Oak Steakhouse - Charlotte

Review summary

1. B

   Betsy

   Western NC

   6 reviews

   vip
   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Music was fun . Our service was on spot ! The apps were great .The salad was good but over dressed . My steak was spot on and husbands lamb was over cooked but they handled it . Enjoyable wine list ! I’ll definitely go back
   

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2. J

   Jodie

   Charlotte

   14 reviews

   5.0

   14 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another wonderful experience dining at Oak for Thanksgiving! The food, drinks, service and atmosphere were on point. Our group of 3 opted for steaks instead of the special Thanksgiving Prix Fixe menu, although it looked appealing. Appreciate the attentiveness from the staff. Thank you for a lovely holiday celebration!!
   

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3. T

   Tiffany

   Greensboro

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dining experience was incredible! The first impression was welcoming and we were seated right away. We were celebrating our business anniversary and I they had a hand written note sending their congratulations! It was such a personalized touch! The food and service continued to exceed our expectations. Both of our steaks were cooked to perfection and the sides were the best in town! Thank you oh for creating a memorable experience for us!
   

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4. N

   Natash

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a wonderful reservation. The restaurant is beautiful. The ambiance, decor, service, and food were exceptional. The server was very professional, kind, and knowledgeable. My birthday dinner was amazing from start to finish. The restaurant made me feel special. The special touches and birthday dessert were exceptional too. The staff members were pleasant. I will visit the restaurant again.
   

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5. M

   Marvin

   Charlotte

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Everything here was just average, at best, with the exception of the Brussels sprouts. My 12 ounce filet had no seasoning on it, although it was perfectly cooked. The drinks my wife and I had were mediocre. My son’s burger was overcooked. Neither the hostess or the waitress both seemed warm, inviting, or very hospitable. The lobster tails were very good, but the oysters Rockefeller were just okay. The bread rolls were below average. I do not recommend this restaurant, and would never return.
   

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6. S

   Steven

   Charlotte

   9 reviews

   vip
   4.0

   9 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Everything was fine,all things considered, with the exception of the shrimp cocktail. Most restaurants will at least give you 6 for the price you pay versus 4. The service was very good as it has been in the past. Honey, cornbread was not as moist as it was on our prior visit
   

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7. N

   Nancy

   Charlotte

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious, everyone was very friendly
   

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8. J

   Jennifer

   Charlotte

   1 review

   5.0

   1 review

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! I took my boyfriend here for his birthday and they made the experience so welcoming! They had a gift and hand written note for him and a special menu for him. Our server was amazing and gave great recommendations! Food was AMAZING! The Brussels sprouts were to die for and the steak was outstanding! If you’re looking for a place to celebrate a special day or even a date night I definitely recommend!
   

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9. T

   Takeyea

   Charlotte

   1 review

   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I experience at Oak Steakhouse was excellent. Our reservations were at 8:30p on Sunday night. November 17th. The waitress was great. She was knowledgeable and showed interest in our comfortability. My husband was saying her name and I totally forgot. I definitely recommend Oak Steakhouse to anyone!
   

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10. P

    Paul

    Charlotte

    2 reviews

    1.0

    2 reviews

    Dined on 17 November 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    While celebrating a birthday, we were offered desserts at the end of our dinner and the offer was declined, however, the server still put a dessert for to-go and CHARGED for it. We will not consider Oak Steakhouse for any major events again.
    

    Oak Steakhouse - CharlotteResponded on 19 November 2024

    Paul, Thank you for reaching out to leave a review of your experience at Oak Steakhouse. I wanted to look into this matter for you as it is never our intention to charge for a dessert after it was declined. I do not see the charges listed on the final bill, but would love the opportunity to hear from you about this. Please reach out to the email address listed on our website, or call us at the restaurant so that we can resolve this for you. Thank you for your time and consideration. Kenneth Smith General Manager- Oak Steakhouse
    

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