Morton's The Steakhouse - San Juan

Review summary

1. M

   Maria Paula

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic, the best steak in Puerto Rico. Our menu had written our celebration, service was fantastic and the food marvelous. It was too noisy and extremely cold.
   

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2. D

   Denise

   Caribbean

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   We went to celebrate our daughter’s 17th birthday hoping to spend a relax dinner, when we enter the restaurant there was a 13 birthday boy celebration in the main room with big decorations, a lot of kids running and yelling around, the waiters were very distressed and anxious about the situation. The restaurant was absolutely loud. Kind of Chuck & Cheese Vibes. Very Disappointed. But I have to say that our waiter was absolutely nice, she apologized for the situation every time she came to the table. I think the Manager fails to let this kind of activities at this time. There were private rooms perfect for groups.
   

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3. P

   Penny

   Caribbean

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Estábamos celebrando el aniversario y nos dieron una mesa fatal, teniendo unas con vista al mar. Luego, se le olvidó imprimir el menú personalizado y se tardaron mucho en abrir el vino que llevamos. Después, se le olvidó el pan a la mesera. Entiendo, que le debemos de dar otro break. Servicio estuvo flojo, pero la comida y el restaurante espectacular.
   

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4. R

   Ronald

   Caribbean

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect business dinner ambience! Sunset views are unique.
   

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5. B

   Beatriz

   Atlantic City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Lavender mocktail is so full of flavor the food and service was excellent!
   

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6. J

   Jesenia

   VIP

   Miami

   10 reviews

   5.0

   10 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! The staff was simply amazing. We were celebrating our birthdays and they all made us feel super special. Food and drinks were delicious.
   

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7. E

   Edgar

   New York City

   1 review

   3.0

   1 review

   Dined on 13 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The meat did not comply. ..................period.
   

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8. W

   William

   VIP

   Seattle

   17 reviews

   1.0

   17 reviews

   Dined on 11 December 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food was good, but the service was abysmal. Waiter did the absolute minimum and was ultimately rude at the end of the day. The table was in the airflow from the air conditioning system and when we asked the waiter to see if he could reduce the airflow he said he would ask management, or he could get shawls for us. Food arrived unceremoniously and went cold quickly in the breeze. The sommelier came to the table as we were finishing the meal and we mentioned the cold airflow again. He reached over to the thermostat by our table and turned off the blower in a flash. It was way more comfortable, but dinner was over. He said the waiters are not allowed to adjust the thermostat, so I’m guessing that the waiter never asked and didn’t care that he was ruining our $300+ dinner. Not what I expected from a fine dining establishment.
   

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9. OT

   OpenTable Diner

   VIP

   Caribbean

   16 reviews

   5.0

   16 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, outstanding service. They have an excellent sommelier in the floor always!
   

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10. OT

    OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waiter was fantastic. I’d come back just to see him! Make sure to leave him a very nice tip.
    

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