Napa at Stonecrest

Review summary

1. R

   Richard

   VIP

   Charlotte

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   The restaurant is lovely and comfortable. The food is mediocre. It’s not bad. But it’s not good. We’ve been twice and wouldn’t recommend anything that we ordered. We really wanted to like it but can’t. Hope that they can get some better chefs.
   

   Napa at StonecrestResponded 1 day ago

   Richard, Thank you for joining us and for taking the time to share feedback from your visit. It is quite disappointing to learn that you have not been excited about the food from either visit. We would appreciate the opportunity to speak with you personally about your experiences so that we can make the necessary adjustments in our kitchen. As well, we would love to have a chance to make this right for you. If you would care to let me know when would be a good time to reach out, myself or Lynn Allen, General Manager, will reach out directly. Thank you again for sharing your feedback. We look forward to hearing back from you. Christopher Johnson Director of Operations
   

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2. C

   Chris

   Charlotte

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was charming and terrible. Waiter forgot part of what we ordered (a side) had it delivered after we were done eating and disappeared for over 25 mins so I had to find someone at the front desk who was willing to get our bill and let us pay. Too many good local options to waste time on such sloppy and inattentive service.
   

   Napa at StonecrestResponded 1 day ago

   Chris, Thank you for joining us and for taking the time to provide feedback regarding your experience. We pride ourselves in delivering a great guest experience and it is apparent that we failed to meet our own expectations based on your feedback. We would appreciate to opportunity to speak with you personally about your visit and do what we can to make things right. Thank you again for sharing your feedback. We look forward to hearing back from you. Christopher Johnson Director of Operations
   

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3. K

   Katelyn

   Charlotte

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great dinner tonight at Napa. Our service from Oleg was superb and the food was great. We ordered the tuna tartare, Cobb salad, and French cottage pie as well as a couple of cocktails. Everything was delicious, we will definitely be back.
   

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4. G

   Gabriella

   Tampa

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was phenomenal, the food was excellent and it was a beautiful atmosphere. Great addition to stonecrest!
   

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5. L

   Lucinda

   Charlotte

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Enjoyed our annual New Years Eve lunch with great friends. Our first time at this location. Food fantastic and really appreciated restaurant design changes they’ve made!
   

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6. W

   Whitney

   VIP

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and wine selections. Yeti was awesome.
   

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7. S

   Sarang

   VIP

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   2nd time eating at the new Stonecrest location. 2nd time was much improvement over the 1st with the wrinkles ironed out. Yeti was great as our server. Very knowledgeable and friendly. Giving it a 4 overall vs 5 mostly for the closeness of the seating. You can basically hear everyone's conversation next to you which could be awkward. Understand more tables = more money. Maybe find a better layout though in the main dining room.
   

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8. S

   Sheetal

   Deactivated - Central Queensland

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server Yeti was fantastic. The atmosphere was great. There was a minor delay in the kitchen and they were very attentive to us and got us a round of drinks on the house to make up for it. We really enjoyed our experience there and plan to go back.
   

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9. a

   ann

   Raleigh

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance is beautiful. Lee our waiter was great. Food was delicious. We will be back
   

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10. N

    Nicky

    Charlotte

    8 reviews

    5.0

    8 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our first visit at this location. Love the ambiance and the way it’s been remodeled inside. Our servers (Milton and Eric) were wonderful!!! So kind and helpful. The scallops were delicious as well as the warm bread service. Enjoyed our night out!
    

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