Marcus Bar & Grille

Review summary

1. B

   Barbara

   New York City

   16 reviews

   vip
   4.0

   16 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Delicious turkey, ribs, chicken!!! Enjoyed the buffet! Fun to experience!!
   

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2. T

   Tina

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice Thanksgiving experience! All of the meat offerings were outstanding, and the rice pilaf, mac, and collards were wonderful complements. First time dining there, but I am surely planning to eat here again!
   

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3. E

   Essynce

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I had an amazing experience. This is my second time going to the restaurant and the vibes are impeccable. The food was hot and well seasoned. The bartenders are amazing. Good, strong drinks and very good customer service.
   

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4. M

   Monique

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   This is a really nice restaurant. The food and service is phenomenal. The only downside is that both times that I have gone to the buffet, they always run out of Grilled Salmon for good before I can get any. They are cut in small little cubes and I can’t understand why it’s always the salmon that they can’t replenish. Super disheartening when you don’t eat pork, beef or chicken. For $60 pp they should be able to get someone to run to a grocery store real quick. Sheeshhh Other than that, I’d recommend.
   

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5. E

   Eric

   Coastal Georgia

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   We went for Thanksgiving “dinner”. The host and hostess were very polite, and we were about a half hour early so we went to the bar. The bartender was very nice and polite as well. Before we could even place a drink order they had a table for us, that was very accommodating. It was a buffet (they usually do a buffet on the weekend for brunch) and I knew that going in. It was pretty pricey for what was offered. I’d give the food a 3 out of 10, which is disheartening. The buffet was a little messy (dirty spoons, serving receptacles were messy) in my opinion. Our server was very nice and we had good service, and the busboys were ON IT. Great staff. Good atmosphere. Mediocre food.
   

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6. Z

   Zelda

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My 2nd Thanksgiving Buffet visit and it definitely didn’t disappoint… Everything was delicious and the service was top notch.
   

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7. TR

   ToryR

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   OM goodness this restaurant’s was fantastic! The buffet was plentif and delicious! Atmosphere was very nice and our service and server Jonathan was excellent! We plan on going again soon!
   

   Marcus Bar & GrilleResponded 5 days ago

   Hi Tory! Thank you for being our guest. We are so glad that you enjoyed our plentiful buffet and friendly service. We can't wait to see you again soon! Warmly, The Marcus Bar & Grille Restaurant Team
   

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8. OT

   OpenTable Diner

   Atlanta Metro

   9 reviews

   1.0

   9 reviews

   Dined on 20 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Many people warned me about the service before I came but I was not prepared for the detestable experience my party and I experienced. It took 20 minutes to get a glass of water and almost 45 minutes to receive a cocktail. Upon our waitress taking our orders we were immediately notified that they were out of many food options; so our choice were slightly limited. I hoped that the food would make up for the horrendous service; it did not! The hot honey salmon was flavorless, the brown sugar wings were terrible and had no flavor whatsoever. Our drinka also tasted watered down. I will give an honorable mention for the cornbread which was great and although the brisket tasted more like pot roast is was tasty nonetheless. The tab at the end of the night was what you would expect for a typical dinner in Atlanta so I have no complaints there. The ambience was nice but I can’t eat vibes and ultimately left unsatisfied and disappointed. Overall, this place needs to REALLY work on its service and seasoning their dishes better
   

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9. J

   JaVania

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   I was disappointed with the service and food this time. Seemed like the kitchen was off and our server was not attentive. Gratuity is automatic and it’s unfortunate that still have to pay someone for not bad service. We had to ask other servers for things because our server was hard to find. Definitely going to cancel my Thanksgiving plans here.
   

   Marcus Bar & GrilleResponded on 19 November 2024

   Dear JaVania, We sincerely apologize for your recent experience. We understand your frustration with both the service and food quality, and we regret not meeting your expectations. On Sundays, we operate as a pooled house so that multiple servers may attend to the same table for more efficient service. However, this should not have led to you feeling abandoned, and we truly understand how disappointing that can be. While gratuity is automatic during our weekend buffet services, we believe all our guests should expect and receive great service. Your feedback is vital as we work to improve. We hope you'll reconsider your Thanksgiving plans with us and would love the chance to make it right. Warmly, The Marcus Bar & Grille Team
   

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10. W

    Wykita

    New York City

    1 review

    5.0

    1 review

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great environment. Vibes were on point for a birthday celebration. The ambiance was perfect, and the music wasn't so loud that it triggered me. I was able to enjoy every dish 10/10. The waiter was very kind, energetic, and knowledgeable of the establishment, and the drinks were pretty good. The location wasn't hard to locate. I liked that MBG offered outdoor seating as well. My only recommendation is to keep the serving dishes full at all times. I wasn't able to enjoy what I truly wanted the first go-round because 4-5 serving dishes were empty. I had to wait and come back. I'd also recommend signs that state whether the foods include pork or what's a vegetarian dish. I would have enjoyed having a waiter explain the order of dishes (example: breakfast items are mostly at the beginning of the line and dinner is at the end. That way, I could have planned what I'd eat). I will most definitely be back with friends and family! Thank you for the hospitality. - Kita
    

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