Mercantile Steak & KM Bar

Review summary

1. T

   Tyson

   Montana

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was exceptional, always a great experience.
   

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2. J

   Jason

   San Francisco

   1 review

   4.0

   1 review

   Dined on 21 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Classic dining experience. Friendly staff. Excellent chef.
   

   Mercantile Steak & KM BarResponded 2 days ago

   Thank you for your kind words! We’re delighted to hear that you enjoyed the classic dining experience, our friendly staff, and the excellent work of our chef. We look forward to welcoming you back for another memorable meal soon!
   

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3. E

   Eric

   Dallas

   2 reviews

   4.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The staff was friendly and prompt on our table. The ambiance was nice. The food was good for being luke warm. I was disappointed on a cost basis. I am sure others enjoyed it but food should be served hot.
   

   Mercantile Steak & KM BarResponded 2 days ago

   Thank you for sharing your experience with us. We’re glad to hear you enjoyed the friendly service and ambiance, but we’re truly sorry the food didn’t meet your expectations. Serving food at the proper temperature is a priority, and we apologize for falling short during your visit. Your feedback has been shared with our team to ensure we address this moving forward. We hope you’ll consider giving us another chance to provide the exceptional dining experience we strive for. Thank you again for your valuable input.
   

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4. J

   Juan

   Montana

   1 review

   5.0

   1 review

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambiance. Knowledgeable staff and great food. Grateful to have such a great place to have a meal with family and friends in Kalispell, Montana.
   

   Mercantile Steak & KM BarResponded 2 days ago

   "Thank you for your kind words! We’re so glad to hear you enjoyed the ambiance, knowledgeable staff, and great food. It’s truly an honor to be a place where families and friends can come together to share a meal in Kalispell. We look forward to welcoming you back for more wonderful moments soon!
   

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5. J

   Jane

   Montana

   2 reviews

   5.0

   2 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The ambiance is terrific, the service was outstanding, the wine selection amazing, and the food delicious although very expensive. It is among our top four favorites in Flathead Valley.
   

   Mercantile Steak & KM BarResponded 2 days ago

   Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the ambiance, outstanding service, amazing wine selection, and delicious food. It’s an honor to be counted among your top favorites in Flathead Valley, and we truly appreciate your kind words. We look forward to welcoming you back for another exceptional dining experience soon!
   

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6. T

   Tawnya

   Montana

   1 review

   5.0

   1 review

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was likely the best steak over ever had (the filet) cooked to perfection. The service was impeccable, the sides were excellent as were the drinks and dessert. We will be back!
   

   Mercantile Steak & KM BarResponded 2 days ago

   Thank you for such a fantastic review! We’re thrilled to hear that you enjoyed the filet and that it was cooked to perfection—it’s always our goal to deliver an exceptional dining experience. We’re also glad you loved the sides, drinks, and dessert, and that the service made such a positive impression. We can’t wait to welcome you back for another incredible meal soon!
   

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7. J

   Jill

   Montana

   1 review

   3.0

   1 review

   Dined on 15 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   I love this restaurant but I was a little disappointed in my meal. The vegetables were practically raw and cold. It was so loud we couldn’t visit very well with our dinner companions. If I had dined there on this visit for the first time I might not go back.
   

   Mercantile Steak & KM BarResponded 2 days ago

   Thank you for your honest feedback and for being a loyal guest—we truly value your patronage. We’re sorry to hear that your meal didn’t meet your expectations this time, particularly with the vegetables being undercooked and cold. We understand how disappointing this must have been, and your comments have been shared with our culinary team to ensure improvements. Additionally, we appreciate your feedback about the noise level and how it impacted your experience. Creating a welcoming and enjoyable environment is a top priority, and we’ll take this into consideration. We hope you’ll give us another chance to provide the exceptional experience you’ve come to love.
   

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8. L

   Lillian

   Orange County

   1 review

   4.0

   1 review

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Excellent meal. Three of us ordered the prime rib, but there were only 2 cuts left. The short straw ordered buffalo, which was the best he'd ever had. We realize we got the last two cuts of PR so I shouldn't complain they weren't the correct temperature, even though I asked the server it they would come MR and R. Nevertheless, the smoke flavor was incredible. The biggest negative was the ambient noise level, which made it hard to enjoy our conversations.
   

   Mercantile Steak & KM BarResponded 2 days ago

   Thank you for sharing your experience with us! We’re thrilled to hear you enjoyed your meal, especially the prime rib’s incredible smoke flavor and the buffalo, which was a standout. We apologize that the prime rib wasn’t at the requested temperature, and we appreciate your understanding given the circumstances. We also hear your feedback about the noise level and understand how important a comfortable dining environment is for conversation. Your comments are invaluable, and we’ll take them into account as we continue to improve. We hope to have the pleasure of serving you again soon!
   

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9. K

   Kenneth

   Montana

   2 reviews

   5.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely night with great food and exceptional service. The food was perfectly done and delicious. The wines were perfect for the situation.
   

   Mercantile Steak & KM BarResponded on 3 December 2024

   Thank you so much for taking the time to share your experience! We are thrilled to hear that you had a lovely evening with us and enjoyed both the food and wine. Our team takes great pride in delivering a memorable dining experience, and it’s wonderful to know that we met the mark! We appreciate your support and we look forward to welcoming you back to The Mercantile for another exceptional experience.
   

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10. C

    Colton

    Seattle

    1 review

    5.0

    1 review

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Jack our server was very knowledgeable and professional. Excellent food and service
    

    Mercantile Steak & KM BarResponded on 3 December 2024

    Thank you for sharing your kind feedback! We're thrilled to hear that Jack provided you with excellent service and that you enjoyed both the food and the overall experience. Our team takes great pride in delivering top-notch service, and it's wonderful to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of serving you again soon!
    

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