Nobu Restaurant London Portman Square

Review summary

1. R

   Roy

   London

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. However towards the end (around 8.30pm the music started blaring. Not sure why restaurants think it is cool to have night-club levels of music - stick to providing good food and ambience and let people actually hear themselves talk.
   

   Is this helpful?

2. T

   Tobias

   London

   30 reviews

   3.0

   30 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Very good experience overall, however being seated 30 min late eventhough having a reservation and being constantly reminded reservations are being cancelled after 15 minutes grace period prior to the reservation they are not upholding to their own standards. Reception staff was not good enough with their explanation why you can’t be seated at your designated time just a short: „We don’t know what is going upstairs but we don’t have a table at the moment.“ At least some recognition or compensation would have been nice and expected of a restaurant of this calibre.
   

   Nobu Restaurant London Portman SquareResponded 5 days ago

   Dear Tobias, We would like to thank you for taking the time to comment regarding your recent meal with us. Constructive feedback like yours only helps us to continuously improve on our service. We appreciate this feedback and we have taken note of this to ensure that all our guests leave having had a wonderful experience with us. We will continue to work hard to get all 5 stars from you when next you visit and cannot wait to welcome you back. Kind regards, Natalia Sunne
   

   Is this helpful?

3. R

   Rona

   London

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Review for Nobu Restaurant ⭐️⭐️⭐️⭐️⭐️ We recently celebrated our anniversary at Nobu, and it was an exceptional experience from start to finish! As we entered, the elegant ambiance enveloped us in a warm and sophisticated vibe, making it the perfect setting for our special evening. The attentive staff greeted us with genuine smiles and ensured we felt celebrated right away. For starters, we indulged in the Black Cod, Tuna Tataki, and Yellowtail was just wonderful. Each dish was a work of art, bursting with fresh flavours. The Black Cod, perfectly marinated and incredibly tender, was a standout with its sweet and savory notes. The Tuna Tataki was fresh and beautifully presented, while the Yellowtail offered a delightful kick that balanced perfectly with its delicate texture. For our main course, we opted for the Squid Pasta full of grilled vegetables and Salmon in Miso. The Squid Pasta was a unique and delicious twist, with a perfect al dente texture and a rich, savory sauce that left us wanting more. The Salmon in Miso was another highlight—cooked to perfection, it melted in our mouths and was infused with a depth of flavor that was simply divine. To end our meal, we couldn't resist the Chocolate Fondant with Matcha Ice Cream. This dessert was the perfect finale—rich, indulgent chocolate paired with the refreshing notes of matcha made for an unforgettable combination. It was the sweetest way to wrap up our celebration! Overall, our anniversary dinner at Nobu was nothing short of magical. The exquisite food, stylish ambiance, and attentive service made for an unforgettable evening. We can't wait to return and create more beautiful memories at this remarkable restaurant! Highly recommend it for anyone looking to celebrate a special occasion!
   

   Nobu Restaurant London Portman SquareResponded 5 days ago

   Dear Rona, Thank you for taking the time to review your recent visit at Nobu portman Square. We are very pleased to read that you enjoyed your experience with us. We would like to express my gratitude for your kind words and we are truly delighted to know our team tended to your every need. Your experience is one that we hope all guests receive when dining with us. I will pass on your kind compliments to the team. Once again thank you very much for your kind words. Our entire team very much look forward to welcoming you back soon. Kind regards, Natalia Suune
   

   Is this helpful?

4. N

   Natasha

   London

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the BEST NIGHT EVER can’t recommend enough will be back ASAP
   

   • 
   • 

   Nobu Restaurant London Portman SquareResponded 5 days ago

   Dear Natasha, We were delighted to welcome you at NOBU Portman Square, and all of the team had great pleasure in serving you. We are truly thankful for your appreciation of the genuine hospitality of our staff. Thank you very much for leaving this wonderful review, it will surely be incredibly valuable for those looking for a restaurant to celebrate their next special occasion. Kind regards, Natalia Sunne
   

   Is this helpful?

5. C

   Clare

   VIP

   London

   15 reviews

   5.0

   15 reviews

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delicious lunch with my sushi loving daughter. I had the lobster and shrimp salad which was fantastic. She had the salmon nigiri and the fried rice with salmon. We managed dessert too. Service was superb. All in all a wonderful experience.
   

