M Italian

M Italian reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   George

   Cleveland2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service as usual. I had the sea bass with butternut squash risotto. It was fantastic. One of the best plates I’ve had in CF in a long time.
   

   M ItalianResponded 1 day ago

   Thanks for the feedback, George! We're thrilled to hear that you enjoyed the sea bass with butternut squash risotto, one of our best dishes, at M Italian. It's always wonderful to know when we've hit the mark with our guests. We're sorry if the value didn't quite meet your expectations, we strive to provide the best quality meals. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team
   

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2. N

   Nefertiti

   Cleveland5 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Me and my Husband had Dinner for the first time. Our server was Adriona. She was sweet and provided recommendations. We order the Lobster and Shrimp pasta and the Salmon. Food was delicious. The drinks, except for the Sangria was not to our liking(Jack & Jill and Dragonberry Mojito) which they still charged us for after returning them. Overall, still a great experience. The Valet driver was a very cool person.
   

   M ItalianResponded 1 day ago

   Hello Nefertiti, We're delighted to hear that you and your husband had a great dining experience at M Italian! It's fantastic to know that our team provided recommendations and you enjoyed our Lobster and Shrimp pasta and Salmon. We're sorry to hear that our drinks didn't meet your expectations, and we appreciate your feedback about the Jack & Jill and Dragonberry Mojito. We're always looking for ways to improve and your feedback is invaluable. We're glad that you still had a great experience and we're happy to hear that the valet driver was a cool person. We look forward to welcoming you back soon! Best, The Management Team
   

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3. K

   Katie

   Greater Boston1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   We went for Mother’s Day. The food was pretty good but our service was terrible. Our waitress would go MIA for 30-40 min and we waited about an hour and a half for our food. If we weren’t celebrating a birthday and Mother’s Day we would’ve left. Not the usual experience we have there so I think holiday events need to be worked on.
   

   M ItalianResponded 1 day ago

   Thanks for the feedback, Katie. We're glad to hear that you enjoyed our food on Mother's Day, but we're sincerely sorry for the long wait time and the lack of attentive service. We understand that our service didn't meet your expectations and for that, we apologize. We're committed to improving our service during holiday events and your feedback will help us do just that. We hope to serve you better in the future. Best Regards, M Italian Management Team
   

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4. D

   DeAuna

   Cleveland1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Although it was a busy day, Mother’s Day, the food and service was great. Always a great time at M Italian.
   

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   M ItalianResponded 1 day ago

   Hi DeAuna, We're thrilled to hear that you had a great time at M Italian on your Mother's Day celebration! It's wonderful to know that our food and service met your expectations. We always strive to provide a memorable dining experience for our guests. Your feedback is greatly appreciated and we look forward to welcoming you back soon. Best, The Management Team
   

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5. J

   Julia

   Cleveland1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were sat at a table we werent crazy about and they were very kind and moved us to a great table on the patio. Food was great as well.
   

   M ItalianResponded 1 day ago

   Hey Julia, We're thrilled to hear that we could accommodate your seating preference and move you to a great table on the patio. We're also glad to know that you enjoyed our food. We strive to provide our guests with the best experience possible and your feedback lets us know we're on the right track. We hope to see you again soon at M Italian. The Management Team
   

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6. J

   Joanne

   Cleveland4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food here is always amazing! We were a party of 7 for Mother's Day and everyone enjoyed their lunch. I had the Chicken pesto spaghetti, and it was very flavorful. My husband had the Pasta M, one of the best red sauces I have tasted. The meatball was delicious.
   

   M ItalianResponded 1 day ago

   Thanks for the feedback, Joanne! We're thrilled to hear that you and your party enjoyed your lunch at M Italian. It's great to know that our Chicken pesto spaghetti and Pasta M hit the mark for you and your husband. We're also glad that you found the red sauce to your liking. We always strive to provide delicious meals for our guests and your feedback is a testament to that. We hope to see you and your family again soon for another wonderful dining experience.
   

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7. S

   Shannon

   Cleveland19 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great place for a special occasion. Staff was great, food was very good. We were sat early when we asked, complementary champagne and ambiance.
   

   M ItalianResponded 1 day ago

   Hey Shannon, Thank you for choosing M Italian for your special occasion and for taking the time to leave us a review. We're thrilled to hear you enjoyed the food and found our staff to be great. It's wonderful to know that you appreciated our early seating and the complimentary champagne. We look forward to welcoming you back for another memorable experience. Best wishes, The Management Team
   

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8. R

   Ralen

   Cleveland3 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Our service was great. Some of our food came out cold and not warm which was disappointing but we made it through.
   

   M ItalianResponded 1 day ago

   Thanks for the feedback, Ralen! We're thrilled to hear that you found our service great and enjoyed your meal. However, we're sorry to hear about the inconsistency in your food. We take pride in delivering warm, hot meals to our guests, and it's disappointing to know that we fell short this time. We appreciate your understanding and hope that it didn't affect your overall experience too much. We're looking forward to serving you again soon!
   

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9. H

   Howard VIP

   Cleveland57 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & beverage. Love their happy hour. Valet makes parking easy
   

   M ItalianResponded 1 day ago

   Thanks for the review, Howard! We're thrilled to hear that you enjoyed our food and beverage offerings and found our happy hour to be a good value. We're also glad that our valet service made your parking experience convenient. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to serving you again soon at M Italian.
   

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10. L

    Lenore

    Cleveland2 reviews

    1.0

    Dined on 4 May 2025

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 2

    We had cleanliness issues here. The appetizer plates on the table were dirty with food on them under a clean plate. Also the flatware wrapped in the napkins were dirty. It was gross and disgusting. The chicken parm was undercooked and rubbery and the accompanying pasta was congealed into an inedible mass. The Bolognese pasta was actually crispy not al dente and was ridiculously over sauced. There were unsupervised children running around the tables. Our server did a good job in very difficult circumstances
    

    M ItalianResponded 1 day ago

    Hey Lenore, We're truly sorry to hear about your recent experience at M Italian. Cleanliness is a top priority for us, and we're disappointed to know that we didn't meet your expectations. We sincerely apologize for the issues with your dishes and the cleanliness of our premises. We also acknowledge your feedback regarding the children's unsupervised behavior. We strive to provide a safe and enjoyable dining environment for all our guests and we're sorry we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to make it right. Best, The Management Team
    

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