Mole Palm Desert

Review summary

1. E

   Edward

   VIP

   Chicago

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of most favorite restaurants in the valley. The flavors are always rewarding. We had a large party and the service was excellent.
   

   Mole Palm DesertResponded today

   Thanks for visiting us, Edward! We're delighted to hear that Mole Palm Desert is one of your favorite spots in the valley. We're thrilled that you enjoyed our flavors. We always strive to provide excellent service and it's great to know that you had a great time with your large party. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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2. s

   shelley

   Los Angeles

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food on every level. My husband has tried every entre and raved about each dish. Last night he had the lamb which melted in your mouth. I love the guacamole with crab and corn esquites. It’s like a party in my mouth.
   

   Mole Palm DesertResponded today

   Hey Shelley, Thank you so much for your wonderful review! We're thrilled to hear that you and your husband enjoyed your meals and found our service to be top-notch. It's great to know that our lamb and variety of enchiladas hit the mark for you! We're also glad that our guacamole and crab and corn esquites added to your party in the mouth experience. We look forward to serving you and your husband again soon. Best, The Management Team
   

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3. M

   Mark

   E. Tennessee

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice little spot with good menu selections. The chips and guacamole are first rate and a favorite. Meal sizes are smaller but that is AOK. Service was prompt, professional and exceptionally nice and friendly from the hostess, to the bus boy to the server. The interior is lovely with great beaded chandeliers, a handsome bar and comfortable seating. We will be coming back.
   

   Mole Palm DesertResponded today

   Thanks for the review, Mark! We're thrilled to hear that you enjoyed our chips, guacamole, and other menu selections. We're also glad that you found our service to be professional and friendly. We appreciate your kind words about our interior. We're looking forward to your next visit at Mole Palm Desert. Thanks again!
   

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4. V

   Vanessa

   VIP

   Los Angeles

   168 reviews

   5.0

   168 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was exceptional last night. What a great evening to celebrate the New Year. Jesus is a very special waiter and Brandon the bartender always makes us feel welcome. Scarlet the hostess was very friendly too. We enjoyed everything tremendously. We tried the seafood ceviche and the shrimp enchiladas…so refined. Thank you.
   

   Mole Palm DesertResponded today

   Hello Vanessa, Thank you for choosing to celebrate the New Year at Mole Palm Desert! We're thrilled you had a great time and appreciated our food and service. It's wonderful to hear you felt welcome from our team, especially with our attentive service from Brandon. We're also glad you enjoyed our seafood ceviche and shrimp enchiladas! We look forward to welcoming you back for more celebrations in the future. Best, The Management Team
   

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5. T

   Thelma

   VIP

   Los Angeles

   29 reviews

   5.0

   29 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, great service, easy parking. All around great dining experience. I will come back again!
   

   Mole Palm DesertResponded today

   Hello Thelma, Thank you so much for your wonderful review! We're thrilled to hear that you had a great dining experience at Mole Palm Desert. It's great to know that our food, service, and parking met your expectations. We always strive to provide an exceptional experience for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon for another delightful experience. Best regards, The Management Team
   

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6. m

   monique

   San Diego

   14 reviews

   3.0

   14 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   My husband and I made a reservation for early dinner on New Year’s eve. The hostess was excellent and we were seated promptly. Apparently there was a mix up with the servers and we sat there for quite a while without being acknowledged. Again, the hostess was very attentive and worked quickly to round up a server for us. He came to our table immediately asking for our order. We weren’t offered cocktails or appetizers until we asked, then he appeared that we were inconveniencing him. After we got the appetizer and drinks, he seemed to be a bit more friendly. The food was excellent and we will definitely try again on a “normal” night. The atmosphere felt a bit “strip mall” for the high quality of the food. Tablecloths and real candles on the tables would be a welcome addition.
   

   Mole Palm DesertResponded today

   Hello monique, Thank you for choosing Mole Palm Desert for your New Year's Eve dinner. We're glad to hear you enjoyed the food and found our hostess attentive. We're sorry for the initial delay and any inconvenience caused. We'll certainly take your feedback into account as we strive to provide the best service possible. We appreciate your suggestion about adding a touch of class to our ambiance and look forward to your next visit. Best regards, The Management Team
   

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7. D

   DARRYL

   VIP

   Los Angeles

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food, best wait and service staff. Favorite place in PD.
   

   Mole Palm DesertResponded 4 days ago

   Dear guest, we appreciate the kind words and are glad we could provide you with a positive experience! Thank you. We look forward to seeing you soon!
   

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8. R

   Richard

   VIP

   Palm Springs

   43 reviews

   3.0

   43 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Not bad, but to my disappointment the menu has change and the food was just not as flavorful as previous visit. Good service.
   

   Mole Palm DesertResponded 4 days ago

   Thanks for the review, Richard. We're glad to hear that you found our service satisfactory. However, we're sorry to hear that our food did not meet your expectations. We continuously strive to enhance our flavors and your feedback is valuable to us. We hope to have the opportunity to serve you again and provide you with the excellent experience you deserve. - The Management Team at Mole Palm Desert
   

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9. E

   Elisabeth

   Palm Springs

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food and drinks. Just took a little longer than I expected but it was good!
   

   Mole Palm DesertResponded 5 days ago

   Thanks for visiting us, Elisabeth! We're thrilled to hear that you enjoyed our food and drinks. We're always working on improving our service, and we apologize if it took longer than expected. We're glad you found it to be good and we look forward to your next visit!
   

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10. L

    Lisa

    VIP

    Palm Springs

    17 reviews

    3.0

    17 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    We have been to Mole many times and I like the seared pollo dish. It was busy and the server did okay, usually we have better service. The chicken was overcooked and not as good as the other times. We tried to order a couple of Tequila's and you we out. Better luck next time? ,.
    

    Mole Palm DesertResponded 7 days ago

    Thanks for the review, Lisa. We're sorry to hear that your recent visit to Mole Palm Desert didn't meet your expectations. We strive to provide top-notch service and delicious food, and we're disappointed to hear that we fell short this time. We appreciate your feedback about the overcooked chicken and the Tequila's, and we'll definitely take it into consideration as we continually work to improve our guests' experiences. We hope to have the opportunity to serve you better in the future.
    

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