Maya - New York

Review summary

1. R

   Richard

   New York City

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   I started patronizing Maya 15-20 years ago as it served high Mexican cuisine; not your run-of-the-mill NYC Mexican fare. Today, the experience was akin to patronizing an Irish Bar in a 3 rate college town. Extremely loud music, average Mexican food and full of screaming 20 somethings. If that is your crowd, that's your restaurant. But if you're looking for high Mexican cuisine, top quality food, and a place where you can talk to your party rather than scream at each other, in my opinion, Maya is no longer the place. I'm sad to say. Like many NYC restaurants, it's succumbed to generic averageness to stay afloat.
   

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2. S

   Stephany

   New York City

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, everything we tried we loved and the service was superb. Andrew took care of us an his energy is unmatched. Im looking forward to go back.
   

   Maya - New YorkResponded 6 days ago

   Thanks for the review, Stephany! We're overjoyed to hear that you loved our delicious food and superb service at Maya. We appreciate the shoutut for Andrew. It's always a pleasure to serve our guests and we're so happy we left a lasting impression. We look forward to welcoming you back again soon.
   

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3. A

   Abby

   VIP

   New York City

   51 reviews

   4.0

   51 reviews

   Dined on 2 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s great , people should try to go and eat there friendly people good atmosphere I had never seen anyone not having a good , every table i see people are happy and having a wonderful time, good restaurant
   

   Maya - New YorkResponded 6 days ago

   Abby, such a wonderful review! It's so rewarding to hear how much you enjoyed the friendly service, vibrant atmosphere, and seeing everyone having such a great time. At Maya, we're dedicated to delivering not only exceptional service but also modern Mexican dishes with bold flavors that bring joy to every table. We truly appreciate your kind words and can't wait to welcome you back for more amazing meals and moments! 
   

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4. H

   Heather

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had my daughter's birthday brunch here--and it was absolutely fabulous! Food was exceptional, service was friendly and attentive, and the tunes were pumping. Overall, a terrific place for a delicious, lively brunch with a big group!
   

   Maya - New YorkResponded 6 days ago

   Hello Heather, thank you for your great review! Unforgettable birthday experiences are our specialty ~ from our amazing food presentations, fun, energetic vibe and spot on service: we know it's a one of a kind visit. All of us at Maya look forward to welcoming you and your group back again soon!
   

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5. C

   Carolina

   New York City

   1 review

   5.0

   1 review

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent, we will definitely return.
   

   Maya - New YorkResponded on 4 February 2025

   You made our day...Thank you for your 5 star review! We're so glad to see that Maya is a favorite of yours. We take pride in providing you with an experience that you'll remember - from the food, to the service, and so much more! We’re counting the days until your next visit.
   

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6. D

   Donna

   New York City

   6 reviews

   4.0

   6 reviews

   Dined on 26 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The food was great but portions were small for the price. Atmosphere was pleasant but could use an update. Decor was outdated and that is an important element in the dining out experience. Service was excellent.
   

   Maya - New YorkResponded 6 days ago

   Thank you for sharing your thoughts with us! We're thrilled to hear you enjoyed the flavors and that our team delivered excellent service—it means a lot to us. We truly value your feedback regarding portion sizes and decor. We understand the importance of balancing portion sizes with pricing and will take your comments into consideration as we continue refining our offerings. We hope to welcome you back soon and delight you with more flavorful dishes! Please feel free to share any additional feedback, as it helps us make enhancements.
   

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7. C

   Cortney

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought my friend here for the second time in a week. Love it sm! Perfect ambiance, food and service.
   

   Maya - New YorkResponded 6 days ago

   Yes, Courtney! Thank you so much for visiting us again and for bringing your friend along. We're so thrilled to hear you loved the perfect ambiance, wonderful food, and great service. Our goal is to bring modern Mexican cuisine to life with fresh ingredients and creative cooking techniques, all while delivering bold flavors in every dish. We truly appreciate the 5 stars!
   

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8. J

   Juan

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a blast! Food and drinks were great! Customer service was excellent.
   

   Maya - New YorkResponded 6 days ago

   We appreciate your feedback, Juan! It's fantastic to see that our team at Maya left a positive lasting impression. We're committed to ensuring your next visit is 5 star worthy as well. ¡Salud!
   

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9. N

   Nancy

   New York City

   20 reviews

   4.0

   20 reviews

   Dined on 19 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Hasn’t been to Maya in years. We had a great dinner. Food was very good. Yummy guacamole and lots of options. Excellent margaritas. Friendly service. Will go back.
   

   Maya - New YorkResponded on 20 January 2025

   Hello Nancy, thank you so much for your fantastic review and for taking the time to share your experience at Maya. We're so pleased to see that you loved and enjoyed your dinner and found our service friendly. We strive to create memorable experiences for our guests, and we're glad we impressed during your last visit. We look forward to having you back for another incredible visit soon!
   

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10. M

    Mandy

    VIP

    New York City

    60 reviews

    5.0

    60 reviews

    Dined on 18 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious as always -- and a great place to meet a good old friend!! Excellent service.
    

    Maya - New YorkResponded on 20 January 2025

    Thanks for the feedback, Mandy! We're so excited to hear that you enjoyed your meal and our service at Maya - New York. It's always a pleasure to welcome our regulars, and we're glad you found us to be a great place to meet your friend. We love to provide excellent food, service, and value, and your kind words affirm that we're on the right track. Looking forward to your next visit!
    

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