Morton's The Steakhouse - Chicago - Wacker Place

Review summary

1. G

   Graham

   VIP

   Chicago

   231 reviews

   1.0

   231 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Bad steak. This restaurant is famous for its New York strip steak. However, the gigantic one they served me had very little taste. Disappointing.
   

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2. V

   Victoria

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our 1st time at Morton’s: it was an Excellent establishment and experience.
   

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3. N

   Nakia

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AMAZING SERVICE, AMAZING FOOD, AMAZING AMBIENCE!! 10/10!
   

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4. G

   Graham

   VIP

   Chicago

   231 reviews

   5.0

   231 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although there was a snafu, the manager contacted me the very next day to inquire about it and to make up for it. Now that’s service! The food was excellent and, overall, service was, too. I will definitely return. Excellent steaks!
   

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5. K

   Kelly

   Chicago

   14 reviews

   4.0

   14 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Service was just a tad stretched thin but it was Christmas Day and it was busy. Overall very good.
   

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6. D

   David

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Decided to have our 1st Christmas dinner out to celebrate our son and his new wife 1st Christmas as a married couple. Always enjoy our dinner at Mortens, place was busier than we expected but we were seated right away and enjoyed ourselves.
   

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7. J

   James

   VIP

   Chicago

   6 reviews

   3.0

   6 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   Service was adequate but a bit inconsistent. 12 ounce filet was either a bad cot of meat or improperly prepared
   

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8. D

   Drew

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our recent visit was a mixed bag . Greeting The host team was warm and welcoming, and we were sat immediately. Food The food was tasty overall, we opted for the Chateaubriand 3 course special. The steak, green beans, and au gratin potatoes were delicious. But the creamed spinach had zero flavor and the crab cakes were tiny and burnt . We got the sundae and carrot cake for dessert, and they were delicious and enormous. Service Our server was okay. She was attentive and friendly during the meal. However, she pulled one over on us and misled us about the Landry's Select Club. When she dropped our bill, she told us we should sign up because we would get X dollars back because of our total bill. We assumed that, like most places, it was free to sign up and said, "Sure." However, when reviewing my receipt to register my account when I got home, I noticed that there was actually $25 membership fee that she did not mention when selling us on the club, intentionally leaving out there was a sign on fee. Bar We moved to the bar after our meal for a cocktail. Hannah was great and friendly. However, her co-bartender was rude and completely unprofessional. Frantically moving about the bar, yelling at everyone that "they need to be patient, they're understaffed," and aggressively telling families that they can't sit at the bar because they had a minor with them. I understand it's a law, but I shouldn't hear your conversation from across the bar and a simple "I'm sorry they can't sit here," would have done the job just fine. But her delivery was rude and dismissive. Management One of the managers/sommeliers working was either very unhappy to be working on Christmas or homophobic. We had multiple interactions with him and he was rude every time, making us feel like we were inconveniencing him during every interaction we had. Overall. The food was great and the host team was a good first impression, but it all went downhill after that.
   

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9. C

   Carlos

   Puerto Vallarta

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente comida y servicio el mesero muy amable el ambiente acogedor y tranquilo. La comida exquisita.
   

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10. F

    Fernando

    VIP

    Mexico City

    5 reviews

    3.0

    5 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    Mi mesa reservada la asignaron veinte minutos después - mal servicio y actitud.
    

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