Milestones Grill + Bar - Ottawa - Sussex

Review summary

1. R

   Raul

   VIP

   San Diego

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service is incredibly slow. Food is good but we had to wait more than an hour for the food.
   

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2. s

   sylvie

   Ottawa

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Je recommande fortement ce resto. Merci pour le bon service 🙂
   

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3. E

   Erin

   Ottawa

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great spot for a dinner before a show at the NAC.
   

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4. L

   Linda

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our meal in the bar was amazing. Our server, Sam, made the evening memorable.
   

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5. L

   Lydia

   VIP

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food service could have been a little quicker otherwise experience was good.
   

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6. A

   Astha

   Ottawa

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 3

   The shrimp appetizer was pretty good, the ribeye steak was a 9/10. I got a coke and it was pretty watered down, the Korean crispy chicken was pretty bad I don’t recommend and the cookie ice cream was okay, tasted like half ice cream half whipped cream.
   

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7. J

   Jeff

   Ottawa

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience our server Stephanie was amazing and got us served and out in time to catch the show at the NAC.
   

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8. J

   Jocelyne

   Montreal

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter and I decided to try out Milestones as we had never been. The food was great - the sirloin was cooked to perfection and we shared the coconut shrimp appetizer and the white chocolate cheesecake. Our server's name was Kael. He was completing his training, but you would never know that he was a newbie. He was attentive, personable and made our dining experience awesome. We noted that the manager was also ensuring that the patrons were well taken care of. We will be coming back.
   

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9. L

   Louise

   Ottawa

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s always a pleasure to dine at Milestones. The food and service make for a great experience. Kudos to the servers and kitchen staff.
   

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10. C

    Christi

    Ottawa

    11 reviews

    2.0

    11 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    We ordered our food and drinks right away because we had theatre tickets and were on a very strict timeline. Drinks (ginger ale!) took more than 10 minutes to arrive. My water took a further 5, at which point I asked for a refill on the ginger ale. Someone else (possibly a manager) brought my refill first. Waiter brought one out another 10 minutes after that. 🤦‍♀️ Dinner took more than 35 minutes to arrive. My Portobello Mushroom Chicken was awful. One of the chicken pieces was hard and rubbery and completely inedible. The pasta was overcooked and mushy. Couldn't send anything back of course because time was ticking. Waiter said he'd take the meal off my bill. They ended up taking 1/2 the cost of my meal off the final bill. We are regulars at this location. I order the same thing every single time. My meal is usually perfect but this was awful. I have also noticed that the service has been on the decline lately. Much slower than it used to be.
    

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