Napa at Stonecrest

Review summary

1. P

   Paul

   Charlotte13 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   Tables are very close together to the point of being able to hear each other's conversations. Not a good scenario for a date night. Couple on our left was on their first date and met online, one divorced with kids, and couple on our right was celebrating their 16th anniversary. We learned all of this without engaging in conversation with either of them. Food was excellent but very pricey.
   

   Is this helpful?

2. D

   David

   Charlotte6 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The only negative was the hostess. Upon arrival, a party of three were checking in ahead of and there was an issue with their reservation. There were 3 hostess plus a manager helping them while we were standing right there. After a minute with no greeting, we had to speak up. We were finally seated. Then our positive. Our server was the ultimate professional. He provided very sincere greetings and welcomed us. He was polite, attentive and knowledgeable. The service level from our server could not have been better. The food was very good, cooked at the proper temperature. There was a birthdsy party in back part of the restaurant and noise from them was loud at times. Upon exiting, the same hostess group greeted a person arriving, but never said anything to us as we were leaving.
   

   Is this helpful?

3. OT

   OpenTable Diner VIP

   Charleston1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yeti is the man! Fantastic food, drinks and service
   

   Napa at StonecrestResponded 3 days ago

   Thank you for joining us and for the great five-star review! We will certainly share your feedback with Yeti as well as the rest of our service and culinary teams. We hope to have you join us again soon! Napa Stonecrest
   

   Is this helpful?

4. l

   luv2eatout

   Las Vegas5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All excellent, from food to service! Yeti was exceptional!
   

   Napa at StonecrestResponded 3 days ago

   Thank you for joining us and for the great five-star review! We will certainly share your kind words with Yeti and the rest of our service and culinary teams. We look forward to having you join us again soon! Napa Stonecrest
   

   Is this helpful?

5. J

   Jennifer

   Chicago23 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   beautiful decor, friendly staff. the whipped goat cheese was great. The other guests I was with enjoyed their meals- mushroom ravioli and beef bourguignon. My meal, however, was the pan seared salmon and it lacked flavor. I would not order that again. The cheesecake was homemade and very good and very sweet. We were celebrating 2 birthdays and the restaurant went out of their way to ensure both guests felt special — more so than any other restaurant I’ve been to. The prices were very good for the quality.
   

   Napa at StonecrestResponded 3 days ago

   Jennifer, Thank you for choosing to celebrate your birthdays with us. Although, we are disappointed to learn that your visit did not meet expectations. We would appreciate the opportunity to speak with you about your visit to see what we can do to make things right. We look forward to hearing back from you. Napa Stonecrest
   

   Is this helpful?

6. M

   Marilou VIP

   Charlotte41 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waiter Yeti was great. Answered all our questions, made sure we were happy and took good care of us. Thanks Yeti !!!
   

   Is this helpful?

7. P

   Pam

   Charlotte12 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Napa has done a phenomenal job transforming this space into an elegant and comfortable dining venue. All the finishes are top of the line and beautiful. We were a party of 2 and were seated adjacent to the bar. The only thing I would say is that our table was too small for a meal. It was more suited for drinks only. The food was fresh and good.
   

   Napa at StonecrestResponded 3 days ago

   Pam, thank you for joining us and for sharing your feedback. We hope to have you join us again soon so that we may deliver a five-star experience. Napa Stonecrest
   

   Is this helpful?

8. C

   Christine

   Charlotte1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a seating for 6. The round table on the patio was perfect for us. Food and service were outstanding
   

   Napa at StonecrestResponded 3 days ago

   Christine, Thank you for joining us and for the great five-star review! We are thrilled to learn that you experience was outstanding. We hope to see you all again soon. Napa Stonecrest
   

   Is this helpful?

9. S

   Susan

   Charlotte3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yeti was a great waiter and we enjoyed our dinner.
   

   Napa at StonecrestResponded 3 days ago

   Susan, Thank you for joining us an for the great the five-star review! We will certainly share your feedback with Yeti as well as the rest of our service and culinary teams. We look forward to having you join us again soon! Napa Stonecrest
   

   Is this helpful?

10. M

    Martin VIP

    Charlotte2 reviews

    3.0

    Dined 7 days ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    This is a comfortable and inviting space in both the bar and the restaurant. The service was mostly good, friendly and attentive, but ridiculously slow in the bar. Food overall is decent, but the duck was absolutely awful. The skin was not crispy and with its fat, so chewy That I had to spit it out. The flesh was the paylist piece of duck that I have ever seen anywhere. A very, very poor dish.
    

    Napa at StonecrestResponded 3 days ago

    Martin, Thank you for joining us and for taking the time to provide your feedback. We are disappointed to learn that your visit did not meet expectations especially concerning the duck entree and the service from the bar. We would appreciate the opportunity to speak with you about your experience to see what we can do to make things right. We look forward to hearing back from you. Napa Stonecrest
    

    Is this helpful?