Morning Star Steakhouse at Kiowa Casino

Review summary

1. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service is top notch. Love going to eat there.
   

   Is this helpful?

   Report
2. S

   S

   Dallas

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   I would give this place zero stars if possible. Our experience at MorningStar Steakhouse was nothing short of a disaster, and we will never be returning. We made a reservation for 12 people, and several in our group have dietary restrictions. We made these restrictions clear to our waitress when we arrived. The restaurant was completely empty upon our arrival, which should have been a good sign for a prompt dining experience. Spoiler: it wasn’t. The nightmare began when the first dish arrived after 40 minutes. It took over 30 additional minutes for the majority of our party to receive their food. By that point, several people were done eating while others hadn’t even gotten their meals. The food was even worse. Four of the steaks were either undercooked, overcooked, or contained gluten—despite the clear instructions to avoid it. It took another 40 minutes to correct three of those steaks, and when they finally arrived, they were still wrong. At this point, we were completely fed up. Three in our party never got to eat due to the kitchens inability, or worse incompetence. And then, the manager—if you can even call her that—made the situation even worse. She was rude, condescending, and had the audacity to argue with one of our guests. Her attitude was unprofessional and completely out of line. She clearly has no business managing a restaurant or interacting with customers. It’s clear she’s not cut out for customer service. To top it off, we had another reservation for Christmas Day at MorningStar, which we canceled immediately after this awful experience. They try to present themselves as a high-end steakhouse, but they should visit one to understand how it’s actually done. Avoid this place at all costs. Terrible service, awful food, and a management team that could not care less about its customers. If I could give zero stars, I absolutely would.
   

   Is this helpful?

   Report
3. L

   Laura

   VIP

   Las Vegas

   8 reviews

   5.0

   8 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steaks were fantastic and Maria was our waitress and she was fantastic.
   

   Is this helpful?

   Report
4. B

   Bobby

   Oklahoma City

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food most of the time! The prime rib is exceptional but my salmon was a little dry. The prices went up again and only one choice on the size of the prime rib dinner now. We don’t go as much as we used to as no great coupons anymore!
   

   Is this helpful?

   Report
5. L

   Laura

   VIP

   E. Tennessee

   5 reviews

   5.0

   5 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience eating here is always good. Everything from the food to the wait staff is exceptional. We especially love Maria!! ❤️
   

   Is this helpful?

   Report
6. L

   Laura

   VIP

   Las Vegas

   8 reviews

   5.0

   8 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maria was our server and she absolutely amazing. Food was very good.
   

   Is this helpful?

   Report
7. C

   Carla

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, our dining experience at Moring Star Steakhouse was excellent. The food was fantastic, the service was wonderful, our server was friendly and very efficient. The entire atmosphere in the restaurant is of fine dining, but with reasonable prices. Portions are always more than enough, in fact, I always require a take home box.
   

   Is this helpful?

   Report
8. R

   Rosie

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Waitress could have been more attentive. Ambience is lacking as it is just one large open room
   

   Is this helpful?

   Report
9. J

   Jimmy

   New Mexico

   2 reviews

   2.0

   2 reviews

   Dined on 24 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Food was good but service was not. Several tables got their food ahead of us and I was there when they ordered. No apology for poor service. Our mashed potatoes and gravy had been set out long before it came to the table.
   

   Is this helpful?

   Report
10. C

    Cynthia

    Dallas

    1 review

    5.0

    1 review

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious entrees & Exceptional Service As Always!
    

    Is this helpful?

    Report