Marble City Kitchen and The Firefly

Review summary

1. P

   Patrick

   VIP

   E. Tennessee

   21 reviews

   5.0

   21 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and good experience. The server was available and helpful at all times
   

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2. j

   jeremy

   Cancun

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Markie was a great server. The food was really good and the shrimp and grits were the best I have ever had locally. Definitely making another stop there.
   

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3. N

   Nancy

   Tampa

   7 reviews

   3.0

   7 reviews

   Dined on 3 January 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   We chose the restaurant because of the weather but were pleased with the results. The wine selection was great and reasonable for the portions. The hot rolls were delicious! Our salads and the chili were quite tasty, not typical, so it was an interesting meal. Unfortunately the HVAC was not working properly and the restaurant was cold (too cold for this FL girl), so we ate with our coats on. Just a minor drawback, otherwise, a nice meal.
   

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4. t

   thomas

   E. Tennessee

   1 review

   2.0

   1 review

   Dined on 1 January 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   It saved my girlfriend's birthday on New Years Eve. Service was lack luster. He didn't even describe the charcuterie and told us he did no know but would go ask. The dessert was garbage. Pot de creme was just an undercooked brownie. The only awesome thing was bsing with the super cool family next to us. I wish I had four hands for four thumbs down. Would not recommend to my enemy.
   

   Marble City Kitchen and The FireflyResponded on 2 January 2025

   Thank you for sharing your experience with us. It is unfortunate to hear that you were not satisfied during your recent visit. Crafting an enjoyable experience from arrival to dessert is always our top priority. It is disheartening to learn that your experience did not meet expectations this time. Your feedback is valuable, and it will be shared with our team to help enhance the overall customer experience.
   

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5. T

   Tammy

   VIP

   Charleston

   4 reviews

   5.0

   4 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our party really enjoyed our first visit to Marble City Kitchen and The Firefly on New Years Eve. We were greeted promptly and made to feel welcome upon arrival. Our server was Katelyn, she provided excellent service throughout our dinner. All of our entrees were delicious, and we were very satisfied with our dining choice for New Years Eve. I can easily see Marble City Kitchen and The Firefly becoming our favorite place to dine in downtown Knoxville.
   

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6. L

   Luc

   Nashville

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly and great service! Good food and drinks.
   

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7. B

   Brandon

   E. Tennessee

   3 reviews

   5.0

   3 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We made this reservation for a family of 10 on Christmas Eve day. Turns out we basically had the place all to ourselves. Our server was fantastic. We had bottomless mimosas which was awesome. The food was good and reasonably priced. We were very happy with our experience and would definitely do it again.
   

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8. S

   Scott

   E. Tennessee

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We found ourselves needing thanksgiving dinner and although I hated to do it, I did at least choose a hotel restaurant since they kinda have to be opened…there was a wait even with a reservation, but they were very transparent about it and they checked in with us regularly so we knew we were not forgotten. The food was so good, all 3 of us left very full and very impressed with our meals. The staff was very professional and pleasant, something you just don’t see much of anymore, especially since they were stuck working Thanksgiving dinner! We appreciate the meal, the staff, and the hotel. Thank you.
   

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9. R

   Rhonda

   VIP

   E. Tennessee

   4 reviews

   5.0

   4 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Our meal was delicious. Salmon a perfect medium and seasoned perfectly. Shrimp and grits also amazing and the fresh Parker House rolls with garlic butter is a must. We will go back.
   

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10. J

    John

    VIP

    Indiana

    9 reviews

    5.0

    9 reviews

    Dined on 19 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Steak Frites was cooked to perfection and melted in my mouth.
    

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