Maya - New York

Review summary

1. J

   Juan

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a blast! Food and drinks were great! Customer service was excellent.
   

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2. N

   Nancy

   New York City

   20 reviews

   4.0

   20 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Hasn’t been to Maya in years. We had a great dinner. Food was very good. Yummy guacamole and lots of options. Excellent margaritas. Friendly service. Will go back.
   

   Maya - New YorkResponded 5 days ago

   Hello Nancy, thank you so much for your fantastic review and for taking the time to share your experience at Maya. We're so pleased to see that you loved and enjoyed your dinner and found our service friendly. We strive to create memorable experiences for our guests, and we're glad we impressed during your last visit. We look forward to having you back for another incredible visit soon!
   

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3. M

   Mandy

   VIP

   New York City

   60 reviews

   5.0

   60 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious as always -- and a great place to meet a good old friend!! Excellent service.
   

   Maya - New YorkResponded 5 days ago

   Thanks for the feedback, Mandy! We're so excited to hear that you enjoyed your meal and our service at Maya - New York. It's always a pleasure to welcome our regulars, and we're glad you found us to be a great place to meet your friend. We love to provide excellent food, service, and value, and your kind words affirm that we're on the right track. Looking forward to your next visit!
   

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4. E

   Evelyn

   New York City

   1 review

   5.0

   1 review

   Dined on 14 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m not sure what his name was, but under the reservation under Evelyn, he made made I got into my uber safe and made sure everything was okay and safe. I appreciate it! He was closing the floor. Thank you much!
   

   Maya - New YorkResponded 5 days ago

   Thanks for visiting us, Evelyn! We're thrilled to hear that you had a great dining experience at Maya. It's always our pleasure to ensure your safety and comfort. We're glad we could contribute to your overall experience. We look forward to serving you again soon.
   

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5. S

   Shanaya

   New York City

   1 review

   5.0

   1 review

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waiters ate very attentive and made us comfortable! I will come back time and time again for the food and experience ! Food was on the money as well as the drinks . Thanks again <3
   

   Maya - New YorkResponded on 14 January 2025

   Thanks for the feedback, Shanaya! We're thrilled to hear that you enjoyed your visit to Maya! It's great to know that our attentive service and food made your experience comfortable and on-point. We're grateful for your continued patronage and look forward to serving you again soon!
   

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6. W

   William

   San Francisco

   13 reviews

   5.0

   13 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good place for brunch and vibes. Definitely recommend any gathering.
   

   Maya - New YorkResponded on 8 January 2025

   Hi William, thanks for the 5 stars! It's so great to hear how much you enjoyed your brunch and the vibe at Maya. Your high recommendation means a lot to our team. We love to provide the best service and brunch to our guests and your feedback is a testament to our efforts. We look forward to welcoming you back for more gatherings. ¡Salud!
   

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7. R

   Roger

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just a bit too pricey for a 3 course meal. Any other day the price tag for is is likely half. Still love the food there!!
   

   Maya - New YorkResponded on 8 January 2025

   Hey Roger, thank you for your 5 star rating! We're so pleased to hear that you love our food and that you enjoy dining at Maya. We understand that the price point didn't meet your expectations this time and we truly appreciate your feedback. We're always looking for ways to improve and enhance our offerings and your input helps us do just that. Our team appreciates your loyalty and we hope to serve you again soon.
   

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8. s

   susan

   VIP

   New York City

   148 reviews

   5.0

   148 reviews

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious dinner and outstanding service. What a neighborhood gem and truly one of my favorite restaurants to dine in we will be back. 
   

   Maya - New YorkResponded on 29 December 2024

   Hi Susan! Thank you so much for your 5 star rating. We're so pleased to hear you enjoyed both the delicious dinner and outstanding service. It means a lot to be considered a neighborhood gem and one of your favorite spots to dine. We'll keep crafting creative and flavorful dishes so your next visit is just as memorable. Can't wait to welcome you back soon!
   

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9. J

   Julia

   San Francisco

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Carlos was so helpful, friendly and pleasant. The food was incredible! We loved the guacamole!
   

   Maya - New YorkResponded on 29 December 2024

   Wonderful review! We're so excited to know that Carlos helped make your experience so enjoyable—he truly embodies the warmth and hospitality we strive for. And we're delighted you loved the guacamole! Creating innovative and flavorful dishes is our passion, and it’s rewarding to know we wowed you. We can’t wait to serve you again soon!
   

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10. OT

    OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined on 15 December 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    Out waitress was incredibly curt and condescending to us. My husband has celiac disease so simply asked for corn tortillas instead of flour (their menu seems very allergy friendly) - flour tortillas came out instead we tried to flag someone down for 5 full minutes until our server came over and ensured us it was flour but that she would double check. She came out 5 minutes later with corn tortillas and didn’t even apologize. She also cleared our drinks and dishes before we were even finished - with the added flair of grabbing all the dirty utensils in one hand while still reaching across the table for plates. Overall, I understand her probably having a bad day and therefore being rude but I draw the line at not taking allergies seriously.
    

    Maya - New YorkResponded on 17 December 2024

    Thank you for sharing your feedback with us. We want to sincerely apologize for the experience you and your husband had during your visit. Providing excellent service and respecting dietary needs, especially allergies, is something we take very seriously, and we're truly sorry that we fell short in this instance. We've shared your comments with our team to ensure situations like this are addressed with greater care and professionalism. An apology should have been offered immediately, and our service during your visit should have reflected the high standards we set for ourselves. Thank you again for your honest feedback. It helps us improve, and we truly value your patronage.
    

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