   Nobu Restaurant London Portman SquareResponded on 1 February 2025

   Dear Clare, We were delighted to welcome you at NOBU Portman Square, and all of the team had great pleasure in serving you. We’re so pleased to hear that your lunch with us exceeded expectations and that our efforts to provide the very best experience at every opportunity was well received in this instance. Next time on your visit please try Rock Shrimp Tempura or Black Cod Miso. On behalf of the team here, thank you again for your comments and we very much look forward to welcoming you back for another meal soon. Kind regards, Natalia Sunne
   

   Is this helpful?

6. e

   everett

   Portland

   3 reviews

   2.0

   3 reviews

   Dined on 4 January 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Apparently Nobu of old is no more, or maybe it’s just this location. Mediocre food, bad service, rushed out and told our food would be accelerated and come out all at once since we were at the last seating. Ambiance was terrible with loud distracting disco house music, maybe since they were wrapping up. Someone was on speakerphone with their friends and it was obnoxiously loud as we heard it across the restaurant. Staff didn’t care. They started the closing process while we were there. If you go here, you’ll likely be disappointed.
   

   Nobu Restaurant London Portman SquareResponded on 8 January 2025

   Dear Everett, We would like to thank you for taking the time to comment regarding your recent meal with us. Constructive feedback like yours only helps us to continuously improve on our service. We are very sorry to hear that your experience did not meet your expectations. We look forward to hopefully welcoming you back again soon. Kind Regards, Natalia Sunne
   

   Is this helpful?

7. A

   Aljazy

   London

   2 reviews

   5.0

   2 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience and friendly staff which made the experience more memorable.
   

   Nobu Restaurant London Portman SquareResponded on 27 December 2024

   Dear Alijazy, Thank you for taking the time to share your wonderful experience. On behalf of the team here, thank you again for your comments and we very much look forward to welcoming you back for another meal soon. Kind regards, Natalia Sunne
   

   Is this helpful?

8. m

   mohammad

   London

   4 reviews

   5.0

   4 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service from the beginning was nice, someone took our coats and greeted us nicely. The vibe of the restaurant was very nice and relaxing, I liked how we were able to see the chefs. Our waiter was amazing and very helpful while choosing our food. The dishes themselves were also unique and flavorful, Overall the experience was good and id love to go again.
   

   Nobu Restaurant London Portman SquareResponded on 27 December 2024

   Dear Mohammad, Thank you for taking the time to share your wonderful experience in such detail .We are truly thankful for your appreciation of the genuine hospitality of our staff. Each member of our team is equipped with professionalism, sincerity and passion to deliver consistent diner satisfaction. Once again, thank you for sharing your positive experience and we sincerely hope to welcome you back in not too distant future. Kind regards, Natalia Sunne
   

   Is this helpful?

9. A

   Adeela

   VIP

   London

   11 reviews

   2.0

   11 reviews

   Dined on 12 December 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Nobu has been one of my favorite restaurants for years, and I’ve always looked forward to ordering the same dishes every time I visit. However, during my most recent experience, I was quite disappointed. The portion size of the famous spinach salad has noticeably decreased, and unfortunately, the taste was not the same as I’ve come to expect. Additionally, the rock shrimp tempura with three sauces was soggy, and we were unable to finish it. Overall, the experience fell short of the high standards and expectations I’ve always associated with Nobu. I truly hope these issues are addressed, as I would love to continue enjoying the restaurant I’ve cherished for so long.
   

   Nobu Restaurant London Portman SquareResponded on 27 December 2024

   Dear Adeela, While we regrettably could not meet your expectations on this occasion, please be assured that we have taken your feedback into high consideration, helping us push towards improvement and excellence in all areas. Thank you for sharing your feedback, it’s extremely valuable in helping us to continually evaluate and enhance our guest experience. We look forward to welcoming you back again soon. Kind regards, Natalia Sunne
   

   Is this helpful?

10. A

    Anthony

    VIP

    London

    4 reviews

    2.0

    4 reviews

    Dined on 10 December 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    Very slow service. Trashy crowd. Prices underpinned by the name, rather than the food. Not the Nobu of old.
    

    Nobu Restaurant London Portman SquareResponded on 27 December 2024

    Dear Anthony, We are so sorry to hear that the service you experienced was not what you expected. Constructive feedback like yours helps us to continually improve our service and we have shared your comments with our team to ensure we provide perfect service for your next visit. We encourage you to contact us directly at your earliest convenience, so that we may better understand your experience. We look forward to hearing from you and, hopefully, restoring your faith in our restaurant and team. Kind regards, Natalia Sunne
    

    Is this helpful?