matchbox Rockville

Review summary

1. P

   Perpetua

   Washington DC

   38 reviews

   5.0

   38 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friends wanted to get together and left the venue to me. I suggested MATCHBOX as it was easy to get to and plenty of FREE parking available. I hadn't been to MATCHBOX in years and it was a venue other friends and I would meet up at pre-pandemic. We met up MON afternoon and the place was relatively quiet. I had been to the restaurant after work/happy hour and it would be packed to the gills! It was a pleasant venue for a light lunch and my friends had never been to the restaurant. A surprise for my friends who were experiencing MATCHBOX for the first time was being given a complimentary cheesy bread -- sort of like a thin white pizza with just enough garlic and side of red sauce for dipping. Our waiter was quick to take our order and food did not take long to be served. Honestly, I was very tired after having worked a morning shift (up at 3am to report to work at 5am) so having their Cream of Crab Soup and Simple Salad was enough for me since I planned to go home and "crash" for the rest of the day. My friends enjoyed their meals but what was nice was afterwards, we hung out in the restaurant continuing with our conversation catching up with each other. The staff never tried to "hurry us out" and the whole atmosphere of a quiet restaurant was conducive to our being able to converse without having to rush out of the restaurant. My friends were amazed at how big the place was (their first time being at the restaurant) and were glad of the choice of venue for meeting up. Also, when it came time to pony up on the bill, my friends said it was their treat as a belated birthday gift. Gotta love friends! Thank you MATCHBOX for providing a welcoming venue for 3 friends with an unhurried atmosphere to be able to hangout".
   

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2. J

   Jerry

   Baltimore

   10 reviews

   vip
   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience. Food was excellent and our server was very attentive and helpful
   

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3. O

   Olga

   Seattle

   50 reviews

   2.0

   50 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Restaurant is very loud but parking is convenient Waiter was attentive and courteous The food left much to be desired Chicken in two salad orders was almost nonexistent Only a few pieces of roasted chicken in a salad that almost costs $20 Very disappointing
   

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4. S

   Sharyn

   New York City

   124 reviews

   vip
   5.0

   124 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a terrific server and the pizza came out as ordered.
   

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5. M

   Marianne

   Washington DC

   14 reviews

   5.0

   14 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food ans service was very good. Would recommend for a casual night out.
   

   matchbox RockvilleResponded 3 days ago

   We're thrilled to hear that you enjoyed both our food and service! Your recommendation for a casual night out is greatly appreciated. Thank you for your positive feedback.
   

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6. J

   James

   Greater Boston

   1 review

   vip
   4.0

   1 review

   Dined on 12 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Good experience, but with many open tables, the sat us right next to a family with screaming kids that ran around the table. They did this for the server’s convenience. Rookie hostess mistake.
   

   matchbox RockvilleResponded 3 days ago

   We appreciate your feedback and are glad to hear you had a good experience overall. We apologize for any inconvenience caused by the seating arrangement. Your comments will be shared with our team to ensure we continually improve our customer experience. Thank you for bringing this to our attention.
   

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7. L

   Lourdes

   Washington DC

   34 reviews

   vip
   3.0

   34 reviews

   Dined on 8 November 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Food was great. Our server was terrible. She would take our order then disappear wouldn't come back. Didn't follow up. I had to get up several times to find her. There was a very noisy table next to us with children running around and screaming. Very uncomfortable. Too bad, this used to be one of our favorite restaurants, but the quality of service has to be noted.
   

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8. M

   Maureen

   Washington DC

   11 reviews

   5.0

   11 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the arancini, a pizza, and the ribs. Everything was delicious and the service was excellent. Easy to park. Restroom very clean. Terrific experience all around.
   

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9. M

   Mariam

   Washington DC

   45 reviews

   vip
   3.0

   45 reviews

   Dined on 27 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service took very long for both our drinks and appetizers. We didn’t order very much either.
   

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10. V

    V

    Raleigh

    11 reviews

    vip
    5.0

    11 reviews

    Dined on 27 October 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had never tried Matchbox before, but knowing that it was a chain, we had low expectations (being foodies). We were looking for a brunch place to accommodate 8 people the morning after a wedding. Boy, did they deliver!! First off, our server, Antonio, was absolutely the BEST server you could ever have. No kidding. He was cheerfully friendly, like a ray of sunshine... accommodating, appropriate, congratulatory to the bride & groom, and made our experience at Matchbox delightful. The eight of us all ordered different items, from a Bloody Mary served with a whole piece of maple bacon, to the chicken & waffles with bourbon maple syrup to caramel apple pancakes, to fig & prosciutto pizza to a "hangover burrito." Every person said their dish was delicious! What a pleasant surprise, and we will definitely return the next time we're in town!
    

    matchbox RockvilleResponded 3 days ago

    We're thrilled to hear that your first experience at Matchbox exceeded your expectations! It's wonderful to know that Antonio's service was a highlight of your visit and that everyone in your party enjoyed their meals. We look forward to welcoming you back the next time you're in town. Thank you for the fantastic review!
    

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