Mastro's Steakhouse - New York City

Review summary

1. K

   Kimberly

   Washington DC

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic. Our server Victor made our Thanksgiving dinner experience perfect.
   

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2. M

   Margot

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   This was our Thanksgiving dinner, so the restaurant was quite busy. We were seated promptly for our 7:30 reservation. We waited 30 minutes to get a menu, and a further 30 minutes for our meal (simple filets and one side), all the while watching other guests being seated after us and receiving their meals before us. Our server was quite apologetic. The restaurant wasn’t staffed appropriately for the number of reservations they were accepting. Despite the service, the food was very good.
   

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3. D

   Debbie

   Orange County

   6 reviews

   vip
   1.0

   6 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The worst service we have ever had at this restaurant.
   

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4. A

   Ana

   West Palm Beach

   83 reviews

   vip
   5.0

   83 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mastros is one of our old time favorites! No place would’ve been better to spend thanksgiving. The food was wonderful. The service absolutely AMAZING. They had a live singer that made it unforgettable. Very expensive but was totally worth it!!!
   

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5. D

   Deena

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just amazing best birthday ever .. Food was good drinks was great 10/10
   

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6. OT

   OpenTable Diner

   Austin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best waiter ever!!! Thank you! He took good care of my mom and she felt special. He boxed up my butter cake when I needed to eat it later and it was YUMMY!
   

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7. S

   Shannon

   Naples

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   We went to Mastro’s for my daughter’s 16th bday. The waiter was friendly, but he was stretched too thin. Service was friendly but not too-quality. My daughters and I both ordered filet mignon medium. My steak came perfect and her steak was char grilled with zero pink. We sent it back and received a RAW seared steak in return. We decided we just didn’t want it. I shared my steak with her and she was full after having the French onion soup and scalloped potatoes, which were delicious. For a place claiming to be a higher end steak house, they ruined two perfectly good filet mignon. They need to teach the cooks how to properly cook a steak. Although the staff was pleasant and friendly, and the manager was very kind, the experience was ruined for us unfortunately.
   

   Mastro's Steakhouse - New York CityResponded 3 days ago

   Thank you for your feedback, Shannon. We sincerely appreciate you sharing and will be sure that it is relayed and addressed by our team.
   

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8. C

   Charlie

   New York City

   21 reviews

   vip
   5.0

   21 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mastro’s Steakhouse never fails to impress. The food is consistently flawless, the drinks are top-notch, and the elegant ambiance elevates the entire experience. I absolutely love this place!
   

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9. J

   Judith

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go every year on or as near as possible for my birthday - all the way from Vermont. Our server was wonderful as ever. I certainly cannot say enough about the food. Filet, garlic mashed and those amazing mushrooms - everything done to perfection. BUT the huge surprise was the warm butter cake that they brought out for my birthday. The cake is for 2 or more, topped with what I think was homemade ice cream with a huge portion of beautifully whipped cream to top it all off. The case alone was unbelievable! Hard to describe but I will remember it forever! Yes, it's worth traveling from Vermont to Maestro's and we'll do it again!
   

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10. OT

    OpenTable Diner

    New York City

    10 reviews

    5.0

    10 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great time at Mastro's. Timothy was our waiter again and he was exceptional as always! He truly elevates our dining experience, makes us feel so welcome and ensures we are taken care of. My brother and I came here to celebrate our birthday and the dining experience went by so smoothly. The waitstaff were also very attentive and kind and the chef did an amazing job as the food was cooked to perfection. My drink was delicious and left me wanting more. We love to come to Mastro's to celebrate birthdays, graduations or any special event and I'm so glad we decided to come again!!!
    

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