Morton's The Steakhouse - San Juan

Review summary

1. L

   Luis

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Steak House in Puerto Rico. Buena comida, buen servicio, buena cocteleria, hay estacionamiento tipo valet.
   

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2. C

   Claudia

   Montreal

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nous avons adoré. Il y a peu d’ambiance par contre, nous étions dans l’allée centrale, donc la sortie des cuisines et on voit pas grand chose du resto. Viande exceptionnelle!
   

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3. J

   Jose A

   New York City

   20 reviews

   5.0

   20 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, food was lime always perfect. Manuel is an exceptional waiter. Always consistent the quality and flavors. One of my family favorites.
   

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4. G

   Giulia

   Italy

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The steak was not good! I was not able to eat it, not worth it the price. Wouldn’t recommend it.
   

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5. L

   Lee

   Amarillo

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   We were seated by the kitchen, very noisy, shrimp cocktail was delish but had to send the sea bass back as it was barely warm. My husband liked the salmon.
   

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6. C

   Cristobal

   Caribbean

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   La experiencia fue tan excelente como todas las anteriores.
   

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7. E

   Efren

   New York City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The steak was cold when served. Smoke in the dining room. Nevertheless, the service was great.
   

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8. J

   Jerisson

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente servicio de principio a fin. La calidad de la comida espectacular. Empleados sobresalientes en todo los aspectos donde elevan la experiencia del cliente. Recomendado tanto para cena romántica como también en compañía de amigos y/o familiares.
   

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9. V

   Victor

   Caribbean

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Slow service but friendly waiter. Hot lava cake was burned.
   

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10. A

    Audrey

    Washington DC

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3

    First off, This was my second time coming here and will be the last time I come here. To give some context….when my husband brought me here 3 years ago, we were seated at a window by the water upon our request and I even got a personalized menu saying, “Happy birthday, Audrey.” When we came back this time, the service went from worse to even more worse. Mind you, I booked this reservation in advance. We asked if we could be seated by the water as it was my husbands birthday and despite the moderate crowd, there were a few not right on the window, but maybe a table over which would have been fine. We were told the arrangements were already set and there were no other seats we could choose from. We were also told we couldn’t sit at a table that was right next to a table being served because it was a five seater when there was a couple sitting on the opposite side of them, close to the window, at a five seater table. We then saw 2 other women come in and be seated in a booth right next to the first seat they kept trying to make us sit in, when we were just told we couldn’t sit there because of it just being the 2 of us. We brought it up to the host and asked if we could then sit in the booth next to them, to be told no because the server for that particular booth didn’t come in yet…I’m sure you can understand why we had to scratch our heads. From there, we moved seats after speaking with the manager to a spot that wasn’t that much better but we accepted it…it was right in front of a private party inside the room right behind us. Lots of traffic. I also asked my waiter for lobster bisque and he simply forgot and only came with our meals. We had to remind him of straws we asked for and when my husband placed an order for reposado with no sugar or salt on the rim, the waiter came with a glass with sugar on the rim. Oh and the menu….i requested a special menu like my husband did for me saying happy birthday from Morton’s with my husbands name, however we didn’t get that
    

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