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Maggiano's - Richmond, Richmond, VA

Maggiano's - Richmond

4.3
4.3
4739 Reviews
$30 and under
Italian

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2 people
19:00
Booked 32 times today
  • Good for special occasions
  • Good for groups
  • Charming
Join us for lunch or dinner at Maggiano's Short Pump Town Center and savor the rich flavors of Italian-American dishes inspired by Nonna’s traditional recipes. Our Richmond restaurant is known for being inside Short Pump's unique outdoor mall experience and specializing in serving large parties up to 20 people in our main dining room and private event rooms that are perfect for weddings, business meetings, holiday parties, and large family gatherings. Visit us at 11800 West Broad St. or book your reservation today!
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Hours of Operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Tim Parker
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910

What 4,739 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.2Ambience
  • 4Value

NoiseModerate

Diners' Choice Awards

  • Virginia

    Most Booked

  • Richmond

    Good for groups

  • Richmond

    Romantic

  • Richmond

    Good for special occasions

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Maggiano's Richmond offers a warm, festive atmosphere with outstanding service from servers like Amanda, Anna, and Nello. Guests rave about the "amazing service" and "delicious food," including dishes like the "chicken parmigiana" and "mushroom ravioli." While service can be slow during busy times, the overall dining experience is cherished.
4,739 Reviews
  1. OpenTable Diner VIP

    Richmond12 reviews

    1.0

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3
    Save your money. Been patronizing this restaurant since its opening years ago. Spent thousands of dollars there over the years. Never again. This brand has diluted its food quality while simultaneously raising its prices in my experience. I’m tied of corporate chain restaurants and their greed. Stay at home and cook. That’s what I’m doing.

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  2. Michael VIP

    Dallas10 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Restaurant perfect for a large group. Awesome food and great service!

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  3. Glen VIP

    Richmond72 reviews

    4.0

    Dined 3 days ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    First our server Amanda was amazing. This compliment comes from someone who is in restaurants 7 days a week, GREAT job Amanda! Maybe menu items have changed since we were there a few months ago. The sauce for both the four cheese ravioli and chicken picatta seemed watered down and less tasty then before. They used to be our go to meals there but we will have to try something else next time.

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  4. OpenTable Diner VIP

    Richmond11 reviews

    1.0

    Dined 3 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Service was very bad. Long wait for everything we ordered. Food was cold and tasted bad. Had to wait to pay bill Overall very disappointed.

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  5. Alicia VIP

    San Francisco4 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Food was delicious in spite of the restaurant being at full capacity. I was impressed! We waited longer than usual for food but it was worth the wait. Fun and festive restaurant.

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  6. Doug

    Charlotte1 review

    2.0

    Dined 4 days ago

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    Maggiano's is a great dinner out but on a Friday night when they are real busy, the food served was not good at all... Took forever to get out, then every plate brought was cold, not warm but cold and then replaced with a second serving and still came out cold... Busy is OK when it's a good place to eat but no food should come out that cold... Maggiano's should know how to handle a busy floor when the kitchen is backed up... The waitress should check to make sure the food hasn't been sitting too long before they bring it to the table... Really bad night at Maggiano's...

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  7. OpenTable Diner

    Naples1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Maggiano’s is always a solid choice. The food was good. Service was wonderful.

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  8. Trina

    Richmond11 reviews

    4.0

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Anna was awesome. She was very attentive. She got her food order correct she brought our drinks in a timely manner. She was on top of everything. It was a great experience.

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  9. Nia

    Richmond1 review

    5.0

    Dined on 17 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waiter was so kind and sweet. The only thing was, seating was a bit odd. We kind of had to share a booth with another couple but other than that great!

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  10. Penny

    Richmond3 reviews

    4.0

    Dined on 16 March 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Food was not as good as in the past . Alfredo was very runny and salad had no dressing on it. Service was good server brought me cookies for my birthday and no one even ask him to.

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FAQs

Maggiano's - Richmond is rated 4.3 stars by 4739 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 32 times today
Google Map for Maggiano's - Richmond

11800 West Broad Street, Richmond, VA 23233

Additional information

  • Area
    Short Pump
  • Hours of Operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive Chef
    Tim Parker
  • Additional
    Bar Dining, Gluten-free Options
  • Phone number
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
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