Maya - New York

Review summary

1. m

   marilla

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very authentic Mexican food, the best we've had since our last trip to the Yucatan
   

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2. C

   Craig

   VIP

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and server andrew was fantastic! Would definitely come back
   

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3. J

   Joliza

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 16 February 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   I kept being rushed out was asked for the table and check 3x which was very rude
   

   Maya - New YorkResponded on 21 February 2025

   Thanks for visiting us, Joliza. It's disappointing to learn about your experience with the service. We look to provide an enjoyable and seamless experience for all our guests, and we apologize if we fell short in this regard. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to serve you better in the future.
   

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4. R

   Richard

   New York City

   5 reviews

   2.0

   5 reviews

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   I started patronizing Maya 15-20 years ago as it served high Mexican cuisine; not your run-of-the-mill NYC Mexican fare. Today, the experience was akin to patronizing an Irish Bar in a 3 rate college town. Extremely loud music, average Mexican food and full of screaming 20 somethings. If that is your crowd, that's your restaurant. But if you're looking for high Mexican cuisine, top quality food, and a place where you can talk to your party rather than scream at each other, in my opinion, Maya is no longer the place. I'm sad to say. Like many NYC restaurants, it's succumbed to generic averageness to stay afloat.
   

   Maya - New YorkResponded 2 days ago

   Thank you for being a loyal patron of Maya for so many years. We truly appreciate your feedback and understand how personal memories tied to dining experiences shape expectations. Our goal at Maya has always been to provide authentic Mexican cuisine combined with a vibrant and lively atmosphere. While our current ambiance focuses on a fun, energetic vibe that appeals to a broad audience, we understand that this may not align with the dining experience you're seeking. We value your perspective and would love the opportunity to discuss your experience further. If you're open to it, please feel free to reach out to us directly at hello@mayanewyorkcity com or via private message, so we can hear more about your thoughts and explore how we might improve for all our guests.
   

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5. S

   Stephany

   New York City

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, everything we tried we loved and the service was superb. Andrew took care of us an his energy is unmatched. Im looking forward to go back.
   

   Maya - New YorkResponded on 10 February 2025

   Thanks for the review, Stephany! We're overjoyed to hear that you loved our delicious food and superb service at Maya. We appreciate the shoutut for Andrew. It's always a pleasure to serve our guests and we're so happy we left a lasting impression. We look forward to welcoming you back again soon.
   

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6. M

   Maria

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing tasting food but small portions on the bottomless food so good thing it’s bottomless! Delicious drinks, friendly service, quite loud if you are trying to have a conversation but great to party!!
   

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7. A

   Abby

   New York City

   52 reviews

   4.0

   52 reviews

   Dined on 2 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s great , people should try to go and eat there friendly people good atmosphere I had never seen anyone not having a good , every table i see people are happy and having a wonderful time, good restaurant
   

   Maya - New YorkResponded on 10 February 2025

   Abby, such a wonderful review! It's so rewarding to hear how much you enjoyed the friendly service, vibrant atmosphere, and seeing everyone having such a great time. At Maya, we're dedicated to delivering not only exceptional service but also modern Mexican dishes with bold flavors that bring joy to every table. We truly appreciate your kind words and can't wait to welcome you back for more amazing meals and moments! 
   

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8. H

   Heather

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had my daughter's birthday brunch here--and it was absolutely fabulous! Food was exceptional, service was friendly and attentive, and the tunes were pumping. Overall, a terrific place for a delicious, lively brunch with a big group!
   

   Maya - New YorkResponded on 10 February 2025

   Hello Heather, thank you for your great review! Unforgettable birthday experiences are our specialty ~ from our amazing food presentations, fun, energetic vibe and spot on service: we know it's a one of a kind visit. All of us at Maya look forward to welcoming you and your group back again soon!
   

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9. C

   Carolina

   New York City

   1 review

   5.0

   1 review

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent, we will definitely return.
   

   Maya - New YorkResponded on 4 February 2025

   You made our day...Thank you for your 5 star review! We're so glad to see that Maya is a favorite of yours. We take pride in providing you with an experience that you'll remember - from the food, to the service, and so much more! We’re counting the days until your next visit.
   

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10. D

    Donna

    New York City

    6 reviews

    4.0

    6 reviews

    Dined on 26 January 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    The food was great but portions were small for the price. Atmosphere was pleasant but could use an update. Decor was outdated and that is an important element in the dining out experience. Service was excellent.
    

    Maya - New YorkResponded on 10 February 2025

    Thank you for sharing your thoughts with us! We're thrilled to hear you enjoyed the flavors and that our team delivered excellent service—it means a lot to us. We truly value your feedback regarding portion sizes and decor. We understand the importance of balancing portion sizes with pricing and will take your comments into consideration as we continue refining our offerings. We hope to welcome you back soon and delight you with more flavorful dishes! Please feel free to share any additional feedback, as it helps us make enhancements.
    

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