Norman's - Orlando

Review summary

1. J

   Jared

   VIP

   Toronto

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Awful service and food was average at best. Would not suggest this place at all and for sure would never come back.
   

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2. N

   Noel

   VIP

   Orlando

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   I’ll keep this brief. Here is my summary: 1.Food: The food was okay overall. The steak was not cooked to the requested medium temperature and arrived cold, which was disappointing. However, the potatoes and carrots that accompanied the steak were excellent. The yuca with shrimp was a standout and highly recommended. My wife’s truffle mashed potatoes were delicious, while the fish was just okay. For dessert, the choco flan was excellent. While there were highlights, the overall food experience was average. 2.Service: The biggest issue for us was the service. Although it was a busy night, we waited far too long for our drinks to arrive. After finishing our first course, no one came to clear the dirty plates, which remained on the table for an extended period. My wife had to take my water because hers was never refilled, and there was no replacement offered. Additionally, there was no follow-up from our server to check on us or provide updates on our meal. The server seemed unhappy or stressed, which negatively impacted the experience. The hostess who greeted us was very friendly, which we appreciated. However, for the price point of this restaurant, we expected much better service. We frequent other establishments such as Knife & Spoon, Ruth’s Chris, Capital Grille, Capa, and Kress Chophouse, and have never experienced service issues like this. Unfortunately, the subpar service made our Christmas Eve dinner a disappointment and far from what we had hoped for.
   

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3. K

   Kerri

   Oxford

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chris took great care of us as did the rest of the staff at Norman's. We both enjoyed our holiday-themed cocktails and our food and wine were delicious. Definitely a return trip for us!
   

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4. D

   Diana

   VIP

   Orlando

   35 reviews

   3.0

   35 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Four of us went to dinner on Christmas Eve with a 6:30 reservation. I was not happy with having to make a $100 deposit on our reservation, but OK, I did it for Christmas Eve. Later I was told it would be refunded to my card in about 10 days. Will not do this again. We arrived for this early reservation to be told our table was not available yet and would we like a table outside (in 60 degree weather). We said no and they took us to the bar where they did nicely pay for a round of drinks. We could see many empty tables, but were not given one for about 30 minutes. They did try to make us happy, but I must say that our meals were just OK. I feel like there are better dinners to be had nearby in the $50+ range.
   

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5. R

   Ronald

   VIP

   Orlando

   7 reviews

   5.0

   7 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Norman's is where you go for a unique food experience where the dishes are creative and tasty. A step above a typical fine dining restaurant like Morton's, Capital Grille etc.
   

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6. S

   Scott

   VIP

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service!! Really the best server we have ever had!
   

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7. S

   Stephen

   VIP

   Tampa

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience and great service all around. Portions were on smaller side.
   

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8. P

   Patricia

   VIP

   Orlando

   102 reviews

   5.0

   102 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a special occasion restaurant. Prices are a bit higher than expected, but the food is amazing. Drink prices were very high, and the wine list had many more high end wines than affordable wines. It seemed tailored to expense account guests. But each dish coming out of the kitchen was perfectly prepared and beautifully presented. Our tenderloins were cooked exactly as requested, and accompanying sides were delicious. I will dine there again.
   

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9. t

   thomas

   Orlando

   9 reviews

   4.0

   9 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Experience was better the second time. The food was good, the ambience was good, however the lighting could have been better. I had to use my phone flash light to read the menu.
   

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10. A

    Andi

    Orange County

    14 reviews

    3.0

    14 reviews

    Dined on 8 December 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Our server was busy, but did his best. Drinks great. The food was okay. The crispy shrimp was a delight, though my crab beignet were soggy.
    

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