Mastro's Ocean Club - Scottsdale

Review summary

1. G

   German

   Miami

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was outstanding and the service was even better. Perfectly cooked steaks and must try desserts. There was live music with a nice selection of songs to keep us entertained and even singing. Thanks to our server Duke, he was very kind and gave us very good suggestions at the time to order our food. Five stars!!.
   

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2. J

   Jeff

   VIP

   Vancouver

   20 reviews

   5.0

   20 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Sean, who we’ve had before was amazing total food experience was top-tier wine by the glass was unbelievable. Hillary can highly recommend it.
   

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3. J

   James

   Denver

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and incredible food. We love Ocean Club
   

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4. L

   Lucia

   VIP

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing and delicious food. Great customer service
   

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5. L

   Lucia

   San Diego

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Nos gustó Mucho la Comida y el Servicio Excelente
   

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6. L

   Lynn

   New Mexico

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service! Restaurant was super busy so the noise level was more than desired. Food was excellent especially the scalloped potatoes! Sea bass was wonderful.
   

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7. J

   James

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was not prepared to order. Everything way under cooked, on the verge of raw. Wedge salad with soggy lettuce and mushy tomatoes. Kind of crazy to think we spent over $400 for 3 people with 0 alcohol and the food wasn’t great! I can think of 20 places in Scottsdale that are better and I will never go back here! Shame!
   

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8. A

   Ashley

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our first Christmas dinner out, and it was outstanding. Mastro’s never disappoints. Service, food, ambience, always top notch.
   

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9. l

   lori

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent, service, food, music, highly reccomend it!
   

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10. L

    Lynn

    VIP

    Phoenix

    27 reviews

    3.0

    27 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Ocean Club has always in my opinion been top notch and a place to go for a special occasion. We were really excited to have our Christmas dinner there. It was a very big disappointment. Our table for 3 was very small and extremely close to the 2 other tables on either side of us. Our waiter started out good as we ordered drinks and a calamari appetizer. We were told by our waiter’s assistant that our salads and soup was promptly coming out, it didn’t arrive for another 25 minutes. We ordered the chop salad and calm chowder, both very good. No offer for pepper or any on the table, it was hard to get the waiter’s attention to get salt and pepper. The main dish came out, Chilean Sea bass, Tuna and lobster tail. The assistant put everything on the table and left, we were missing a fork, another wait to get one, as well as a completely over cooked lobster tough and dry. My question is how could that have made it out of the kitchen! We finally flagged down the waiter, he took it and brought out a new one 5-10 minutes later. I’m shocked that he never came back nor did a manager to ask or apologize for the over cooked lobster. The waiter was non existent after that . Our dinner came to I over $400 and unfortunately it was a disappointment for that amount of money and that it was Christmas. I shocked that with as many managers that were there, not one could come over and at least offer an apology. I’m not certain we will be back as there are many more restaurants in town that I’m sure will exceed the low standards that we experienced at Ocean Club
    

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