Maxwell's

Review summary

1. K

   Kim

   Essex

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing place. The food was really nice. The staff were fantastic. Nothing too much trouble. Would really recommend it
   

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2. R

   Rosalyn

   London

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always try to book Maxwell’s, when I come to Covent Garden. Which isn’t often but I know there is a wide choice of different dishes to suit many tastes. I chose the bbq ribs, fries and coleslaw. They did not disappoint. My 10 year old Grandson chose from the children’s menu and it was plenty for him. He had a delicious cheese and meat burger with fries. Although we felt full, we did manage to squeeze in a dessert of chocolate and vanilla ice cream on a chocolate brownie and I finished with a delicious mango and raspberry sorbet. The waiting staff were very friendly and courteous. It was a pleasure eating there🥰
   

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3. P

   Paul

   VIP

   London

   9 reviews

   3.0

   9 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Our last visit to Maxwell's was distinctly underwhelming and I said so in a review. Maxwell's got in touch, apologised and sent us a £70 voucher as compensation. We used that voucher last night, after booking on 27th December and asking for a table upstairs (which is generally a little quieter and less frenetic than downstairs). We arrived 15 minutes earlier but were told that our table was ready – a good start. We were then taken to a small table for 2 in the crowded rear of the downstairs. I asked if there were no tables upstairs as we had requested, and was told "no". The place was heaving, so clearly they were trying maximise profits by only using booths for 4 (or, in some cases, more...) A pity, then about the table next to us, easily large enough for 4, but occupied by 2 young women eating nothing and downing cocktails like there was no tomorrow. We ordered drinks. I asked for a pint of lime and soda and was presented with a half-pint glass full of ice and then topped up with, around a 1/4 pint of lime and soda , for which I was charged £3.45 - stonkingly outrageous, even for central London. My wife's Fajitas were good, my Baby Back Ribs were OK, but I thought a rather miserly portion for £26+. Sweets were OK, but I still think that serving ice cream in a cold stainless-steel bowl is horrible. Still thirsty, I asked for another lime and soda (we had not yet had the bill, so I had no idea what it cost). It did not arrive until I prompted the waiter again, at which point it did appear - sans lime cordial. By now I was too dispirited even to complain, so we asked for the bill and presented our voucher. We then waited 10-15 minutes for the voucher to be validated and were presented with a bill which constituted primarily the mandatory service charge. (Ironically, this was less than I had planned to give the waiter as a cash payment). I used to love Maxwells in the old days – I guess it's true that you can't go back – so we won't.
   

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4. L

   Lisa

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely meal at Maxwells which is ideally situated in the heart of Covent Garden. The children’s menu is very reasonably priced with large portions. All the food was delicious - I had the halloumi fajitas which I really enjoyed. Desserts also very nice. Staff were friendly and attentive. Music at just the right volume to create an atmosphere but not so loud that you can’t have a chat with your family and friends. We booked a table and I would recommend doing this as there was a queue of people trying to get tables.
   

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5. A

   Ann

   Berkshire

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great place to visit . The food was great The staff were very attentive and friendly . We would like to mention the Manager Max we received exceptional service from him . Loved the dishes he recommended
   

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6. T

   Tracy

   London

   15 reviews

   4.0

   15 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Waitress was lovely - just a bit too loud for us. Menu was a little restricted but should have checked it out before I booked.
   

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7. N

   Nina

   VIP

   Berkshire

   10 reviews

   4.0

   10 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely food, service and ambience. Was extremely busy as you would expect over the Christmas period so food took a bit longer to arrive than usual.
   

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8. L

   Lottie

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely meal today, great service, food was great, waitress friendly, good service.
   

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9. A

   Antony

   London

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Great little place in Covent Garden. Burgers and steak all good.
   

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10. j

    jeremy

    London

    45 reviews

    4.0

    45 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 2
    3. Service 4
    4. Ambience 4

    first time eating there - nice space, good table, good welcome/meet and greet, good service. The burger was fine, as was the prosecco and wine, but the duck spring roll starter was an open circle with some tough, dry duck that mjst have been a coupoe of days old at least. Didn't like that at all. The chicken nuggets were OK, but came with a caramel (i.e. like toffee) dip. They had already been drizzled in sugar, so mixing the two makes them more sugar than chicken. We'd not return, but not because of the staff or service, nor the burger, but just because so many of the options seemed to have lots and lots of sugar, everywhere.
    

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