Mastro's Steakhouse - New York City

Review summary

1. m

   mitchell

   VIP

   New York City

   59 reviews

   3.0

   59 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Place was huge and very nice and packed. Hostess, Debra? was great, later so was Bobby, a Floor Manager I think. Service was not good, slow or I don’t know. Others got bread; it was a sign. Was a Birthday, we had to ask anyone passing by to help us, including Bobby. Food and drinks were very good, oysters, sliced rib eye, and cheese cake. Very good. We were offered a free birthday cake that the waiter never delivered and charged us for the cheese cake. Ni biggie. He was good with the bill but not with the Service. Would I go back? Yes, at a different table. Music there was a very nice surprise. We had a great birthday. Thank you. My background: I worked in and outside of kitchens for over 12 years. From bar to cook.
   

   Is this helpful?

2. L

   Linda

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, ambiance and customer service was perfect, even the person that was live singing. Amazing.
   

   Is this helpful?

3. J

   Jennifer

   VIP

   Philadelphia

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service and food was great. I wish the sides were hotter when they came out.
   

   Is this helpful?

4. S

   Shantel

   VIP

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m a regular here but was delighted to have Ronnie as my server although it was Valentine’s Day and super busy Ronnie was extremely attentive and personable which my wife & I loved we will be returning again soon
   

   Is this helpful?

5. C

   Caroline

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent. The atmosphere, vibe, food and service met and exceeded our expectations. I would recommend to others and would go back.
   

   Is this helpful?

6. J

   Jessica

   New York City

   9 reviews

   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I am a regular so obviously I enjoy this place very much. My personal opinion is that the have the best steak and lobster mac and cheese. Just found it unusual the power went off for a 2-3 minutes but it fine.
   

   Is this helpful?

7. L

   Lenae

   New York City

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great and food was good ! Recommend as a top steakhouse
   

   Is this helpful?

8. P

   Pete

   VIP

   New York City

   9 reviews

   4.0

   9 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good, not great by New York Streakhouse standards. Bar Serivice - Excellent Carpacio - Five-Star Lobster Bisque - Loaded with Lobster, the only better is at Umberto's, Five-Star Baked Potatoe - Not hot enough to melt the butter Two-Star Steaks - were perfectly cooked to the requested temperature, but not quite Luger or Wolfgang in taste - Four-Star Waiter - Stellar Five-Star Location - the Heart of Avenue of the Americas The Carparcio was so well prepared, Mastro's will bring my lunch rotation.
   

   Is this helpful?

9. OT

   OpenTable Diner

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing !!! Wife enjoyed her valentines here we will be back !!
   

   Is this helpful?

10. j

    jasmine

    Miami

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    It's was okay.
    

    Is this helpful?