Morton's The Steakhouse - Charlotte

Review summary

1. OT

   OpenTable Diner

   New York City1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   My family and I have been dining at Morton’s for YEARS and I have to say this was the most disappointing experience we have ever had. We ordered pretty normal things what we usually order and everything was subpar. For the appetizers we ordered the scallops, the wagyu meatballs, and the French onion soup. The scallops were hardly seared and the inside was a bit mushy (Gordon Ramsey would not approve at all), the wagyu meatballs were fair at best, and the French onion soup was fine but not as flavorful as it could be. For dinner we requested two of the filet and lobster combos and a Cajun ribeye. The Cajun steak used to be marinated and seasoned and last night it was not flavorful at all! We did not even finish it!! Was a disappointment especially since this dish is my father’s favorite and the only thing he orders when he eats at Morton’s. My mother and I both ordered the filet mignon and lobster duo. While my mother’s steak had a lovely sear, my steak was so soft and baby could have eaten it. That being said the steaks were cooked to our specifications, but the lobster was absolutely DISGUSTING! No about of butter or lemon could have redeemed the lobster tails. Not only were they severely overcooked (honestly they tasted microwaved), but the quality of lobster was the worst I’ve ever tasted. I have seriously eaten better lobster from a food truck. While the entrees were disappointing to say the least the sides were at least edible. We ordered the truffle fries, the mashed potatoes, and the spinach and mushrooms. Our waiter initially misinterpreted our order and gave us the creamed spinach but he quickly corrected his mistake and delivered the correct spinach side dish. That being said the spinach was unseasoned and the mushrooms were much too large to eat comfortably when they are usually either sliced or pearl-sized mushrooms. To be completely honest, the most delicious thing that we ordered were the French fries!! They were cooked and seasoned perfectly.
   

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2. B

   Brandy

   Detroit2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had an amazing experience for my boyfriend’s birthday. Our waitress was amazing fold was great
   

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3. b

   brittany

   Memphis/West TN29 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jacoby was wonderful! The food came quickly and was good.
   

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4. J

   Jamari

   Charlotte3 reviews

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing. Our waiter Chris was very attentive as well
   

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5. B

   Benjamin

   Charlotte1 review

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Really the worst Valentine's Day meal ever. We were seated at an awful table right next to the service station and all of the commotion and staff going in and out really bothered me. After we were re-seated in a booth, it took forever for standard drinks to come out from the bar. Our 22oz Prime Ribeye (Bone-In) didn't even have a bone. It felt like we were being treated like second class citizens. At least the cocktails when they did arrive were acceptable. My girlfriend sent the steak back and they took it off the bill. I agree with the manager I didn't come to Morton's for side dishes. The creamed spinach was watery and honestly ghastly. Crab cocktail was edible, and I enjoyed it - also the potatoes au gratin was excellent. That's the only thing I can say positively about this experience. I thought I would get Morton's. It felt like Ponderosa.
   

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6. K

   Kerry

   Charleston1 review

   4.0

   Dined on 14 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I've had the privilege to dine at this establishment twice and it is a great experience. Good food and great service. Perfect atmosphere. Best Bread Pudding ever!
   

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7. L

   Lisa

   Las Vegas1 review

   5.0

   Dined on 13 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic early Valentine's Day dinner on the 13th. We couldn't have asked for more.
   

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8. R

   Rohini

   New York City1 review

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner at Morton’s was Amazing. Everything was perfect from the minute we walked in. I can’t wait to return.
   

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9. M

   Michael

   Charlotte1 review

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jacoby was an incredible server , food was outstanding , great atmosphere , will be back
   

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10. E

    Eugene

    New York City2 reviews

    5.0

    Dined on 7 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server, Kyrie, and the whole staff was wonderful.
    

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