McLoone's Boathouse

Review summary

1. H

   Harriet

   Jacksonville

   26 reviews

   3.0

   26 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Beautiful restaurant, food and service mediocre, overpriced
   

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2. C

   Chanelle

   New York City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The buffet was terrible and not worth the price. The food was cold and not flavorful. Not much variety. Waffles and french toast were hard. Not many options for the omelet station. Fruit was the non-popular cantoloupe and melon. Coffee was not good either.
   

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3. C

   Caitlin

   Washington DC

   9 reviews

   vip
   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great dining experience with my husband, toddler, and in laws. The holiday decor and burning fireplace made it so cozy and food was delicious.
   

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4. S

   Susan

   New Jersey

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly, competent service, delicious food, delivered at an appropriate pace. On a biting cold night, the fireplaces were a lovely experience
   

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5. M

   Monica

   New York City

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall, quality and quantity was very good. Our reservation was for Noon and had to wait for a few minutes while the table for our party of 6 was getting ready. I did have to then approach the hostess desk to find out if the table was ready for us which we were then seated immediately. The ambiance was nice with many families, the noise levels a bit loud but to be expected for brunch time. Our server was very attentive and friendly! Definitely recommended beautiful location will return for when the weather gets warmer!
   

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6. R

   Rachael

   New Jersey

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our time today. The food was excellent but the service was better from the hostesses greeting us warmly to being seated right away it was such a lovely experience. Above all our server Amanda was courteous knowledgeable pleasant and attentive. She made great recommendations and made sure we were happy. Thank you Amanda for making our time relaxing and enjoyable. We definitely will be back again. The seasonal decor was also a plus!
   

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7. V

   Veronica

   New York City

   6 reviews

   3.0

   6 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I’d like to note this is only a reflection of the Thanksgiving day service. I can’t comment on regular days. This restaurant struggles with keeping up with the crowds and would probably benefit with limiting the crowd to improve service. I personally will not go back. Their food is offered buffet style. They struggled with keeping plates on for the buffet. Of the three plates on the table, mine was filthy. Then the buffet selection is limited. They offer turkey, salmon, ham, with a carving station. The sides are not replenished fast enough but you can make a plate. The desserts are limited. Getting water and beverages refilled was a struggle. They missed out on profit because no one asked if you wanted another round of cocktails. I observed only one floor manager when it appears there should have been three as the busboys struggled to replenish napkins/ silverware. We had to get up and ask them for silverware. Same with trying to get our check. They are either understaffed or undertrained. This is not a luxury experience. The place looks great but it’s not great service. But it is affordable and you can see you get exactly what you paid for. Nothing impressive.
   

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8. J

   Janet

   New York City

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our Thanksgiving Buffet this year! Honestly , was the best in about 3 yrs ! Nice relaxing Holiday dinner ....
   

   McLoone's BoathouseResponded 5 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your Thanksgiving buffet this year and found it to be the best in a few years. It's great to know that you had a relaxing holiday dinner with us. We always strive to provide the best food, service, and value, so your feedback is greatly appreciated. We look forward to serving you again soon. Have a wonderful Holiday!
   

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9. D

   Dan

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 4

   We have been to McLoones for Thanksgiving, Easter and Mother’s Day brunch for many years now. Usually food and service are fantastic. However this year we were all severely disappointed in both. The quality of the food was subpar, the same selection as last year and just not good. The servers are usually very attentive and check in regularly to see of anything is needed. But our server this year was just not that good. Even going as far to ask if we needed our check the moment we sat down with some dessert. Not asking if we wanted tea, coffee or anything else. Once again lackluster meal and service. Which is a shame because we have always referred all of our friends to eat here for Thanksgiving, Easter or Mothers Day.
   

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10. B

    Barbara Ann

    New Jersey

    7 reviews

    5.0

    7 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have been coming to celebrate for many years and it has always been an outstanding experience for us.
    

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