Margaritaville - Times Square

Review summary

1. C

   Caroline

   Greater Boston3 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a fun experience! Great food and service, also got a BOGO deal on a margarita which was great!!
   

   Margaritaville - Times SquareResponded on 3 March 2025

   We're so glad you could escape in the heart of the city with us, Caroline! It's fantastic that our delicious food, attentive service, and signature margaritas transported you to a tropical oasis. Can't wait to welcome you back soon! -Margaritaville Management Team
   

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2. D

   Denise

   New York City1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great really nice atmosphere definitely will come back here
   

   Margaritaville - Times SquareResponded on 24 February 2025

   Denise, we're thrilled to hear you enjoyed your visit to our tropical escape! Your kind words about our attentive service and inviting tropical atmosphere mean so much to us. Thank you for stopping by, and we look forward to welcoming you back soon! -Margaritaville Management Team
   

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3. J

   Jessica

   Denver1 review

   1.0

   Dined on 13 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food was oily and had a horrible old grease smell
   

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4. D

   Diana

   New York City5 reviews

   5.0

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience!! Can’t wait to come back again soon!
   

   Margaritaville - Times SquareResponded on 4 February 2025

   Thanks for stopping by, Diana! We can't wait to transport you to paradise again soon. -Margaritaville Management Team
   

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5. J

   Juliana

   New York City1 review

   5.0

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The cocktails are great and the beer is very cold! I can't speak about the food, as we didn't eat. Nice atmosphere and OK price for New York.
   

   Margaritaville - Times SquareResponded on 28 January 2025

   Thanks for the kind words about our tropical drinks and island atmosphere, Juliana! We hope to welcome you back soon to explore our delicious menu offerings. -Margaritaville Management Team
   

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6. a

   ayesha

   New York City1 review

   4.0

   Dined on 19 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   they isolated us so not cool but otherwise pretty good and rooftop was great :)
   

   Margaritaville - Times SquareResponded on 20 January 2025

   We appreciate you taking the time to share your thoughts, Ayesha. We're delighted that you had a great time on our island-inspired rooftop. We appreciate the feedback, and we look forward to welcoming you back soon! -Margaritaville Management Team
   

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7. R

   Rossy

   New York City2 reviews

   5.0

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time! Food was ready in fast and it was delicious! The Mango berry drink I ordered was amazing. 2nd time at Margarita Ville. Totally recommend.
   

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   Margaritaville - Times SquareResponded on 13 January 2025

   Your recommendation means the world to us, Rossy! We're so happy to hear that you enjoyed the tropical flavors of our tasty offerings and refreshing beverages. Your kind words about our island hospitality are appreciated, and we look forward to welcoming you back soon! -Margaritaville Management Team
   

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8. R

   Ray VIP

   New York City18 reviews

   4.0

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was delicious. No bar tender for the first hour of eating was not ideal. But the servers professionalism made up for it.
   

   Margaritaville - Times SquareResponded on 2 January 2025

   Thank you for your kind words about our tasty food and professional service, Ray! Providing exceptional island hospitality is our top priority, and we appreciate your patience regarding the staffing situation you encountered. We look forward to welcoming you back soon. -Margaritaville Management Team
   

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9. C

   Chrissy

   Las Vegas2 reviews

   1.0

   Dined on 1 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were able to make a reservation for tonight and received multiple reminders and confirmations and when we arrived we were informed there was a private event and they treated us like we were morons that we thought we had a reservation! We are very disappointed! Thankfully we were able to get into a wonderful restaurant around the corner that was very welcoming!!
   

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10. W

    William

    West Palm Beach1 review

    3.0

    Dined on 31 December 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    I expected to pay premium prices for eating in Times Square, however, I don't think the amount was worth it. It was quite expensive for burgers and a kid's meal. The service was very sub-par. We waited nearly a half hour for a server to even come to the table. Then another 20 minutes for our drinks to arrive. I asked for another drink when the food showed up and I didn't receive it until 15 minutes after I was done eating. For the prices we paid, I would expect better service. The food in itself was very good though. I just wish we didn't spend over2 hours for burgers and had my drink while I was eating.
    

    Margaritaville - Times SquareResponded on 3 January 2025

    We appreciate your feedback, William. While we're glad you enjoyed our island-inspired offerings, we're sorry to hear that the service fell short of expectations. We hope to have the opportunity to provide you with a more seamless visit in the future. -Margaritaville Management Team
    

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