Marmo

Review summary

1. J

   Jenny

   San Francisco

   24 reviews

   vip
   3.0

   24 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   The service from start to finish was poor. Made an 8:00 reservation but wasn’t seated until 8:45. Had I not inquired it would have been longer. The waiter took 20 minutes to come greet us. Total service took 3.5 hours for 2 people. We didn’t even have dessert. We had to flag down waiter for drinks and to order. Food was good but not worth the lack of service. There are too many great restaurants in Houston to put up with the bad service this place offered. Servers were friendly just not efficient. Maybe under staffed and a one off incident. Enjoyed the live music in bar area.
   

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2. S

   Sean

   Cleveland

   34 reviews

   vip
   5.0

   34 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of Houston’s best restaurants. Very good steak and arguably even better pastas. The Rigatoni in Vodka sauce is better than Carbone’s and their Lobster fra diavolo is stunningly good. Their Italian favorites like Veal Parm and Veal Milanese are also remarkable. The atmosphere and live piano music is the frosting on the cake. It’s a updated version Gene and Georgetti (Chicago).
   

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3. G

   George

   Anchorage

   3 reviews

   vip
   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is great and the staff is awesome…always a great experience!
   

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4. K

   Kimberly

   Oklahoma City

   13 reviews

   vip
   2.0

   13 reviews

   Dined on 15 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   It was incredibly loud and they had a piano player and singer in the corner. We couldn’t hear anything we were saying to each other. Our waitress acted like we were an inconvenience for her. We refilled our own water and had to ask other people passing by for things when needed. The food was mediocre at best.
   

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5. m

   martina

   Houston

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   This is my third visit. Charred octopus had no char and tasted boiled. Bolognese was swimming in sauce it was like a soup, so strange. Halibut was grilled within an inch of its life and came out paper dry. Very disappointed with the food. If not for the service, I would have asked for my money back. The restaurant is beautiful but as you know your competition is stiff and for the price there are currently many better choices.
   

   MarmoResponded on 10 November 2024

   Hello, Thank you for your feedback. We're sorry to hear that our dishes didn't meet your expectations this time. We take pride in our food and are saddened to hear that we fell short. We strive for excellence and it seems we missed the mark on your visit. We hope you'll give us another chance to impress you in the future. Please feel free to contact me directly, as I would love to gather more detail on how this visit differed from your past visits. Best, Amanda Le General Manager 832.242.2598 c
   

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6. K

   Karen

   Houston

   10 reviews

   vip
   3.0

   10 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Food is good although portions are small. Service is cordial and friendly. Pretty restaurant. Seating outside would be great but for the outside noise from the building complex itself. This restaurant is one of a number of establishments in a large building with a courtyard. I have been to this restaurant twice and both times, the music being played by a DJ outside was SO LOUD that literally the waiter had to shout for us to hear him and we had to shout for him to hear us. Needless to say, this loud music also made it difficult to have a dinner conversation across the table with friends. I noticed that the restaurant inside was extremely cold--too much air conditioning--and extremely noisy. Apparently a lot of hard surfaces bounced the voices from the many diners, all trying to be heard. Could be a better experience. May not return at busy times and definitely won't ask to be seated outside until I have checked out the building courtyard music first.
   

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7. L

   Lynda

   Houston

   24 reviews

   2.0

   24 reviews

   Dined on 7 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The interior of the place is very hip and stylish but the noise level is overwhelming. The service was adequate. The food was good, not great, too salty and too expensive.
   

   MarmoResponded on 10 November 2024

   Hi Lynda, We appreciate your feedback and are sorry to hear that the noise level did not provide a pleasant atmosphere and our food and service did not meet your expectations. We strive to create a comfortable and enjoyable atmosphere for all our guests and are saddened that we missed the mark on this visit. We'll take your feedback into account as we continuously work to improve our guests' experiences. We hope you'll give us another chance to impress you in the future. I would appreciate an opportunity to get a little more detail on your experience. Please feel free to contact me directly at your convenience. I look forward to hearing from you. Best, Amanda Le General Manager 832.242.2598 c
   

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8. C

   Charlotte

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Marmo never fails. The bolognese is incredible (best I’ve ever had in Houston), the service is 10/10 every time, and everything else we’ve tried on the menu is lovely. We stop by every time we’re in houston and always leave happy.
   

   MarmoResponded on 10 November 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Marmo. It's great to know that our bolognese and service met your expectations. We're always striving to provide a wonderful dining experience for our guests. We appreciate your kind words and look forward to your next visit. Cheers!
   

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9. OT

   OpenTable Diner

   Tulsa

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   service was excellent! food was incredible! wine selection on the happy hour menu was fantastic, 10/10 definitely would recommend to anyone
   

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10. A

    Ann

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on 2 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious food Great staff Lively & Fun restaurant
    

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