Match Eatery & Public House - New Westminster

Review summary

1. P

   Payal

   Phoenix

   1 review

   5.0

   1 review

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Food was amazing! And great service
   

   Match Eatery & Public House - New WestminsterResponded 3 days ago

   HI Payal, Thank you for your kind words! We're thrilled to hear you had a great experience and enjoyed the food and service. We look forward to welcoming you back soon!
   

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2. P

   Peter

   Vancouver

   1 review

   2.0

   1 review

   Dined on 16 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   The service was horrible. The older man as my server was slow, got the order wrong, never offered refill for drinks. Didn’t ask how our food is after being served. I think the only reason he works there is his budy is the manager. I ordered the pizza from other Match restaurant in the past and l loved it. But Queensborough location is horrible. Plus half the Televisions didn’t work and the restaurant looks rundown. I would not recommend this place.
   

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3. C

   Christina

   Las Vegas

   5 reviews

   2.0

   5 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We couldn’t actually eat during our reserved time due to the power failure in the building. We received no notification of the issue and went for our reservation anyway and ended up not having dinner. :( we would have appreciated some sort of notice of the issue by email or text, but none was delivered. Kinda a bummer because this is one of our favorite dining spots. Oh well 🤷🏼‍♀️
   

   Match Eatery & Public House - New WestminsterResponded 3 days ago

   Hi Christina, Thank you for sharing your experience, and I’m truly sorry for the inconvenience you encountered during your reservation. We understand how disappointing it must have been to arrive and find out about the power failure, especially without any prior notice. Unfortunately, due to the power outage, we were unable to notify guests in advance through email or text, but we certainly recognize the importance of communication in situations like this. We’re sorry for the disruption and hope to have the opportunity to serve you again soon under better circumstances. Thank you for being a valued guest, and we hope to welcome you back in the future.
   

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4. L

   Lisa

   Vancouver

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We went to Match on a Saturday evening to celebrate my birthday. I made a reservation about a month in advance for six people, we were sat at a table that was too small, and the service staff was very confused as to why we wanted to move. We were eventually moved to a table next to the pool table and spent the rest of our evening dodging pool cues. We barely saw our server, one of my guests waited about 45 minutes to an hour to put her order in and we had to flag our server down to not only get the bill but to pay as well. All in all not a great experience, likely will not be returning.
   

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5. C

   Christina

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Sony was our server and provided exceptional service, as per usual. We will be back :)
   

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6. R

   Roderick

   VIP

   Vancouver

   15 reviews

   5.0

   15 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The brunch Menu was very good. I recommend a French toast, good coffee, servers, refilling water and coffee.
   

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7. K

   Ken

   Vancouver

   24 reviews

   2.0

   24 reviews

   Dined on 29 November 2024

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 3

   All aspects regarding dining was good. The reason why I gave the overall experience as two stars (I was going to rate it as a one) was because of the establishment’s lack of communication. I sent a total of four messages to the restaurant through the Open Table portal through which the reservation was made. I did not receive a reply and finally had to phone to obtain an answer to my question; this was unacceptable to me. I get the impression that this location is not managed well. The Match location in Delta has always replies in a timely manner.
   

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8. R

   Roderick

   VIP

   Vancouver

   15 reviews

   5.0

   15 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived for brunch and won the $50 burner bill draw that paid for breakfast and beverages and now enjoying the halftime festivities for the 2024 great game very good sports bar
   

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9. C

   Christina

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Seated in Sony's section and were treated very well. Excellent service, great food and great friends. It's our favorite Friday night hangout.
   

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10. R

    Roderick

    VIP

    Vancouver

    15 reviews

    5.0

    15 reviews

    Dined on 12 November 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    Service was very good. The happy hour specials were very good value. I’ve had better fish and chips. The manager was very kind as we waited until after the Monday night football game as there was a problem with their win a jersey draw and we were awarded for a patient with a Tyreek Hill Miami dolphins jersey .
    

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