Mad Hatters Tea at Sanderson London

Review summary

1. B

   Bianca

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was perfect. Nice place to enjoy. Thank you
   

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2. Y

   Yana

   London

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Tasty food and lovely service! Highly recommended!
   

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3. T

   Tracey

   San Antonio

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the whole ambience! It was nice for an adult to have a themed tea party!
   

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4. J

   Jeffrey

   Central Coast

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic, not too sweet for desserts, tea was great as well, times were flexible as well as they served afternoon tea till 7 PM which is great for my family so we can explore London in the afternoon and go to afternoon tea for dinner after.
   

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5. C

   Cilia

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great place to have afternoon tea at - amazing food and amazing flavor profiles. Had hoped for a more Mad Hatter setting than the posh setting of the Sanderson, like Alice themed decorations around the place. Loved the themed dinnerware though.
   

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6. L

   Linda

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful gluten free tea. Every item in menu was delicious!
   

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7. a

   alia

   London

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best afternoon teas in London! Lay was amazing !!! Highly recommend !
   

   Mad Hatters Tea at Sanderson LondonResponded 7 days ago

   Dear Alia, Lay and the team were delighted to hear that you enjoyed your experience with us. Moreover, thank you very much for recommending us. We hope you give us the opportunity to welcome you for our Lunch or Dinner Service to try our new à la carte menu.
   

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8. M

   Megan

   Cincinnati

   4 reviews

   5.0

   4 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Very cute! Lots of little touches to go along with the theme. The tea was delicious. The food was good. Attentive service.
   

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9. J

   Janice

   London

   2 reviews

   5.0

   2 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful, unique afternoon tea! I loved everything about it, from the welcoming and attentive service to a lovely birthday treat! I would gladly be back!
   

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10. J

    Julianna

    Philadelphia

    1 review

    3.0

    1 review

    Dined on 11 November 2024

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 5

    I made a reservation here for afternoon tea. The food and service was amazing. Unfortunately, they couldn’t find my reservation so they took me as a walk in. I was charged the no show fee twice due to a system error. It’s a shame that happened and why I won’t rate this restaurant a 5 star. I was only visiting London and had to buy another phone plan so I can call them since they didn’t answer my emails. It was a lot of waiting and transferring my call until someone was able to help me out, but didn’t fully understand my situation. Even then I didn’t get the full refund back (about a dollar and some change was left out) I would recommend avoiding the customer service line if you can, go as a walk in. The restaurant itself was still amazing and a great experience besides that
    

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