Muraya Restaurant

Review summary

1. S

   Sandra

   Charlotte

   66 reviews

   vip
   1.0

   66 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   It was our first time here and probably last. The value is poor. I had an open table certificate to use and chose to use it at this place. As my reward they chose to qualify it as a discount and penalized us by a mandatory 20% tip. These are not the rules of Open Table. We spent thousands of dollars to even earn this measly $50 certificate. We ordered a Zinfandel wine and the server brought us a sparkling rose saying that it was being substituted for the Zinfandel. The food was ok , but the prices were high based on what you received. Stay away, they are deceitful in using the open table certificates. They are reimbursed for these it is not a discount as the manager imposed.
   

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2. G

   Gillian

   Raleigh

   2 reviews

   3.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Tostadas were drenched in a tamarind sauce and you couldn’t taste anything but the sauce. Couldn’t eat it. Server was very nice!
   

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3. S

   Samuel

   Charlotte

   1 review

   4.0

   1 review

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service, the food, the staff were great. The atmosphere makes you feel at home.
   

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4. E

   Emma

   Chicago

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was incredible and we had a party of 7. Vibe was amazing. Food was great. We didn’t have to wait over 5 minutes for anything. Highly recommend especially for large parties
   

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5. M

   Michael

   Charleston

   5 reviews

   5.0

   5 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall a great experience. Food was awesome, drinks were good, great service
   

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6. N

   Natalia

   New York City

   1 review

   1.0

   1 review

   Dined on 10 November 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 5

   When you book a reservation, it allows you to book at the bar however, when you get there, they tell you the bar is first come first serve so basically we did not have a place to sit. if this is first come first serve, it should not be an option to be able to reserve the bar. Food is OK. Will probably never go back.
   

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7. s

   sarah

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a gem. Food, drinks & service were outstanding. Live music was a treat. Great place to celebrate, have a date night or spend time with friends.
   

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8. J

   Joanne

   Charleston

   16 reviews

   5.0

   16 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service, tasty food, loved the music. A fun environment!
   

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9. M

   Mark

   Warwickshire

   2 reviews

   vip
   4.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   excellent venue, friendly vibe, great service and a menu with lots of choice, great pick for an evening meal with a South American feel and live music
   

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10. NR

    NicholleR

    Seattle

    2 reviews

    2.0

    2 reviews

    Dined on 9 November 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    Overall a very disappointing experience. My family and I made reservations for dinner on a Saturday night. We arrived 15-20 minutes earlier than our reservation time and were seated by the kitchen entrance. When we asked the hostess if we could instead sit in a corner booth, we were told that this particular table was reserved. For the full duration of our dining experience (~1 hour), that table remained unoccupied. Aside from this, one of the dishes we ordered included potatoes that were significantly undercooked. When we kindly shared this feedback with a member of the staff (food runner?), he proceeded to respond as if he had to educate us on where this type of potato is grown and the fact that this is just how they are prepared. Respectfully, an undercooked potato is an undercooked potato! Our actual server never really checked in to ensure everything was good with our meal, which just added to the frustration. All in all, a pretty unfortunate experience considering we had been eager to dine here for a while. Not sure we will feel the need to visit again.
    

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