Moxies - Richmond R&D Kitchen

Review summary

1. P

   Peter

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The place was good. Free parking. The steak we ordered was a bit salty. Service was good.
   

   Moxies - Richmond R&D KitchenResponded 2 days ago

   Thank you for your feedback, Peter. We're glad you enjoyed the free parking and good service, and we'll take note of your comment about the steak's seasoning.
   

   Is this helpful?

2. OT

   OpenTable Diner

   Vancouver

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Warm mood and good food. Recommend back again in the future.
   

   Moxies - Richmond R&D KitchenResponded 2 days ago

   Thank you for your positive feedback! We're happy to hear you enjoyed the warm atmosphere and good food, and we look forward to welcoming you back.
   

   Is this helpful?

3. a

   aj

   VIP

   Vancouver

   230 reviews

   4.0

   230 reviews

   Dined on 9 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service from Alyssa but when I got home I looked at the bill and she forgot to the See ya Later wine off the bill as they had run out of this product. So I was overcharged for the wine.Food was good.
   

   Moxies - Richmond R&D KitchenResponded 6 days ago

   Thank you for your feedback, AJ. We're glad you enjoyed Alyssa's service and the food, and we apologize for the billing oversight; please contact us directly to resolve this issue.
   

   Is this helpful?

4. K

   Ken

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were excellent and the food was very tasty pricing was a little on the high side
   

   Moxies - Richmond R&D KitchenResponded on 9 February 2025

   Thank you, Ken, for your feedback! We're glad you enjoyed the excellent staff and tasty food, and we appreciate your input on pricing.
   

   Is this helpful?

5. H

   Hershcel

   VIP

   Vancouver

   18 reviews

   5.0

   18 reviews

   Dined on 6 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   our server, Kyle, he is very approachable and made sure that we had our order on time and correctly. I ordered Chili Chicken last time and I ordered it again. but noticed that it has a little sauce. I asked him if he can get me an extra sauce of sweet thai and chipotle; i encountered Only few servers (in general) who ask, “Do you want me to get u a new one or just the sauce?” I appreciate he did asks us about getting a new one but im okay i said just the sauce. The fact that he ask, Thats a huge plus. Also, I always order my fave, White choco brownie; I told Kyle specific no Whip; one of the cook (i guess) brought out my dessert and ice cream already quite melted and theres whip;; I said “Ohh i told Kyle no Whip, thats ok ill just swipe it out on the side”—- but the other server went back and apologize and insisted ,”let me grab a new one for u”- Im not that picky but again, I appreciate he corrected my order and came on time. Thankyou. Will he back for sure.
   

   Moxies - Richmond R&D KitchenResponded on 7 February 2025

   Thank you, Herschel, for your thoughtful review! We're delighted to hear that Kyle and the team provided attentive service and handled your requests efficiently. We also appreciate your feedback on the sauce and dessert. While we strive for perfection, we're glad our team responded promptly to make things right and ensure you had a great experience.
   

   Is this helpful?

6. H

   Hershcel

   VIP

   Vancouver

   18 reviews

   5.0

   18 reviews

   Dined on 13 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went during lunchtime 11:30am. Not busy. I had my Rigatoni Madeira as usal and my White choco brownie. Very Good
   

   Moxies - Richmond R&D KitchenResponded on 17 January 2025

   Thank you, Herschel, for your review! We're glad to hear you enjoyed your Rigatoni Madeira and White Choco Brownie during your lunchtime visit.
   

   Is this helpful?

7. A

   Annette

   VIP

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Moxies has an incredible atmosphere, quiter, best service and quality drinks. Worth the uber ride if you are staying anywhere in Richmond.
   

   Moxies - Richmond R&D KitchenResponded on 12 January 2025

   Thank you, Annette, for your wonderful review! We're thrilled to hear you enjoyed the atmosphere, service, and drinks, and we appreciate your recommendation.
   

   Is this helpful?

8. L

   Leonardo

   VIP

   Mexico City

   9 reviews

   3.0

   9 reviews

   Dined on 3 January 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   El lugar está agradable, casi estaba solo cuando fuimos nosotros, la comida bien, sin ser la maravilla pero nos tocó una mesera de lo peor, mala cara etc, solo por eso no volvería, su atención fue lo peor en cuanto a servicio de mi viaje a Vancouver y a whistler
   

   • 

   Moxies - Richmond R&D KitchenResponded on 5 January 2025

   Lamentamos escuchar sobre su experiencia con el servicio, Leonardo. Agradecemos sus comentarios y trabajaremos para mejorar la atención al cliente.
   

   Is this helpful?

9. G

   Gary and Nancy

   Vancouver

   7 reviews

   5.0

   7 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food & great service. Very helpful with parking.
   

   Moxies - Richmond R&D KitchenResponded on 4 January 2025

   Thank you, Gary and Nancy, for your kind words! We're thrilled to hear you enjoyed the food and service, and found our parking assistance helpful.
   

   Is this helpful?

10. C

    Christine

    Vancouver

    1 review

    3.0

    1 review

    Dined on 29 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Only 1 waitress serving for less than approx 6 tables. We had to wait at reception area, no reception / waitress there. Quite disappointed for the servicing, after couple of mins standing, we were led to a table. That should be perfect if we can easily get order, same as our arrival, we had to wait for the only one waitress walking past. What a ridiculous! It’s not a busy hour but we found it’s not customer friendly environment. We booked 1:30 pm on Sunday lunch.
    

    Moxies - Richmond R&D KitchenResponded on 30 December 2024

    We're sorry to hear about your experience with our service, Christine. Your feedback is important, and we'll work on improving our staffing and service efficiency. Thank you for bringing this to our attention.
    

    Is this helpful?