Madam

Review summary

1. A

   Andrea

   Denver

   14 reviews

   3.0

   14 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food was average at best. Steak had lots of grissle, fat and unedible pieces in it. The fries were over done and not good. I was kind of tired of complaining over every aapect that was sub par. Wouldnt reccommend and wouldnt go back.
   

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2. J

   Jessica

   Seattle

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Brunch with Santa was amazing! Pictures with Santa at the lobby of Dayton followed by delicious brunch.
   

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3. A

   Anne

   VIP

   Detroit

   32 reviews

   5.0

   32 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Madam never disappoints. Dawn was our server and she was amazing. I took my husband last night for his bday dinner and everything from the gem Cesar’s to the salmon, oysters and filet were perfect. We enjoyed a couple house cocktails (I recommend the Madam) and for desert we had the 10 layer chocolate cake. Perfect ending to a perfect night. If you are a diner who likes space, Madam is great about spacing seating in the main dining room. I had most of the booth’s bench continuations to lay my coat and bag down. Madam gets it! Thanks again to Dawn who was perfection in service and always seems to know when to stop by and check on us.
   

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4. L

   Laura

   VIP

   Cincinnati

   6 reviews

   3.0

   6 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Went for brunch. The restaurant was almost empty. The waitress was pleasant. The food was fine. Definitely trying to be fancy but it was nothing apecial
   

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5. K

   Katie

   Detroit

   5 reviews

   3.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Absolutely NOT the same since it was taken over by Hilton. The food is expensive and for the price point the kitchen is too far off. It’s a real shame because if it was on point the flavors could be amazing. The service behind the bar and in the lounge area is absolutely terrible. I feel sorry for the waitstaff at the mercy of the bar. Beyond slow. Forgotten orders etc. 20 minute wait for a drink etc.
   

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6. L

   Lisa

   VIP

   Chicago

   17 reviews

   5.0

   17 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an *incredible* experience here for the second year in a row at our annual neighbor get together holiday tea! Jodi, our fantastic server, spoiled us from the moment we arrived. They had made note of some of our asks in the reservation and everything thoughtfully planned. We felt like we were treated like queens for the day! Love that we’re making this an annual tradition and already looking forward to next year’s holiday tea!
   

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7. J

   Josephine

   Los Angeles

   1 review

   3.0

   1 review

   Dined on 28 November 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   We went to Madam at The Daxton for the Thanksgiving buffet. I was a bit disappointed by the service. For a $90 meal + drinks I expect $100 service. We were sat in the corner of the banquet room (not the restaurant advertised), and didn't have a server come to fill our waters or take our drink order for 10 minutes. Once the server did come to our table I asked for an Espresso Martini and was met with "let me get you the wine list." It then took another 5 minutes to get a wine list -- which didn't list any cocktails on it. Go figure...it's a wine list. We then ordered our cocktails and were told "he wasn't sure if he could get those but he'd go see." We did eventually end up with cocktails. It was clear they hired a catering service of waitstaff that didn't normally work there. The food was really really good. The extra ammentities like the photo booth were nice touches. I'd just advise in the future to make sure servers are educated on the space, and cocktails since their only job is deliving drinks (since it was a buffet). Thanksgiving is special and I want to feel special when I go out to eat on a Holiday.
   

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8. L

   Loretta

   Detroit

   2 reviews

   4.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent selection of food, for Thanksgiving Day buffet, although it seemed like there was a larger selection last year. The band was very good as was the service. Chief complaint, while the food was good, it was lukewarm.
   

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9. M

   Mary

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We enjoyed the food our waitress was very pleasant. We have been back since then to the bar to warm up with a hot chocolate and I have to say it was absolutely delicious. We were not expecting that at all!!! If you haven’t tried their hot chocolate give it a try. Definitely going to be one of our stops when we are out on our walks.
   

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10. L

    Lindsey

    Houston

    1 review

    1.0

    1 review

    Dined on 28 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    Would not recommend the thanksgiving buffet. Cold and just awkward experience. Turkey and ham were good but cold and rest of the food was not very good and the desserts were not good at all. Service was also not great.
    

    MadamResponded on 29 November 2024

    Good evening, We're sorry to hear that our Thanksgiving Buffet didn't meet your expectations. We do our best to greet as many guests as possible at the table during dinner so that we can respond to feedback immediately and can offer resolutions while our guests are still on the property. Did you ask to speak with a Manager about your concerns while you were here today? I will email you to get further information from you regarding your visit. Regards, Laura Williams Madam Restaurant General Manager
    

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