Mirabella

Review summary

1. G

   Greg VIP

   Chicago2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our evening at Mirabella was truly special. We were celebrating a birthday, and the team—especially our sever, Facundo—went above and beyond to help create exactly the right feeling of ease, plenty, and celebration. The room, the music, and the food were all delightful, and Facundo’s suggestions were spot on: we began with the mixed salad, continued with the Creste pasta, and finished with the branzino—all perfectly done—with coffee and bomboloni dessert. The whole staff was warm, attentive, and fun, and we felt perfectly taken care of.
   

   MirabellaResponded today

   Dear Greg, Thank you so much for your wonderful review. We are thrilled to hear that your evening at Mirabella was such a special experience. We’re so glad that Facundo and the entire team were able to help make your birthday celebration memorable. It’s great to know that the food, ambiance, and service exceeded your expectations, and we’re happy to hear that Facundo’s suggestions were a hit. We truly appreciate your kind words and look forward to welcoming you back for another delightful experience in the future. Regards, Andy Guest Experience Team.
   

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2. SS

   SSMo

   Houston2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food. Music was at an appropriate level so that one could comfortably carry conversations without having to shout. Would happily go back for another wonderful meal.
   

   MirabellaResponded today

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and that the ambiance created a comfortable environment for conversation. It’s always our goal to provide a delightful dining experience, and we’re so glad we succeeded. We look forward to welcoming you back for another wonderful meal soon. Regards, Andy Guest Experience Team.
   

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3. L

   Laurieanne VIP

   Caribbean22 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Some of the BEST Italian food I’ve ever had. Pasta perfectly al dente. Eggplant a must try! Facundo our server was so sweet and fabulous.
   

   MirabellaResponded today

   Dear Laurieanne, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with us and that the pasta and eggplant stood out to you. We’ll be sure to pass along your compliments to Facundo, who will be so pleased to hear that he made a positive impression. We look forward to welcoming you back soon for another memorable meal. Regards, Andy Guest Experience Team.
   

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4. J

   Jackie VIP

   Chicago4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food & service was amazing. We will definitely go again in the near future
   

   MirabellaResponded today

   Dear Jackie, Thank you so much for your kind review! We are thrilled to hear that both the food and service were amazing during your visit. It’s always our goal to provide an exceptional dining experience, and we’re so glad we were able to do that for you. Your feedback means a lot to us, and we truly look forward to welcoming you back in the near future. We can’t wait to serve you again and create another memorable experience for you. Regards, Andy Guest Experience Team.
   

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5. G

   Gerald

   Orange County169 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent food quality. I’ll def return!
   

   MirabellaResponded 7 days ago

   Dear Gerald, Thank you for dining with us! We are thrilled to hear that you enjoyed the great service and excellent food quality. It means so much to us that you plan to return, and we look forward to welcoming you back for another wonderful experience. Sincerely, Guest Experience Team Fontainebleau Miami Beach
   

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6. L

   Leslie VIP

   Washington DC31 reviews

   2.0

   Dined on 9 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Irritated and impatient server. Food is mediocre.
   

   MirabellaResponded 7 days ago

   Dear Leslie, We regret to hear that your experience did not meet expectations. Providing exceptional service and high-quality cuisine is our priority, and we are disappointed that we fell short during your visit. Your feedback regarding the service and food quality is important, and we will share it with our team to ensure improvements are made. We hope to have the opportunity to provide you with a more enjoyable dining experience in the future. Sincerely, Guest Experience Team Fontainebleau Miami Beach
   

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7. L

   Lynn

   Cleveland43 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Food was ok but the waiter was in such a hurry to get our order and out of the restaurant. He was pushing us to order before we had time to open the menu.
   

   MirabellaResponded 5 days ago

   Dear Lynn, Thank you for your feedback, we sincerely apologize for the experience you had with our service. We understand the importance of allowing guests enough time to review the menu and make their selections at their own pace. We hope to have the opportunity to serve you again and provide a better experience. Best regards Natalie Guest experience team
   

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8. A

   Andrea VIP

   New York City9 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good experience. Service was excellent. Food was very very good. People were all very friendly. I definitely would recommend it.
   

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   MirabellaResponded on 9 March 2025

   Dear Andrea, Thank you for your wonderful review, we’re so happy to hear that you had such a positive experience with us. We can't wait to welcome you back for another great meal. Best regards Natalie Guest experience team
   

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9. M

   Mary K

   Hawaii4 reviews

   3.0

   Dined on 7 March 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was a little salty and overpriced. Automatically add a surcharge/tip to bill.
   

   MirabellaResponded on 8 March 2025

   Dear Mary K, Thank you for sharing your feedback with us. We’re sorry to hear that the food didn’t meet your expectations, particularly in terms of saltiness and pricing. We always aim to provide high-quality meals at fair prices, and we will take your comments into consideration as we continue to refine our menu and offerings. Regarding the automatic tip, we understand that this may have caused some frustration, and we truly apologize for any inconvenience it may have caused. Your feedback is important to us, and we’ll ensure it’s taken into consideration moving forward. We appreciate your insights and hope you’ll consider giving us another opportunity to deliver a better experience. Regards, Andy Guest Experience Team.
   

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10. J

    Jose

    West Palm Beach4 reviews

    5.0

    Dined on 2 March 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    This beautiful restaurant is where the old Scarpetta was. They changed it slightly to make it "coastal" Italian. I did not get any of the coastal items. I opted for the bone-in veal chop parmigiana with a side of wild mushrooms and a negroni. Everything was excellent. The veal chop was perfectly pounded and breaded. It comes with house made pomodoro, Stracciatella cheese, and crispy basil leaves. It was one of the best I ever had. The service was friendly but not high end. The cost is what you would expect at this hotel but I feel it is more worth it for this veal chop than for a Dover sole, which is similarly priced. I highly recommend.
    

    MirabellaResponded on 4 March 2025

    Dear Jose, Thank you for taking the time to share such a thoughtful review. We’re glad to hear you enjoyed the veal chop parmigiana and found it to be one of the best you’ve had. We’re proud of our coastal Italian offerings and are glad to know the dish met your expectations. We truly appreciate your feedback on both the food and service. While we strive for excellence in every aspect, we’ll take your comments on the service to heart as we continue to improve. Thank you for your recommendation, and we look forward to welcoming you back soon to try more of our menu. Regards, Andy Guest Experience Team
    

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