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Mermaid Bar and Grill, Saugatuck, MI

Mermaid Bar and Grill

4.4
4.4
17 Reviews
$31 to $50
Seafood
We are a family-owned, full-service restaurant in Saugatuck, MI, serving fresh fish and other favorites. Our dockside eatery has patio seating and overlooks the Kalamazoo River. Excellent customer service is important to us. We strive to create a comfortable space where individuals and families feel both welcomed and valued - and to serve quality foods that are prepared and presented according to our shared values and commitments.

Permanently Closed

This restaurant is permanently closed.

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Seafood, American, Wine Bar
  • Hours of Operation
    Mon–Thu, Sun 12:00 pm–8:00 pm Fri, Sat 12:00 pm–8:30 pm
  • Phone number
    (269) 455-5949
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress

What 17 people are saying

Overall ratings and reviews

4.4
4.4 based on all time ratings
  • 4.4Food
  • 4.5Service
  • 4.6Ambience
  • 4.1Value

NoiseModerate

17 Reviews
  1. trish

    VIP

    Grand Rapids

    10 reviews

    1.0

    10 reviews

    Dined on 7 October 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Shouldn't have Open Table options when Closed for the Season! Disappointing as we made a 45 minutes drive.

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  2. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on 15 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was very expensive but great great food and great service!

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  3. DandB

    Cleveland

    44 reviews

    5.0

    44 reviews

    Dined on 16 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a wonderful dining experience. Waterfront view with excellent food as well. Our server, Devon, was attentive and very accommodating. A perfect place to dine in Saugatuck!
    Mermaid Bar and GrillResponded on 19 June 2023
    Hi DandB, glad to learn your experience was a positive one. We look forward to seeing you again soon! - The Mermaid Bar & Grill Team

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  4. jennc

    Chicago

    6 reviews

    3.0

    6 reviews

    Dined on 10 June 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5
    The kitchen struggled through dinner service and it took way too long so that affected our experience. I would try this restaurant again - our waitress was great and the food did taste incredible.

    1 person found this helpful

  5. OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on 10 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing as always! Great staff, great food and atmosphere.
    Mermaid Bar and GrillResponded on 19 June 2023
    Thanks for the review. Have a great day! - The Mermaid Bary & Grill Team

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  6. OpenTable Diner

    Tampa

    3 reviews

    2.0

    3 reviews

    Dined on 3 June 2023

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    We joined the waitlist online which is nice to do. It was all downhill from there. The waiter was pleasant,and took our order in a timely manner. We waited one hour and twenty minutes before our food arrived! The food was disappointing. I had a fish tacos, but could barely find any fish on them. My husband had a burger. The burger was like a smash burger that you would get at a fast food restaurant! You pay a high price for I am guessing the atmosphere, not for the food.! We used to enjoy dinner there in the past, but never again. To many other great options!

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  7. OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on 28 May 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Put in a special request to be seated outside, on the water. We were 7th on the waiting list and got there before our name was called and checked in with the host. I mentioned again that we’d like to sit on the water and she said point blank, not going to happen. She said they don’t take special requests (even though the open table for mermaid has a spot to add such which I showed her exactly where it was written). She said I could remove myself from the waitlist and go to the bottom of the list and see what happens. I said we are willing to wait, just bypass us on the waitlist and we will wait till a spot opens up and she still would not accommodate. It was one of those situations where you know the host “could” help if she felt so called, but “refused” to do anything at all instead. We were already there, the kids were hungry so we opted to stay. We were seated at the furthest table from the water and surrounded by black barrier fencing unable to see the views. The fish fry was just ok. The Moscow mule was decent. The walleye was horrible. Literally Inedible. Overcooked, dry, and for lack of a better description extra fishy tasting. The only redeeming quality of the restaurant was the server. She was kind and friendly. The host however started the whole evening on the wrong foot and it went downhill front there.

    1 person found this helpful

  8. ericab

    VIP

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on 27 April 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ryan and staff were amazing! I’m gluten free and they were beyond accommodating

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  9. ChristineL

    Orlando

    5 reviews

    5.0

    5 reviews

    Dined on 5 September 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful views on the river

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  10. OpenTable Diner

    Nashville

    4 reviews

    4.0

    4 reviews

    Dined on 19 August 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The outdoor waterfront tables provided a beautiful, relaxing setting for a wonderful meal. Went there in mid-August ..on a perfect Michigan summer day. Surprisingly, the restaurant had above-average service - which, with the staffing challenges these days, was truly unexpected. The food quality was also above-average. Definitely recommend for those visiting Saugatuck, MI.

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FAQs

Mermaid Bar and Grill is rated 4.4 stars by 17 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Permanently Closed

This restaurant is permanently closed.

Google Map for Mermaid Bar and Grill

340 Water St, Saugatuck, MI 49453-8431

Additional information

  • Area
    Grand Rapids
  • Hours of Operation
    Mon–Thu, Sun 12:00 pm–8:00 pm Fri, Sat 12:00 pm–8:30 pm
  • Price
    $31 to $50
  • Cuisines
    Seafood, American, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Dog Friendly
  • Privacy policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
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