Maple & Ash - Scottsdale

Maple & Ash - Scottsdale reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tyler

   Phoenix / Arizona4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The night was wonderful. The service was very attentive and amazing. The only thing that dampened the night. I asked to have my steak boxed up and they didn’t put it in the bag. All the sides were there but my steak was not
   

   Is this helpful?

2. F

   Faith

   Phoenix / Arizona1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding! Amazing birthday experience for my partner and I!
   

   Maple & Ash - ScottsdaleResponded today

   Hi, Faith. We're happy you joined us for your birthday and that you and your partner had an amazing time. Thank you for letting us know! We hope you'll be back again someday soon!
   

   Is this helpful?

3. A

   Aimee

   Phoenix / Arizona1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   This is our second time going to Maple and Ash and I can honestly say this time was very disappointing. The service was lackluster, the pace of the food was not great, several times we had empty water glasses on our table and empty drink glasses. We had to wait 15 minutes at the end of the meal just to get our bill, even when people that we were dining with had already left.  we did the pre fix meal and to be honest the food was OK, but I felt like we were pushed to a corner and basically forgotten about. With the money you spend on the pre fix meal I would’ve thought that the service would have been a little bit more attentive.
   

   Maple & Ash - ScottsdaleResponded today

   Aimee, thank you for joining us with your group as a return guest. Please accept our apologies if everything did not meet your expectations. The service should have been at the high level of professionalism for which we are known and if we had known any food item was not perfect, we would have brought you a new one immediately. Please contact us with your reservation name and date so we can apologize directly and look into what may have happened to make sure it is not recurring. We hope to hear from you, and we'd love to have another chance to impress you. The Maple & Ash Scottsdale team
   

   Is this helpful?

4. J

   Jody VIP

   Boise2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible as always! We loved the vibes and the food was amazing. We will be back!
   

   Is this helpful?

5. D

   David

   Phoenix / Arizona7 reviews

   4.0

   Dined on 23 May 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Having been at another Valley steak house the night before we had a standard in mind. The menu was nice and the food was great. The prices were a bit high even for Old Town and the service was just okay. We felt like our server got disappointed when we weren’t the high spending table he hoped for. All things considered it was a goon night.
   

   Maple & Ash - ScottsdaleResponded 5 days ago

   Thank you for joining us, David. We are glad you enjoyed our food so much. We recognize the importance of attentive service for every guest, and please accept our apologies if we let you down in any way. We'll address your feedback with the team, and we look forward to welcoming you again someday for an outstanding dining experience in every way.
   

   Is this helpful?

6. M

   McKay VIP

   Phoenix / Arizona3 reviews

   3.0

   Dined on 22 May 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   It’s always far too loud in here. Prefer other steak houses.
   

   Maple & Ash - ScottsdaleResponded today

   McKay, we do have a lively atmosphere, but we do have some areas that are more subdued. If you can join us again, please ask your host to seat you in a section that best suits your mood. We hope to have you back someday soon. Thank you. The Maple & Ash Scottsdale team
   

   Is this helpful?

7. D

   Donald

   San Antonio12 reviews

   5.0

   Dined on 18 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great besides the costs of some items. Overall a great dining experience.
   

   Maple & Ash - ScottsdaleResponded on 23 May 2025

   Donald, we're glad you had a great visit and we appreciate your kind review. Thank you. Please know that for our best values, we have our Tower Hour weekdays from 5 pm to 6 pm in the lounge. We look forward to having you back someday soon.
   

   Is this helpful?

8. N

   Naomi

   Charlotte1 review

   5.0

   Dined on 18 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I hate a great time, my server was very nice. I unfortunately don’t remember her name 😭. Food was great. Host was also nice she complimented my outfit
   

   Maple & Ash - ScottsdaleResponded 5 days ago

   Naomi, we’re so happy to hear that! Your kind words mean a lot to us, and we’ll definitely share your compliments with the team. We can’t wait to welcome you back again soon!
   

   Is this helpful?

9. E

   Elisa VIP

   Phoenix / Arizona23 reviews

   3.0

   Dined on 18 May 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Unfortunately not a great dining experience. It was my anniversary and we splurged on an expensive dinner. A few people had recommended Maple & Ash. The ambience is great and our server Dillon was excellent. However the food was just mid. We got the octopus appetizer was just ok but the most disappointing part was the 8oz filet I ordered medium rare plus. It came out rare but was so chewy and just not good. In fact, it was the worst filet I've ever had and it cost $72. I was not interested in another one and it was just very disappointing. The sides were just mid as well. I would not go back here as it way too expensive for the value! Also a manager never came over to address the horrible steak and in restaurant of this level that is very poor service.
   

   Maple & Ash - ScottsdaleResponded on 23 May 2025

   Elisa, thank you for joining us for your anniversary. We appreciate your compliments for Dillon's service and our ambiance, however, we are sorry you didn't feel everything was perfect. Please know if ever something you order isn't exactly as you had hoped, we want to hear about it on the spot so we can make you a new version or help you choose something else you will love. Hopefully, we'll have another opportunity to impress you on a future visit. If you can make it back in, please ask for a manager so we can make sure you have a great dining experience. The Maple & Ash Scottsdale team
   

   Is this helpful?

10. A

    Angela

    Phoenix / Arizona1 review

    5.0

    Dined on 17 May 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Came here for our wedding anniversary. Best experience ever! Food drinks service exceeded our expectations! Thank you for making our anniversary celebration perfect!
    

    • 
    • 
    • 

    Maple & Ash - ScottsdaleResponded on 23 May 2025

    Happy Anniversary, Angela. We're happy you joined us for such a special occasion! It's wonderful to hear you enjoyed your dining experience so much. Thank you for the very kind words, and we hope you'll be back again someday soon, either for another celebration or a special evening out!
    

    Is this helpful?