Macellaio RC South Kensington

Review summary

1. P

   Pak Wai

   London

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service. Steak is excellent. Sunday roast is a bit too greasy for my taste. Will recommend to anyone
   

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2. J

   Joel

   London

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   A lovely meal with fantastic helpful and enthusiastic staff. We had a great time with beautiful steak, lovely sides and gorgeous wine.
   

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3. O

   Ornella

   London

   1 review

   5.0

   1 review

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant to eat meat with an Italian twist. The decor is contemporary but you are at ease with it, even if you are a traditional people. Prices are in line with the high quality but it is not too expensive .
   

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4. A

   Antoine

   VIP

   London

   1 review

   5.0

   1 review

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing steaks and service. Simply a very good restaurant and enjoy returning to over and over again
   

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5. M

   Marcello

   London

   1 review

   5.0

   1 review

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went with my wife for her birthday. Staff was extremely welcoming. Food was amazing. We ordered Lardo with bread, Carpaccio all’italiana, steak with roasted potatoes and carrots and two dessert chocolate cake and rose apple with salted caramel syrup which were not on the menu. Amazing; and great price for the quality of the food.
   

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6. C

   Constantine

   VIP

   London

   14 reviews

   5.0

   14 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure visiting here, especially when after the best steak in a unique and relaxed environment. Today we shared a 1.1 kg Fiorentina between 4 accompanied by tomatoes salad, spaghetti with tomato and basil and broccoli, having had bone marrow, anchovies on toast, and carpaccio with rocket and reggiano to start. Our hostess, Sophia, was first class, bubbly, knowledgeable, and kind (even to our 2 small pooches). Await my next protein fix and will def be back 💯🙏🏾🫶🏾
   

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7. M

   Mark

   VIP

   Kent

   7 reviews

   5.0

   7 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, service and ambience! Definite place to go!
   

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8. A

   Aurelien

   London

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Probably the best steak I’ve had in London, cooked to perfection. All other plates were amazing too, simple yet adequately authentic and divine to eat. Ambiance and room made it special to eat in. Great service. Just a shame they were out of tomahawk, will have to come another day to try.
   

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9. B

   Butch

   London

   1 review

   4.0

   1 review

   Dined on 14 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   After a very unusual welcome from the three greeters who seemed to be very focussed on relaying how busy and important they were by generally ignoring us. We were eventually acknowledged and told that our table was told ready as the existing customers hadn’t paid their bill and therefore we would have to wait at the entrance as the bar was occupied and therefore we could not wait there. Eventually our greeter took us to our table and asked if we’d like some water to which we replied yes and no water came. Once we identified our waitress we reordered our water and food at once as she was clearly run off her feet. Her manner under the stress was commendable even though she was overwhelmed with the sheer amount she had on she was professional, polite, courteous and maintained her upselling requisite. It was concerning that all the greeters in suits did not muck in and help the waitress they just scolded her and told her she needed to manage her tables better. The scolding was in front of diners. This was not necessary as she was doing all one waitress could possibly do and it showed extremely poor and unprofessional line management. It was a very clear case of ‘too many chiefs.’ Coming from a food retail background with over 20 years experience as an operations director for a number of high end restaurant groups I could see that the middle management needs retraining in line management, customer service, high volume period management and ultimately realising they are not above any role in that restaurant. Outside of this the food and wine were 5 star and we will come again. I hope this feedback gets relayed in a productive and positive way with a view to improve. The free limoncellos we were given at the end would have been better offered to the waitress that had worked so hard all night and not been appreciated.
   

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10. C

    Cindy

    London

    1 review

    5.0

    1 review

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really good steak and the potatoes were AMAZING! Had a very nice experience at Macellaio on Valentine’s Day.
    

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