Neroli Ristorante

Review summary

1. B

   Barrielynn

   VIP

   Greater Boston

   52 reviews

   5.0

   52 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Overall, everything was fabulous. Very crowded due to the holidays, which is to be expected so the service wasn’t on par as usual but again fabulous place, great for any occasion doesn’t disappoint..
   

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2. B

   Betsy

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & atmosphere. Service was excellent. My only criticism is that the restaurant was load ( and completely packed on a Thursday night).
   

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3. S

   San

   VIP

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cocktails, wine, service and food are all great. Downers - parking and noise level.
   

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4. D

   Deborah

   VIP

   Greater Boston

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My whole family had a great time, terrific food. Great night out
   

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5. J

   Jennifer

   VIP

   Greater Boston

   5 reviews

   1.0

   5 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Unfortunately we had a terrible experience dining for a birthday dinner. I had been to Neroli before and thought it was nice in there. I had made reservations for my partners birthday to celebrate. When we were sat at our table it was over 15 mins before any server made their way to our table, and that was only after we flagged down the hostess to ask if anyone knew we were there. While the server was polite they jumped right into ordering and our appetizers arrived to the table before our drinks, or any silverware was placed at our table. We then waited another few minutes for not only the silverware to eat our food to be brought to us, but then had to point out we didn't have napkins either - this whole ordeal took close to 10 mins. By the time all of the necessary items to begin eating were brought to the table our appetizer was cold. I flagged the manager down and politely let her know how upset we were and she assured me that things would be better going forward and would "take care of us". Our meals were good, and when we got to dessert I did have to reemphasize that we were there for a Birthday, even after I had stated it a few times and it was in the reservation notes. At the end, the server apologized again for the rocky start and restated that his manager has taken care of some of the bill. They had taken the dessert off the bill. That felt insulting since we paid close to $200 for dinner, and the level of service and our experience was not commiserate with the price they were charging for dinner. I had previously let the manager know that if we had not been celebrating a birthday we would have walked out. It felt insulting and insincere to have a dessert (many restaurants comp Birthday desserts anyways) be the way to make amends for a terrible start to dinner. I did pay the bill and left. We will not be back, and I would not suggest dining there if you are trying to celebrate a special evening. Very Disappointing!!
   

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6. S

   Sandra

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Will definitely be back.
   

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7. J

   Janice

   VIP

   Greater Boston

   49 reviews

   5.0

   49 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second visit and equally spectacular. Rigatoni Carbonara was amazingly delicious as was the swordfish “special” served over butternut squash ravioli. Crabcake appetizer wonderful and also the oysters were chilled fresh and awesome. Lovely wine list. Atmosphere moderately lively, if that makes sense. Service and manager A+.
   

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8. K

   Kerri

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food and cocktails were great! Friendly service! Will definitely dine here again!
   

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9. P

   Paul

   Greater Boston

   135 reviews

   5.0

   135 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service by our favorite bartender, Katarina. I had the herb, crusted, baked sole stuffed with lump crab meat, served over butternut squash, ravioli with a shallot cream sauce
   

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10. OT

    OpenTable Diner

    VIP

    Greater Boston

    8 reviews

    4.0

    8 reviews

    Dined on 12 December 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    We felt rushed towards the end of our meal. Unsure why ?? Food and drinks came promptly Waiter was nice when taking our orders
    

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