Match Eatery & Public House - Hanover

Review summary

1. T

   Tanya

   Toronto

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Waited well over hour and 20 mins for food. People around us were eating and leaving before we even got our food. Server was nice and offered us a complimentary dessert.
   

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2. R

   Robyn

   Toronto

   16 reviews

   1.0

   16 reviews

   Dined on 1 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Horrible service- cold food- I feel Like they just need to let Shelly manage the joint and things would turn around - not my first poor experience there - very disappointing again!
   

   Match Eatery & Public House - HanoverResponded on 5 February 2025

   Robyn, we are very sorry to hear you didn't have the best experience with us. We strive to make sure every guest leaves happy and satisfied and it seems like we dropped the ball on your last dining experience. We would love if you could reach out with more information about the service, food quality and what was done to make it right. Thank you for your feedback!
   

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3. J

   Joan

   Toronto

   10 reviews

   4.0

   10 reviews

   Dined on 31 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Try the burger and fries! They were delicious. As well as the Sticky Toffee pudding
   

   Match Eatery & Public House - HanoverResponded on 5 February 2025

   Joan, thank you for your 4-star rating! We appreciate your support and are glad to see you enjoyed your experience. Your opinion matters to us, and we look forward to serving you again soon
   

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4. C

   Cassidy

   Toronto

   8 reviews

   4.0

   8 reviews

   Dined on 19 January 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Had a nice dinner. Food was okay. Service was good
   

   Match Eatery & Public House - HanoverResponded 2 days ago

   Thank you so much for the positive review! We appreciate your business and look forward to serving you again!
   

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5. I

   Ian

   Toronto

   1 review

   5.0

   1 review

   Dined on 17 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Katie was the best sever we have ever had. Perfect orders in record time.
   

   Match Eatery & Public House - HanoverResponded on 19 January 2025

   Ian, thank you for the amazing feedback! We are thrilled you had a positive experience with us here at Match. Katie will be pleased to know you enjoyed her service. We look forward to welcoming you back again, next time!!!
   

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6. P

   Pat

   Toronto

   8 reviews

   5.0

   8 reviews

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our meal at The Match . Kate our server was very friendly , helpful , prompt, and professional …we are lucky to have this restaurant in our town.
   

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7. C

   Cindy

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's hit or miss at this restaurant. Today the food and service was very good. I would recommend the turkey clubhouse.
   

   Match Eatery & Public House - HanoverResponded on 2 January 2025

   Thanks for your feedback, Cindy! We’re thrilled to hear you enjoyed the turkey clubhouse and had a great experience with our service. We appreciate your recommendation and look forward to serving you again soon!
   

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8. G

   Gwynneth

   Toronto

   4 reviews

   1.0

   4 reviews

   Dined on 29 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Expectations regarding food and service are higher that what was delivered.
   

   Match Eatery & Public House - HanoverResponded on 2 January 2025

   Gwynneth, we’re truly sorry to hear about your experience. We strive to meet our guests' expectations and will take your feedback seriously to improve our food and service. Thank you for sharing your thoughts with us.
   

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9. C

   Chris

   Toronto

   1 review

   1.0

   1 review

   Dined on 19 December 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Poor service. Constantly waiting on waiter. Food and drinks took way to long.
   

   Match Eatery & Public House - HanoverResponded on 2 January 2025

   Chris, we’re truly sorry to hear about your experience. Timely service is a priority for us, and we appreciate your feedback. We’re committed to improving and hope you’ll give us another chance to provide the quality experience you deserve. Thank you for sharing your thoughts.
   

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10. F

    Fran

    Toronto

    7 reviews

    4.0

    7 reviews

    Dined on 7 December 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    I love the atmosphere of the Match. Waitresses are excellent. But the kitchen is very inconsistent. One time a great meal but the next just ok. Also kitchen can be very slow.
    

    Match Eatery & Public House - HanoverResponded on 2 January 2025

    Fran, we’re thrilled to hear you love the atmosphere and our waitstaff! We appreciate your feedback about the kitchen and are committed to improving consistency and speed. Your experience is important to us, and we’re working hard to ensure every meal meets your expectations. Thank you for sharing!
    

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