Mastro’s Steakhouse - Santa Clara

Review summary

1. L

   Lee

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 2

   Last year we went there celebrated birthday and really enjoyed food and service. However, we were very disappointed this time. All food served together. It was too rushed. Not just for us. I heard people at the next table also complained that the appetizers hadn’t been served yet, Why did they serve the steak first? Our servicer disappears for a long time.
   

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2. M

   MICHAEL

   Palm Springs

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top notch.....always expect the best from this restaurant and they definately delivered!
   

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3. A

   Alondra

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing down to the personalized menu and the dessert. The service was outstanding and the food was great.
   

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4. P

   PAOLA

   San Francisco

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience over all, had amazing service!!!!
   

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5. D

   Devon

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and ambiance were great. The service really stood out. Our server, Evan, provided great recommendations and made sure we had a great time celebrating my birthday.
   

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6. C

   Carmen

   San Francisco

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Food was good, surprised my man to a great restaurant but had horrible service - went up to front and ask for someone to get us a drink, manager came by and dropped off drink menu then to wait another 18 minutes for waitress to ask for order then wait 11 more minutes to get us a drink Don’t go there!!!!
   

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7. R

   Romy

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed the service and how the waitress explained all the dishes well with full details. I also really loved the wagyu steak roll and I totally recommend it! Would go back again.
   

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8. A

   Aileen

   San Francisco

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and ambiance. The service was also really good and cocktails as well. 
   

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9. W

   Will

   San Francisco

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   We made a reservation for 6 to celebrate my finace's graduation, and called ahead of time to confirm that they received our note for a special occasion. The gentleman on the phone stated that at the end of dinner service, they would provide a special dessert with the celebrant's name on it. They brought out the check, boxed our food, and left. We could've waited, but service all night was so slow, and we were seated outside so I imagine that doesn't help. We also asked for medium rare and the center for the rib eye, NY strip, and filet were all raw. I'm somehow who absolutely enjoys eating raw stuff like steak tare tare, and I know what a medium rare steak is-- but this was just raw. Again. we just said "eh..." because we knew it would take 15+ minutes to get checked on, and another 15+ minutes for the corrections. We've been here 3 times, and I feel like each time the quality of food and service diminishes. The first time we went was when the restaurant had just opened, and I wish they still kept to that high standard they once had.
   

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10. G

    Greg

    Dallas

    13 reviews

    5.0

    13 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food , great service….great steak. All good.
    

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