Marcella Restaurant by Jose Sanchez

Review summary

1. F

   Fred

   VIP

   New York City

   24 reviews

   5.0

   24 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When we arrived the restaurant was empty. The ambience very simple and we wondered if the reviews were accurate. Much to our delight the food, service and ambience were wonderful. By the way the restaurant was packed within 20 minutes of our arrival.
   

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2. S

   Sal

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was wonderful and the service excellent. We arrived shortly after opening so we received lots of attention from the staff. The place was half full by the time we finished our meal. Fabulous Margaritas and tasty oysters to start, and the lamb dish was incredible.
   

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3. J

   Jim

   Caribbean

   1 review

   3.0

   1 review

   Dined on 27 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Be ready to spend 3-4 hours. Yes. That long. Very slow. Our group rated the food from excellent to ok (drunk chicken very dry). Oysters were amazing, as was the special, set dinner.
   

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4. C

   Cesar

   Caribbean

   4 reviews

   5.0

   4 reviews

   Dined on 13 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A hidden gem in San Juan! Creative with a backbone of the boricua gastronomy! A journey of flavors! Excellent service with warm hospitality! Definitely everyone have to try it!
   

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5. Y

   Yashiry

   Caribbean

   1 review

   5.0

   1 review

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutamente todo es súper rico. Lo recomiendo 100%.
   

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6. M

   Miguel

   Greater Boston

   1 review

   1.0

   1 review

   Dined on 1 January 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   The food was good, but I cannot recommend this place. The service was a disaster. They were understaffed, as many places are, but they did nothing to appropriately manage the influx of customers and continued accepting people walking in, even when the staff could not keep up with the customers already seated. It seemed like our waiter was actively avoiding coming to take our dinner order, to the point where my wife had to follow him across the restaurant to get his attention. Waters went unfilled for over an hour. We had a 7pm reservation, and were served at 9pm. No apologies or explanation were offered. Caveat emptor.
   

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7. D

   David

   Washington DC

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fantastic restaurant. Some of the best food we have ever eaten and the staff made us feel like family. The drinks are wonderful as well.
   

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8. d

   deepak

   Chicago

   13 reviews

   4.0

   13 reviews

   Dined on 31 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was worth the wait, but we did have to wait a bit before being seated and before getting our meal
   

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9. M

   Mara Z.

   Tampa

   6 reviews

   4.0

   6 reviews

   Dined on 30 December 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was amazing…very unique flavors with chic touch making every bite special and unforgettable. Our only issue was the service and value, 2 servers available for the restaurant and unfortunately our server forgot to put our orders in, if better service I wouldn’t be as opposed to the pricing because I understand that in a restaurant you also pay for the experience. Restaurant was busy but not packed on a Monday night. They did also not granted us the $39 dollar special even though nowhere it says was not applying in a holiday week. Everything everywhere is expensive but they could definitely modify their prices if your whole experience is not met.
   

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10. T

    Tom

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 24 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great and unique dishes, everything was delicious.
    

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