Madison & Vine

Review summary

1. K

   Keisha

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hands down a wonderful experience. I had the steak and it was the juiciest, tastiest piece of steak I've ever had. Service was impeccable. Drink was super strong. Loved it and I would definitely return
   

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   Madison & VineResponded today

   Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your experience at Madison & Vine. Knowing that you enjoyed the steak, service, and cocktails truly makes our day, as we strive to deliver the best dining experience possible. Your kind words mean the world to us, and we can't wait to welcome you back again soon for another memorable meal!
   

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2. J

   Jose

   VIP

   New York City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were excellent! I ordered the steak frites and tiramisu and both were delicious.
   

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   Madison & VineResponded today

   Thank you for visiting Madison & Vine and your kind review. We're delighted to hear you enjoyed the Steak Frites and Tiramisu (which is a new dessert on our Menu). We look forward to welcoming you back again very soon!
   

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3. D

   Debbie

   VIP

   New York City

   296 reviews

   4.0

   296 reviews

   Dined on 28 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A good place to go when in the Grand Central area. We've been here several times and always enjoy the food and service. Today's choices were a Cobb salad and a falafel burger. Kudos to a restaurant that cleans tables immediately so that customers do not have to look at others' plates left behind. Tables are not only cleaned quickly, but reset and ready to go. A very professional move and attention to detail. No dessert as $15 for a piece of cake or pie is way too high for this type of establishment. You are not a 4* restaurant.
   

   Madison & VineResponded today

   Thank you for taking the time to share your feedback and for being a loyal guest of Madison & Vine! We're delighted to hear that you consistently enjoy our food and service, and we appreciate your kind words about the attention to detail from our team. We understand your perspective on dessert pricing and will take your feedback into consideration as we continually strive to offer the best experience and value for our guests. Looking forward to welcoming you back soon.
   

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4. C

   Chuck

   VIP

   Philadelphia

   112 reviews

   3.0

   112 reviews

   Dined on 27 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Just a bar trying to make an extra buck by serving breakfast. Who serves avocado toast but only on white bread. 🤦🏽
   

   Madison & VineResponded today

   Thank you for sharing your feedback. We're sorry to hear that your experience with our breakfast offerings didn’t meet your expectations. Your input is valuable and helps us improve, so we’ll certainly take this into consideration as we continue to refine our menu. We hope you'll give us another chance to impress you in the future.
   

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5. m

   mary

   VIP

   Cincinnati

   64 reviews

   5.0

   64 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place for casual lunch with friends, good menu selections, good service
   

   Madison & VineResponded today

   Thank you for visiting Madison & Vine and sharing your five-star review. We're delighted to hear that you enjoyed your lunch! We look forward to welcoming you back again very soon.
   

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6. A

   Andrea

   VIP

   Greater Boston

   22 reviews

   4.0

   22 reviews

   Dined on 22 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   This was a pleasant place to meet friends for brunch. The brunch menu is somewhat limited. They offer one kind of omelet, which we all had. The eggs were cooked well- not burned or browned as many places seem to do. The potatoes were nice and firm, but the flavor was bland. We had to ask for butter for the toast. Service was otherwise excellent, staff was attentive. Our biggest complaint was that it was a very cold day out and even though there is a small vestibule, the restaurant was cold. It was moderately noisy- not as loud as some places, and I suppose quieter that others. Noise level is becoming a big issue for us seniors (although it should be for everyone who will lose their hearing in all these loud environments).
   

   Madison & VineResponded today

   Thank you for taking the time to share your thoughts! We're so glad you enjoyed brunch at Madison & Vine and appreciated the well-prepared omelet and service. We're sorry to hear the potatoes didn’t hit the mark and that the restaurant felt chilly on such a cold day. We also understand how important a comfortable noise level is, and we’ll keep your feedback in mind. We hope you’ll join us again soon for an even better experience!
   

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7. D

   Duncan

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Last minute Friday night dinner reservation for 3 of us. Had drinks up on the 14th floor and then needed food. Place looked nice so we went in. Was not a mistake. Best steak I have had in a while and the peppercorn sauce was delightful so that gets a call out. Price was a little high on the drinks which drove the overall cost up and the overall value down. Overall, would happily come back here again.
   

   Madison & VineResponded today

   Thank you for joining us for dinner and for visiting Bookmarks Lounge on the 14th floor! We’re thrilled to hear you enjoyed the steak and that the peppercorn sauce was a highlight—it’s one of our favorites too. We appreciate your feedback on drink pricing and will keep it in mind as we work to provide the best overall experience for our guests. We look forward to welcoming you back soon for another memorable evening!
   

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8. D

   Douglas

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Enjoyed a nice Holiday dinner with a work colleague. Nice ambience and food…
   

   Madison & VineResponded today

   Thank you for visiting Madison & Vine and sharing your five-star rating. We're happy to know you enjoyed our ambience and food. We hope you enjoyed the Holiday season and look forward to welcoming you back again very soon!
   

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9. c

   charbonnier

   VIP

   New York City

   52 reviews

   5.0

   52 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and loved the vibrant atmosphere! We’ll be back
   

   Madison & VineResponded today

   Thank you for sharing your feedback! We're delighted to hear you enjoyed our atmosphere and food at Madison & Vine. We look forward to your next visit. Cheers!
   

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10. L

    Larry

    Philadelphia

    258 reviews

    3.0

    258 reviews

    Dined on 16 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5

    A disappointing experience after trying to getbthere forcyears. The ambiance is very nice. The food was good but overrated. Our expectations may have been too high since we've been wanting to eat there on one of our visits. My wife hated the salmon burger ate about one taste. Our server never inquired why she didn't really touch it. The burger was good, but salty. I asked for ice tea and was uphold an Arnold Palmer, which was probably the worst I've ever had. They never refilled our water the whole time we were there. The worst and most unforgivable part for me is they marked us as an OpenTable no-show. I spent more than an hour going back and forth with OpenTable, providing receipt information and then photos of the receipt. I called the restaurant only to be berated that we weren't there and didn't have a reservation. It turns out that they could not spell a simple common name like John Smith. They finally found the reservation and corrected the no-show. I specifically asked if they checked us in when we arrived and was told yes.
    

    Madison & VineResponded today

    We’re truly sorry to hear about your disappointing experience. While we’re glad you enjoyed the ambiance, it’s clear we fell short in multiple areas, from service to resolving the OpenTable issue. We deeply regret the oversight and inconvenience caused by the reservation mix-up and lack of attentiveness from our team. Please know we take your feedback seriously and will address these concerns to improve. We’d appreciate the chance to make things right—please don’t hesitate to reach out directly if you’re willing to give us another try.
    

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