Mad Hatters Tea at Sanderson London

Review summary

1. N

   Nicola

   Cambridge

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Terrible service not welcoming at all. Had to constantly ask for things like clean cutlery not asked once if everything was ok. After upgrading to the champagne package was then given a glass of flat champagne no apology. Over priced for what you get. When requesting more sandwiches as only had two finger sandwiches each, we received two finger sandwiches to share! I have been here several times before however totally gone downhill, much better afternoon teas in London for that price. Totally disappointing.
   

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2. H

   Hannah

   Lincolnshire

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Disappointing. Sandwiches were served on stale bread, they were cold and had obviously been prepared earlier and sat in a fridge for some time. For the price I would have at least expected freshly made food
   

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3. S

   Sharon

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   It was very cold and sat at a table where cold air was blowing on me when we asked to move staff were helpful and moved us but it was still cold and I had to sit with my coat on whole time
   

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4. M

   Michelle

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   it was a beautiful place. The food was excellent but expensive for knowing what I was getting it was worth it, especially for New Year's Eve.
   

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5. J

   Jennifer

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent afternoon tea. From the presentation of the table setting to the food -it was a fantastic experience! They offer delightful menus for both vegetarian and gluten free diners!
   

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6. D

   Deborah

   Berkshire

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good good. Possibly needed more savoury. Too much sweet cakes. But altogether a great experience!
   

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7. R

   Rachel

   Philadelphia

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely awful and not worth the price at all! This was an expensive experience and they sit you on a cold patio with heaters that do nothing and our waiter told us we could continue to ask for more sandwiches and tea and he dropped our food off and never was seen again?? The food was mostly inedible and tasted old. I had to flag someone down to even get the bill and the manager gave us a measly 10% off as if that does anything. Still never told us where our waiter even went. Don't waste your money!!!
   

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8. P

   Paul

   Birmingham

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   I don’t understand why it’s held outside when it’s so cold thinking the overhead heaters will be sufficient and so much space inside!! We started off okay, it was cold but after a while the cold hit us and ruined the experience - very disappointing! I thought the food was okay, nothing amazing to be honest - I’ve had better! When asked if we’d like more sandwiches, 1 additional sandwich was provided! Overrated, especially this time of year… ruined the experience
   

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9. W

   Walter

   Des Moines

   1 review

   5.0

   1 review

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent! Wonderful food and service Thank you Zanzibar! We loved it
   

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10. J

    Jo Ann

    Mexico City

    5 reviews

    5.0

    5 reviews

    Dined on 25 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had the most wonderful time. Our server was incredibly nice and helpful. The food was delicious and abundant. We couldn’t even finish everything, but I will be dreaming about that pastries for a long time!
    

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