Mastro's Ocean Club - Miami

Review summary

1. Q

   Quincy

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   King Crab Filet Mignon Jerk Grouper Truffle Mushrooms Lobster Mash Potatoes Butter Cake with Whip Cream
   

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2. G

   Glenn

   VIP

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paul’s customer service and attentiveness was the best.
   

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3. OT

   OpenTable Diner

   Miami

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paul was absolutely amazing, the food was top tier! The Bronzino was cooked so well and the lobster mash potatoes were to die for. We didn’t have room for dessert but I wish I stayed for some, we sat outside with water view. Amazing experience!
   

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4. A

   Alexander

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food & top notch service. Had a wonderful evening.
   

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5. N

   Noelia

   Miami

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We arrived early and I was not happy the hostess sent me with my family to the bar to wait for the hotel when the venue was empty there were around 3 tables that were being served and he had us wait. My daughter is 15 years old and should not be sitting still the bar. Made me feel uncomfortable to sit at the bar with her and my husband. I don’t think that is your restaurant is empty that you make your guests wait. With the entire place open they sat us up in the top. The food was great I will have to rethink if I would come back to your venue. My suggestion is not to have minors sit at the bar. I was not expecting that from a nice place.
   

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6. J

   Jim and Cindy

   VIP

   Orlando

   108 reviews

   2.0

   108 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We went as our Christmas celebration meal. Meal was ok. We’ve been to Mastro’s in Houston and Scottsdale. The Miami location was a let down as far as the food and service. Left a 20% tip and felt like I wanted it back — as we were leaving, our server said goodbye niceties to a couple walking out in front of us and then turned her back on us to speak to a coworker as we walked out. Service was timed poorly. We ordered our appetizers (bone marrow & shrimp cocktail, which were excellent). Then before finishing appetizers — here comes our salad!!! I hate this!! to be rushed at a meal costing over $300 for two people (no alcohol included). The Mastro’s salad is nothing special and very blah in taste and not well dressed. My last shrimp in shrimp cocktail appetizer was pushed to the side by server presenting our salads, then our server comes to table and wants to take it away. I’d like to have time to finish and enjoy every course. Steaks came with about a 20 minute lag after we finished our salads. Just poor timing and at this level, staff should be better trained and skilled in this area. Steaks were both poorly seasoned. Have had the Mastro’s steaks in Houston and Scottsdale and they were nicely seasoned. Had to request salt and butter for steaks. Both steaks were cooked to medium as requested though. Lobster mashed potatoes were good, but different than Scottsdale. I think there was asparagus in our order last night, but couldn’t tell as restaurant is so dark. Several people at other tables were using their phone flashlights just to be able to read the menu. We didn’t order dessert or coffee. Overall, we would not return to this location.
   

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7. N

   Natehya

   St. Louis

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent best service ever. Best restaurant ever
   

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8. J

   JW

   Baltimore

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mastro’s Ocean Club is outstanding! The food and service were incredible to say the least. My wife and I were celebrating our anniversary so they presented us with dessert and a congratulatory message for our day. We’ll definitely be back to dine again.
   

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9. L

   Lovette

   VIP

   Miami

   89 reviews

   3.0

   89 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   My second time there the food takes a while to come out temperature not great nice setting Bought two $100 gift cards no perks creamed spinach is to die for
   

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10. K

    Kolishia

    Houston

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We celebrated my husbands 55th Birthday and had an amazing time! Our waiter "Z" was very attentive and extremely knowledgeable explaining through menu items. Great experience! Thank you
    

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