Med Grill

Review summary

1. l

   leslie

   Vancouver

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tuscan table menu was great, my wife loved it. My choice was short rib sandwich with gravy dip and fries, to die for!
   

   Med GrillResponded 3 days ago

   Hello Leslie, thank you for your perfect review. We are so glad that your wife enjoyed our Tuscan Table menu and that you loved your Short Rib Beef Dip, those are both great choices! Your kind words mean a lot to us, and we will be sure to pass them on to our culinary team. We look forward to welcoming you back for another wonderful meal soon.
   

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2. F

   Fran

   Vancouver

   6 reviews

   vip
   3.0

   6 reviews

   Dined on 27 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Noice level way too high. Hard to have a conversation at the table. Parking sucks. Food and service good.
   

   Med GrillResponded 3 days ago

   Hello Fran, thank you for taking the time to share your experience. While we are glad to hear you enjoyed the food and service, we sincerely apologize that the noise levels and parking detracted from your experience. We are continuously exploring ways to improve the atmosphere and guest experience and we appreciate you sharing your feedback with us. We hope to welcome you back for a more satisfactory visit soon!
   

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3. S

   Sue

   Vancouver

   1 review

   4.0

   1 review

   Dined on 25 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As usual our experience did not disappoint - our server respectfully allowed us to catch up before ordering and provided exemplary service throughout - which is both expected and also always, always gratefully appreciated. I indulged my inner child and ordered Med Bread for the first time in decades; in retrospect I’m embarrassed that I haven’t freely admitted to my love of this delicious staple! Our selections were as delicious and plentiful as expected, and the relaxed opportunity to work our way through the delicious table before us was much appreciated- we did our absolute best but had to admit defeat and request a takeout box in the end. I love the hospitality of this place and that I can count on them for a consistently amazing experience - thank you!
   

   Med GrillResponded 3 days ago

   Hello Sue, thank you for your outstanding review. We are so happy to hear that your visit was perfect. From the opportunity to catch up with friends to enjoying the nostalgic delight of our Med Bread, it sounds like your experience was full of great moments and we are honored to have been a part of them. Thank you for your wonderful feedback on the service and the quality of the meal—we love being your go-to spot for consistently amazing experiences! We are looking forward to serving you again soon.
   

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4. D

   Denise

   Vancouver

   14 reviews

   vip
   5.0

   14 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent as always. Love this place. Food and service terrific. See you next time.
   

   Med GrillResponded on 25 November 2024

   Hello, thank you for your wonderful review. It’s always a pleasure to hear from guests who consistently enjoy their visits with us. We are thrilled to know that both our food and service hit the mark for you. Your kind words truly motivate our team to continue delivering the best experience possible. We are looking forward to welcoming you back soon—see you next time!
   

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5. B

   Brett

   Vancouver

   3 reviews

   3.0

   3 reviews

   Dined on 23 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Three people at our table were coeliac and needed to eat gluten-free. I eat here all the time. Our server took our order. But every time food came it was a different person bringing the food to our table. One person had ordered the asiago GF med bread with the gluten-free chicken and rice soup. She was given the wrong food. She was brought the gluten mushroom soup with a big piece of gluten focaccia bread. It was not our server that was bringing out the food. Thank goodness this was caught by me or else my guest would’ve been very sick. Why isn’t our server bringing out our food as they knew we were a celiac table. The other servers were not aware. We must of had 4 different people being food to our table. When we ask for something they would say sorry I’m not your server; then why are you at my table? I’ve never experienced that before. 
   

   Med GrillResponded on 25 November 2024

   Hello Brett, thank you for bringing this to our attention. We sincerely apologize for the mix-up with your dishes. At Med Grill, we have a team approach where food runners and support staff assist servers in delivering food to ensure that everything arrives promptly and efficiently. While this system is designed to enhance your dining experience, we recognize that it fell short in this instance. The mix-up should not have happened, and we sincerely apologize for the oversight. Your feedback highlights an area where we can improve and we are reviewing this situation with our team to prevent such issues in the future. Thank you for bringing this to our attention. We hope to have the chance to restore your trust during your next visit.
   

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6. D

   Donald

   Vancouver

   1 review

   3.0

   1 review

   Dined on 21 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Med Grill is our go too dinner location for special occasions. Usually it is very good. This time it was just average. My wife and I both had pasta dishes and we both found the pasta was really overccoked.
   

   Med GrillResponded on 25 November 2024

   Hello, thank you for your candid review and for choosing Med Grill for your special moments. We sincerely apologize that your recent visit didn't live up to your usual expectations. We take pride in serving outstanding dishes and your experience is not reflective of our standards. We will share your review with our culinary team to ensure this is addressed. We appreciate you bringing this to our attention. Thank you for your loyalty, we can't wait to welcome you back for a more exceptional meal soon!
   

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7. T

   Tam

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Beautifully decorated for Christmas! Food consistently good. Starter salad dressing was very nice! Tuscan Table menu is a favourite of mine to select. Parking is always a concern but dining early helps. Lamb was tender. Flavour was safe - maybe more spice to enhance the flavour of lamb? Mashed potatoes was firm. More butter and cream might make it more melt in your mouth. Food was Consistent but not a Wow factor.
   

   Med GrillResponded on 25 November 2024

   Hello Tam, thank you for your thoughtful feedback. We are delighted that you enjoyed our festive ambiance and that our Tuscan Table menu continues to be a favorite. We are happy to hear the lamb was tender and the salad dressing was to your liking. Thank you for your suggestions, we will pass your feedback on to our culinary team for further review. We are looking forward to exceeding your expectations on your next visit.
   

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8. D

   Debbie

   Toronto

   6 reviews

   4.0

   6 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food is good but like everywhere else, prices are high. It was really busy and noisy.
   

   Med GrillResponded on 25 November 2024

   Hello, thank you for your review. We are so pleased to hear you enjoyed the food, and we completely understand how a busy and noisy atmosphere can impact the overall experience. We are always working on creating a comfortable, enjoyable atmosphere for our guests, and we will use your comments to guide those efforts. We appreciate you sharing your experience with us. We hope to welcome you back soon for a more relaxing meal!
   

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9. J

   Judy

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love going to Med Grill. The food is great & enjoy the ambiance. Its one of my fav places & always dependable Thx
   

   Med GrillResponded on 18 November 2024

   Hello Judy, thank you for your wonderful review. We are honored to be one of your favorite restaurants and love hearing that you enjoy the food and ambiance. Consistency is key for us, and it’s wonderful to know we are hitting the mark for you. We look forward to welcoming you back again soon for another fantastic visit!
   

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10. S

    Suzanne

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on 14 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always consistent. A go-to with friends and family. The kitchen is flexible and accommodating whilst ensuring the food is delicious. The service team is quick and professional.
    

    Med GrillResponded on 18 November 2024

    Hello Suzanne, thank you for your glowing review. We are honored to be your go-to spot to dine with friends and family! We are so glad you appreciate our consistency and the efforts of both our kitchen and service team. Flexibility and delivering delicious food are top priorities for us, and it’s great to hear we are consistently meeting your expectations. We can’t wait to welcome you and your loved ones back for another wonderful experience soon!
    

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