Nobu Restaurant London Portman Square

Review summary

1. A

   Aljazy

   London

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience and friendly staff which made the experience more memorable.
   

   Nobu Restaurant London Portman SquareResponded today

   Dear Alijazy, Thank you for taking the time to share your wonderful experience. On behalf of the team here, thank you again for your comments and we very much look forward to welcoming you back for another meal soon. Kind regards, Natalia Sunne
   

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2. m

   mohammad

   London

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service from the beginning was nice, someone took our coats and greeted us nicely. The vibe of the restaurant was very nice and relaxing, I liked how we were able to see the chefs. Our waiter was amazing and very helpful while choosing our food. The dishes themselves were also unique and flavorful, Overall the experience was good and id love to go again.
   

   Nobu Restaurant London Portman SquareResponded today

   Dear Mohammad, Thank you for taking the time to share your wonderful experience in such detail .We are truly thankful for your appreciation of the genuine hospitality of our staff. Each member of our team is equipped with professionalism, sincerity and passion to deliver consistent diner satisfaction. Once again, thank you for sharing your positive experience and we sincerely hope to welcome you back in not too distant future. Kind regards, Natalia Sunne
   

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3. A

   Adeela

   VIP

   London

   11 reviews

   2.0

   11 reviews

   Dined on 12 December 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Nobu has been one of my favorite restaurants for years, and I’ve always looked forward to ordering the same dishes every time I visit. However, during my most recent experience, I was quite disappointed. The portion size of the famous spinach salad has noticeably decreased, and unfortunately, the taste was not the same as I’ve come to expect. Additionally, the rock shrimp tempura with three sauces was soggy, and we were unable to finish it. Overall, the experience fell short of the high standards and expectations I’ve always associated with Nobu. I truly hope these issues are addressed, as I would love to continue enjoying the restaurant I’ve cherished for so long.
   

   Nobu Restaurant London Portman SquareResponded today

   Dear Adeela, While we regrettably could not meet your expectations on this occasion, please be assured that we have taken your feedback into high consideration, helping us push towards improvement and excellence in all areas. Thank you for sharing your feedback, it’s extremely valuable in helping us to continually evaluate and enhance our guest experience. We look forward to welcoming you back again soon. Kind regards, Natalia Sunne
   

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4. A

   Anthony

   VIP

   London

   4 reviews

   2.0

   4 reviews

   Dined on 10 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Very slow service. Trashy crowd. Prices underpinned by the name, rather than the food. Not the Nobu of old.
   

   Nobu Restaurant London Portman SquareResponded today

   Dear Anthony, We are so sorry to hear that the service you experienced was not what you expected. Constructive feedback like yours helps us to continually improve our service and we have shared your comments with our team to ensure we provide perfect service for your next visit. We encourage you to contact us directly at your earliest convenience, so that we may better understand your experience. We look forward to hearing from you and, hopefully, restoring your faith in our restaurant and team. Kind regards, Natalia Sunne
   

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5. D

   Denise

   VIP

   London

   28 reviews

   5.0

   28 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious bento box for lunch. Had the classic which includes all my favourite dishes. Service was swift, very polite and courteous. All the staff we encountered were lovely.
   

   Nobu Restaurant London Portman SquareResponded on 3 December 2024

   Dear Denise, Thank you for taking the time to review your recent visit at Nobu Portman Square restaurant. We are very pleased to read that you enjoyed your experience with us. To know that your bento box was delicious you’ve ever tasted is incredibly rewarding, please try next time our Deluxe bento box. We strive to deliver the very best culinary experiences for our guests, so your feedback is much appreciated. We are truly thankful for your appreciation of the genuine hospitality of our staff. We very much look forward to having you with us again in the near future. Kind regards, Natalia Sunne
   

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6. R

   Richard

   Oxford

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent lunch, £59 autumn taster menu was brilliant as was the service 😊
   

   • 

   Nobu Restaurant London Portman SquareResponded on 18 November 2024

   Dear Richard, Thank you for taking the time to share your wonderful experience in such detail .We are truly thankful for your appreciation of the genuine hospitality of our staff. Each member of our team is equipped with professionalism, sincerity and passion to deliver consistent lunch satisfaction. Once again, thank you for sharing your positive experience and we sincerely hope to welcome you back in not too distant future. Kind regards, Natalia Sunne
   

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7. R

   Rishard

   VIP

   London

   14 reviews

   5.0

   14 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The team is very friendly and excellent in delivery of service, in particular John who was our server!
   

   Nobu Restaurant London Portman SquareResponded on 18 November 2024

   Dear Rishard, Thank you for this wonderful feedback and for taking the time to share your experience .Beautifully-cooked food in a welcoming atmosphere is nothing without a warm and friendly human connection, so we are happy to hear that our team made you feel so welcome. We will be sure to pass your kind words on to John, who will be delighted to hear that he made your experience particularly memorable. We very much look forward to having you with us again in the near future. Kind regards, Natalia Sunne
   

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8. T

   Tim

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a fun dinner and the food was lovely. One of the best places to eat!
   

   Nobu Restaurant London Portman SquareResponded on 9 November 2024

   Dear Tim, Thank you for taking the time to share your wonderful experience in such detail .We are truly thankful for your appreciation of the genuine hospitality of our staff. Each member of our team is equipped with professionalism, sincerity and passion to deliver consistent diner satisfaction. We very much look forward to having you with us again in the near future. Kind regards, Natalia Sunne
   

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9. T

   Tessy

   London

   1 review

   4.0

   1 review

   Dined on 28 October 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Mooie zaak, vriendelijk personeel, eten was lekker maar erg prijzig voor wat je kreeg. De smaken waren niet bijzonder. Deserts waren wel bijzonder smakelijk.
   

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10. T

    Turbo92

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on 7 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our first time being in London and we had been to NOBU in New York City and to try NOBU in London. Spectacular is the one word to describe NOBU London. We were delighted to be at the restaurant during the 30th Anniversary of NOBU. We had the special tasting menu for the celebration week. Superb. KEN L.
    

    Nobu Restaurant London Portman SquareResponded on 8 October 2024

    Dear Turbo92, Thank you for taking the time to review your recent visit at Nobu Portman Square. We are very pleased to read that you enjoyed your experience with us. We’re so pleased to hear that your dinner with us exceeded expectations and that our efforts to provide the very best experience at every opportunity was well received in this instance. Once again thank you very much for your kind words. Our entire team very much look forward to welcoming you back soon. Kind Regards, Natalia Sunne
    

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