. Took a while to order entrees. The drink I ordered before our dinner arrived... didn't arrive until I asked for it a second time and after being nearly finished with the meal. Drink was definitely forgotten. I'd understand it being a holiday. But the restaurant was not full or all that busy. Uncertain if the drink sat or not and was strained over fresh ice. But it arrived almost immediately. Overall experience was ok... Service was sub-par.
   

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5. p

   patrick

   Cleveland1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere. Would take my family and friends back to M Italian!
   

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6. M

   Martine

   Cleveland12 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Brunch offerings were a nice variety. We had a party of three and each of us were quite pleased with our selections! Allison provided wonderful service.
   

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7. S

   Sue

   Cleveland3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Easter brunch. Service was excellent and very reasonable. Highly recommend!
   

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8. C

   Carla VIP

   Cleveland20 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Harper, our server, was excellent. Look forward to coming back.
   

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9. B

   Ben

   Cleveland1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wow! This experience was sensational. Our server, Harper, was so personable, attentive, and I have never received my food faster! The overall experience was amazing and I could not recommend it enough. 10/10
   

   M ItalianResponded 2 days ago

   Hey Ben, Wow! Your experience at M Italian has truly exceeded your expectations. We're thrilled to hear that you enjoyed the sensational service and that your overall experience was amazing. Your kind words about our attentive and personable service are greatly appreciated. We strive to provide our guests with the best dining experience possible, and your feedback lets us know we're on the right track. Thank you for recommending us and we look forward to serving you again soon! Best, The Management Team
   

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10. C

    Chris

    Cleveland1 review

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was amazing as always. Our favorite place to go@
    

    M ItalianResponded 2 days ago

    Hello Chris, Thank you for your wonderful review! We're thrilled to hear that you consider M Italian your favorite place to go. It's always a pleasure to serve you and we're delighted that everything was amazing for you. We look forward to serving you again soon! Best, The Management Team
    

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